Fairmont Heritage Place Mayakoba

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 263 件のレビュー

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Fairmont Heritage Place Mayakoba - Image 2
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Fairmont Heritage Place Mayakoba

Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen

GPS:20.687637, -87.027426


チェックインはからです - チェックアウトはです

  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス





確認済みレビュー アコーホテルズ  4.7/5  263 件のレビュー

トリップアドバイザーの評価  5.0/5  49 件のレビュー

Amazing Thanksgiving Getaway

トリップアドバイザーの評価 5.0/5

Kirsten M トリップアドバイザー認証口コミ

Thanksgiving in Mayakoba was a huge success! The Fairmont Heritage Place was perfect for our multi-family group. We had 4 kids under the age of 8 and it was convenient for us to all stay at one place. The full kitchen and washer/dryer were a huge bonus. However, the best part was our butler Alejandro. He made our lives so easy from having baby gear and groceries ready for us upon our arrival to reserving beach chairs and dinner reservations for us daily. He was available to us at all times, even before we arrived for questions. There were many other amazing staff members - everyone is truly so friendly! Carlos at Bassano and Hugo, Marlon, Federico at the beach and so many more. A very special shout out to Rocky, the Food and Beverage Manager. He took the time to talk to us on several occasions and helped make our trip a delight! He is so knowledgeable about the restaurant concepts and food sourcing. He takes pride in his work and it shows. All of our meals were excellent. We especially enjoyed our memorable last night at Fuego. Kids can play on the beach and enjoy making s’mores after dinner at this beachside restaurant. Thank you again to all the staff for making our trip so amazing!


トリップアドバイザーの評価 5.0/5

Lauren G トリップアドバイザー認証口コミ

Such good service. Victor Diez was great at the lobby restaurant. So nice! Overall great experience at the fairmont. Beautiful architecture and relaxing vibes perfect for a getaway. Try the ice cream sandwiches by the beach!

Alejandro was great.

トリップアドバイザーの評価 5.0/5

Gary S ファミリー - トリップアドバイザー認証口コミ

We rented one of the 3 bedroom residences in March 2023. The residence, facilities, and grounds were very good. But, what made it special was our butler Alejandro Lemus. Should you look to reserve a residence in the Fairmont Mayakoba, request Alejandro as your butler. Also, if you are planning to dine at one of the popular restaurants on the property, such as Saffron in Banyon Tree or Agave Azul in Rosewood, consider getting reservations weeks in advance.

Heritage is Family Friendly and Beautiful

トリップアドバイザーの評価 5.0/5

Carlos W トリップアドバイザー認証口コミ

The Fairmont Heritage was fantastic. We are very picky and have stayed at the Rosewood Mayakoba and the Banyon Tree as well. The Heritage was every bit as nice and the 3 bedroom suite was amazing. The restaurant was also very good. And what made it excellent was the service. Victor helped us all week. And we made it a point that he was the one we asked for all week. Wonderful young man, and super helpful. Very happy with the service he provided.

Amazing place and staff

トリップアドバイザーの評価 5.0/5

Benjamin R トリップアドバイザー認証口コミ

Amazing stay at heritage place! The staff was incredible especially our housekeeper Karina who always made our place looking spotless and left great suprises of flowers and butterfly decorations. She even brought a baby bath kit for our 4 month old when she noticed she was having a hard time sleeping during one of her naps. Absolutely wonderful week would highly recommend.

との提携 TripAdvisor


  • 22 件のレビュー 8.3/10 ロケーション
  • 38 件のレビュー 7.6/10 客室
  • 96 件のレビュー 8/10 サービス
  • 44 件のレビュー 6.4/10 設備
  • 16 件のレビュー 8.8/10 雰囲気
  • 14 件のレビュー 8.8/10 プール
  • 8 件のレビュー 5.5/10 清潔さ

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