Fairmont Mayakoba

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,242 件のレビュー

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Fairmont Mayakoba - Image 1
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Carretera Federal Cancún, Playa del Carmen Km 298, 77710 RIVIERA MAYA, メキシコ

説明

ホテルのその他の情報

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.

  • Suites with private infinity pools overlooking the canal or in front of the beach.

  • Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins

  • A large choice of restaurants and bars to suit every appetite and craving

当ホテルの客室

ホテル所在地

Fairmont Mayakoba

Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
メキシコ

GPS:20.687637, -87.027426

電話番号
ファックス +52 984 206 3000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,242 件のレビュー

トリップアドバイザーの評価  4.7/5  8,427 件のレビュー

2025エクセレンス認証

Trip of a lifetime - exceptional for luxury lovers + foodies

トリップアドバイザーの評価 5.0/5

Chris R トリップアドバイザー認証口コミ

Had the best trip here. Property has been so nicely renovated since our last visit in 2018. Stunning. Food was 12/10 good. Strongly recommend Fuego (catch of the day was better than we have had in Michelin star restaurants) and Tauro (steakhouse - service, steak, and cocktails all incredible). People made the trip - Javier and Fernanda our butlers were the kindest and most attentive people. Irvin by the swim up bar makes the best cocktails in the game (and is such a wonderful human - just like Javier and Fernanda). We were even lucky to see Alejandro who is now a butler but introduced me to Mezcal 7 years ago by the pool - he’s one of the best people - and a good sign that this property invests in their people. We will be back and have decided this is simply our favourite beach property in Mexico. We even stayed at the Rosweood in Mayakoba - which was also great and had awesome service - but for the value the Fairmont is the best. Cannot wait to come back.

Dear MC, Thank you sincerely for sharing such an extraordinary review. It is wonderful to know that your experience with us became a true trip of a lifetime and that the renovation, atmosphere, and culinary offerings exceeded your expectations. We are delighted that Fuego and Tauro stood out as exceptional dining experiences, and that the service, flavors, and attention to detail felt truly world-class. Knowing that you found the cuisine comparable to—and even surpassing—Michelin-level restaurants is an honor for our entire culinary team. We are especially grateful for your recognition of Javier and Fernanda, whose kindness and attentiveness made your stay so memorable, as well as Irvin at the swim-up bar for crafting extraordinary cocktails. Your kind words about Alejandro are deeply appreciated; we take great pride in nurturing long-term growth and talent within our Heartist family. It is also wonderful to hear that, even after experiencing other luxury properties in Mayakoba, Fairmont remains your favorite for its combination of service, warmth, and value. Your loyalty and trust mean the world to us. We cannot wait to welcome you back to your home in the Riviera Maya for another unforgettable stay. Best regards, Fairmont Mayakoba.

Great Thanksgiving Trip!

トリップアドバイザーの評価 5.0/5

Freedom598583 トリップアドバイザー認証口コミ

We had a great week again at Fairmont Mayakoba. We stayed at a villa on the beach this year and views and service were amazing. Our butlers Fernanda & Javier were the best part of the trip. They took care of EVERYTHING and made the experience first class!

Dear MF, Thank you very much for sharing your wonderful Thanksgiving experience with us. We are delighted to know that your week with us was memorable once again, and that your beachfront villa provided the views, comfort, and service you were hoping for. It brings us great joy to hear that Fernanda and Javier made your stay truly exceptional. Their dedication, care, and attention to every detail are the essence of what we strive to offer, and we will proudly share your kind words with them. We sincerely appreciate your continued trust in Fairmont, and we look forward to welcoming you back for another first-class stay in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba

Excellent service

トリップアドバイザーの評価 5.0/5

A S トリップアドバイザー認証口コミ

Our second time back did not disappoint! We had fantastic service throughout but wanted to give a special shout out to Erick at the beach, Iker on the boat tour, Leo at Hix, Carlos at Fuego, and Cesar at Gaia. These guys worked hard to make sure we had a great time!

Dear M, Thank you for returning to Fairmont Mayakoba and for taking the time to share such a wonderful review. We are delighted to know that your second visit was every bit as memorable as the first and that you enjoyed excellent service throughout your stay. We truly appreciate your kind recognition of Erick at the beach, Iker during the boat tour, Leo at Hix, Carlos at Fuego, and Cesar at Gaia. Your acknowledgment means a great deal to them and to all of us, as they work with passion every day to ensure our guests feel cared for and appreciated. We look forward to welcoming you back very soon for yet another exceptional stay in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba

Most Perfect Wedding Weekend

トリップアドバイザーの評価 5.0/5

Laura G トリップアドバイザー認証口コミ

We had our wedding at the Fairmont Mayakoba, and it was absolutely perfect. Jaime, the event coordinator, and his team were incredibly helpful and knowledgeable. The service at the Fairmont was outstanding! Our guests loved the resort and truly enjoyed all of the amenities. I would get married — and vacation — at the Fairmont Mayakoba over and over again. We had the most wonderful experience. Thank you, Fairmont Mayakoba, for making our wedding weekend the best and most perfect weekend of our lives!

Dear M.J, Thank you sincerely for sharing such a beautiful and heartfelt review. It is truly an honor to know that your wedding at Fairmont Mayakoba was, in your words, absolutely perfect. Jaime Alarcon and our entire events team will be overjoyed to hear how much their dedication and expertise contributed to creating such an unforgettable celebration. We are delighted that your guests enjoyed the resort, the amenities and the outstanding service throughout your stay. Knowing that you would choose Fairmont again for both weddings and future vacations is one of the highest compliments we could receive. Thank you for allowing us to be part of such a meaningful milestone. We look forward to welcoming you back very soon to continue creating exceptional memories in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba

Good pick

トリップアドバイザーの評価 5.0/5

chicagocitymomma トリップアドバイザー認証口コミ

Beautiful space, excellent service, and memorable dishes. The Kobe beef was good, and the strawberry dessert was the standout—light, fresh, and delicious. Our server, Leo, was warm, attentive, and made the evening feel effortless. Elegant, relaxed, and a must-try at the resort.

Dear M, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed the beautiful ambiance, exceptional service and memorable dishes during your visit. It is wonderful to hear that the Kobe beef met your expectations and that the strawberry dessert stood out as a fresh and delicious highlight. We are especially pleased to know that Leo provided warm, attentive and seamless service, helping make your evening feel effortless. Your kind recognition will be proudly shared with him. We truly appreciate your recommendation and look forward to welcoming you back very soon for another elegant and unforgettable dining experience at the heart of Fairmont Mayakoba. Best regards Fairmont Mayakoba

との提携 TripAdvisor

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