説明
当ホテルの客室
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ホテル所在地
Fairmont Heritage Place Mayakoba
Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen
Mexico
GPS:20.687637, -87.027426
ホテルサービス
チェックインはからです - チェックアウトはです
- プール
- 駐車場
- シャトル
- レストラン
- 車椅子でのご利用に対応
- フィットネスセンター
- Wifi
- エアコン
- 朝食
- バー
- 全館禁煙
- ルームサービス
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CASA CLUB
Open area and exterior service. Adjacent to main pool. Serves breakfast, lunch & beverages. Snacks by the pool. View to the pool, complex and paddle court.
Tauro Steakhouse
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Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.
LA LAGUNA RESTAURANT AND LOUNGE
Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.
HIX - BAR, LOUNGE & TERRACE
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Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Café Maya
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Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.
In Room Dining
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Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Ki Beach Bar & Korean BBQ
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Take a seat in the swing at our oversized thatch-roof hut in the sand. "Ki" is Mayan for friendship and Korean for yummy, and offers a vibrant daytime beach bar. At night, an intimate Korean grill experience unwinds.
Fuego at Maykana
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Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.
Brisas at Maykana
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Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.
Bassano
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Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.
Gaia at Maykana
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Gaia, known as Mother Earth in Greek, is Fairmont Mayakoba's signature restaurant. It is a seafood delight inspired by gratitude and is poised to bring elements of the sea to Maykana.
Aqua at Maykana
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Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.
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Hix Bar & Lobby Lounge
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Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
LAS OLAS AND AQUA POOL BARS
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With refreshing beverages that includes a variety of thirst soothers, from healthy tropical nectars to iced daisies made with premium tequilas, Las Olas & Aqua Pool bars are located in the main pool area
朝食
プール
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フィットネスセンター
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Spa
お客様のご意見
4 nights at Fairmont Heritage Place

トリップアドバイザーの評価 5.0/5
fontainel467 トリップアドバイザー認証口コミ
Good Intentions, Poor Execution

トリップアドバイザーの評価 4.0/5
Joyce B トリップアドバイザー認証口コミ
Dear D4954VPjoyceb, Thank you for taking the time to share such a thorough and thoughtful review. While we are pleased to hear that you enjoyed the villa, the natural beauty of the surroundings, and the exceptional efforts made by Monica, Joyce, Julian, Edgar, and many other team members, we sincerely regret the missteps that impacted your overall experience. Your feedback about the front desk welcome, broken elevator, limited orientation at check-in, and the effects of the partial buyout are all areas we take very seriously. We fully understand how these issues could detract from what should have been a celebratory and seamless stay. Please rest assured that we have reviewed these points internally to enhance communication and consistency across all touchpoints, especially during high-impact events. Your kind recognition of the staff who went out of their way to recover your experience means a great deal to us. They exemplify the service standards that we strive to provide at all times. We look forward to welcoming you again, whether at Heritage Place or the main resort, so we can provide the polished and exceptional experience you expected from the beginning. Best regards,
Happy

トリップアドバイザーの評価 5.0/5
Jimmy T トリップアドバイザー認証口コミ
Dear Jimmy, Thank you for your kind words! We are so happy to hear you had a great time during your stay with us. It is wonderful to know that you enjoyed the food, the beach, and especially the excellent service from Santos at the swim-up bar—we will surely pass along your compliments. Your enthusiasm means a lot to us, and we cannot wait to welcome you back for another fantastic stay! Best regards,
Fairmont Heritage Place

トリップアドバイザーの評価 5.0/5
Rodalita B ファミリー - トリップアドバイザー認証口コミ
Dear Rodalita B, Thank you for your kind and heartfelt review. We are delighted to hear that your time at Fairmont Heritage Place Mayakoba was peaceful, relaxing, and everything you hoped for during your vacation. It is wonderful to know you enjoyed the spacious and well-kept villas, the beautiful ocean views from the infinity pool, and our property's warm, romantic atmosphere. We are also happy to hear that our food, ambiance, and caring staff helped make your stay even more special. We appreciate your feedback and look forward to welcoming you back for another luxurious and memorable stay. Warm regards,
Spring Break at Fairmont Mayakoba – A Perfect Family Escap

トリップアドバイザーの評価 5.0/5
Bryan B トリップアドバイザー認証口コミ
Dear Bryan, Thank you for taking the time to share such a thoughtful and glowing review of your spring break at Fairmont Mayakoba. We are thrilled to hear that your family had an unforgettable experience and that the natural beauty, warm service, and family-friendly atmosphere all came together to create a perfect escape. A special thank you for highlighting Alfonso from our bell team—his dedication to making guests feel genuinely welcomed is something we’re very proud of, and we’ll be sure to recognize him for the lasting impression he made on your stay. We are so happy the kids enjoyed the boat rides and wildlife, and that the entire family found something to love—from beachside dining to the daily gelato ritual! It is wonderful to know you felt safe, cared for, and able to fully unwind. We can not wait to welcome you back next year for another round of fun, relaxation, and special memories! Best regards,
との提携 TripAdvisor