Fairmont Mayakoba

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,247 件のレビュー

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説明

ホテルのその他の情報

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.

  • Suites with private infinity pools overlooking the canal or in front of the beach.

  • Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins

  • A large choice of restaurants and bars to suit every appetite and craving

当ホテルの客室

ホテル所在地

Fairmont Mayakoba

Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Mexico

GPS:20.687637, -87.027426

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,247 件のレビュー

トリップアドバイザーの評価  4.5/5  8,017 件のレビュー

2024エクセレンス認証

Beautiful hotel

トリップアドバイザーの評価 5.0/5

469elmam トリップアドバイザー認証口コミ

One of the best hotels ever. Try to book beach area casita because its walk to the beach and jt comes with private swimming pool. Alfonso working at the lobby is very charming. He made our stay better. The hotel only needs night entertainment .is very relaxing atmosphere.

Best birthday ever!!!

トリップアドバイザーの評価 5.0/5

Guide60974841341 トリップアドバイザー認証口コミ

Just wow! We’ve stayed at a lot of fairmont properties and they are always amazing. Mayakoba goes 3 steps above from any property I’ve ever been to. From the moment we stepped in the door we were treated with the best hospitality and customer service. The beaches the food the drinks all amazing. But what really stands out is the staff! Firstly I’d like to say thank you to Jessica and Elmer you guys took every request and made it better! Alfonso and Colin! Hope to see you when we come back! and thank you for helping us with everything. Every time we turned around you were there to help! Alfonso you are absolutely wonderful. To the Gentlemen on the grounds or maintenance team. You saved my wife’s dress from that bicycle and never gave up. Thank you thank you!!!! For not cutting the dress and spending so long untangling. To the housekeeping team!!!! I can’t believe you got the stains out! You guys are the best and saved my wife having to buy a new one. To the restaurant staff!!! Thank you for the multiple happy birthday messages and personalized happy birthday songs! I couldn’t have felt more special. Can’t wait to come back next November!!

Beautiful and relaxing with impeccable service

トリップアドバイザーの評価 5.0/5

Lucia L Friends getaway - トリップアドバイザー認証口コミ

Just spent an amazing week at Fairmont Heritage Place with friends. Amazing grounds, beautiful pools and beaches, and a variety of delicious restaurants to choose from. However, our butler, Dani, made this into an even more wonderful experience! I can't speak highly enough of Dani - he was warm and welcoming from the moment we arrived until our departure. Throughout our entire stay, he was responsive, attentive to our needs, and so friendly! I highly recommend this place to anyone looking for a resort in Playa del Carmen!!

The best employees

トリップアドバイザーの評価 5.0/5

Dan80123 トリップアドバイザー認証口コミ

They are very funny!!! Is like a Circus . A dirty entretaiment Hix lobby bar is the best place on Fairmont Mayakoba with their funny monkeysss. I guess they dontt have a Boss near!! Never!! Is like a circus with a mexican people working there.!

Home away from home

トリップアドバイザーの評価 5.0/5

Lisa K トリップアドバイザー認証口コミ

This was our tenth visit to Fairmont Mayakoba and it feels like our home away from home. The resort is beautifully set among the mangroves and canals and offers a gorgeous sandy beach. However, what sets this resort above others is the staff. They welcome us like family and are so friendly and accommodating, they are the reason we keep returning. I would like to point out a few staff members who truly went above and beyond. (my apologies if I've forgotten anyone) My husband caught his toe on one of the loungers at the beach and really gouged it. Joel one of the beach staff noticed and called "first aid/security" for us. Enrique arrived so quickly and did an exceptional job of cleaning and bandaging my husband's toe. He was very professional and efficient and really took his time - please extend our thanks! The entire beach team of Joel, Jimmy, Nicholas, Merlin, Filiberta, Nico, Luis, Antonio, Gilbraith & Pamela The Basanno team of Daniel, Carlos, Eduardo, Alberta, Armando and Veronica. and the wonderful Cafe Maya team who make awesome americanos! and are so friendly first thing in the morning. and Gabriella in Guest Services, who always looks after our dining reservations and makes us feel so special and welcome! We look forward to seeing everyone in January!

との提携 TripAdvisor

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