バンヤン ツリー マヤコバ 5 つ星

トリップアドバイザーの評価 4.8/5 4,864 件のレビュー

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Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,, 77710 プラヤデルカルメン, メキシコ

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バンヤン ツリー マヤコバ

Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 プラヤデルカルメン
メキシコ

GPS:20.679979, -87.022125

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  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

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実際の宿泊者100%の認証口コミ

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トリップアドバイザーの評価  4.8/5  4,864 件のレビュー

2025エクセレンス認証

What a time to be alive

トリップアドバイザーの評価 5.0/5

Jack D トリップアドバイザー認証口コミ

Amazing experience. Villas are best in class, service was spectacular. Gama at the beach club is the man. I will be back!

Breakfast

トリップアドバイザーの評価 5.0/5

Camille D トリップアドバイザー認証口コミ

I love Hendricks!!! The service was exceptional!

Dear camilledW176HW, Thank you for choosing Banyan Tree Mayakoba as your vacation destination. I would like to take this opportunity to sincerely thank you for sharing. Your comments and ratings are truly appreciated, as they help us continuously enhance the experiences, we offer our guests. I am especially proud to read your positive feedback regarding our staff. Recognition from our guests is a great source of motivation for the team and reinforces their commitment to delivering the level of service our guests expect and deserve. We strive to ensure that our valued guests receive the best possible care from the moment they arrive until their departure, and your feedback plays an important role in helping us uphold this commitment. We very much look forward to welcoming you back to our Sanctuary for the Senses in the near future, please do not hesitate to contact me directly. Warm regards, Afonso Cunha General Manager gm-mayakoba@banyantree.com

Breakfast

トリップアドバイザーの評価 5.0/5

Ashley P トリップアドバイザー認証口コミ

Sands was an amazing breakfast spot!! The food was delicious & our server Hendricks is the BEST!

Dear W5847FPashleyp, Thank you for choosing Banyan Tree Mayakoba as your holiday destination. We sincerely appreciate your decision to stay with us in the heart of the Riviera Maya. With so many accommodation options available in the region, it is truly an honor to have been your choice. Thank you as well for taking the time to share your experience with the TripAdvisor community. At Banyan Tree Mayakoba, we are fully committed to delivering exceptional service and creating meaningful, memorable experiences that exceed our guests’ expectations. Should you require any assistance in planning a future visit, please do not hesitate to contact me directly. It would be our pleasure to welcome you back and serve you once again. Warm regards, Afonso Cunha General Manager Banyan Tree Mayakoba gm-mayakoba@banyantree.com

Amazing time at Banyan Tree thanks to Jorge and Gama

トリップアドバイザーの評価 5.0/5

Lana P トリップアドバイザー認証口コミ

We had an amazing time at Banyan Tree! Jorge and Gama were so thoughtful and kind to us on the beach, extremely helpful and going above and beyond to ensure we were comfortable. 10/10 would definitely come back!

Dear 897lanap, Thank you for choosing Banyan Tree Mayakoba as your vacation destination! and we would be very grateful to you for sharing your comments with the Trip Advisor community. Your reviews are motivating as there is nothing more satisfying than receiving praise from our valued guests. We do our best to ensure that our value guests are taken care of from the moment they arrive until the moment they check out. I am very proud of the great feedback about the staff that you pointed out. It is always a great motivation for the team when they are recognized by guests and it gives them a sense of pride that they have provided the service that is expected. If you would like assistance in planning your visit, please do not hesitate to contact me directly. Kind Regards, Afonso Cunha General Manager gm-mayakoba@banyantree.com

Beautiful resort but spendy

トリップアドバイザーの評価 4.0/5

lisawmtka トリップアドバイザー認証口コミ

Rooms are beautiful- we had ocean front view and was spectacular. Large spacious room with plenty of bathroom space and double sinks. Spa was fine but nothing worth the price. Check in and then to the room for massage-no other amenities. Massage was 60 min and was really 40 mins. Did not want scalp or face massaged- so she was just done then which seemed odd. Restaurants on property are fine but very expensive. Not a problem to pay a little more if worth it- but food was average. Bottle of beer 21 US. Lunch with ceasear salad and 2 fish tacos-300 us. Saffron was very expensive and overrated food. We ate off property and had great food for normal prices. Service was great-only complaint were the prices of things

Dear lisawmtka, Thank you for choosing Banyan Tree Mayakoba as your vacation destination. We would like to take this opportunity to sincerely thank you for completing Trip Advisor satisfaction survey. Your comments and ratings are greatly appreciated and play a vital role in helping us continuously enhance the experiences we offer. At Banyan Tree Mayakoba, we strive to ensure that our valued guests feel genuinely cared for from the moment they arrive until the moment they depart. Your feedback is essential in helping us uphold this commitment and maintain the highest standards of service. We truly look forward to welcoming you back soon to our Sanctuary of the Senses. Warm regards, Afonso Cunha General Manager Banyan Tree Mayakoba

との提携 TripAdvisor

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