Rixos Borovoe

Rixos Borovoe 5 étoiles

Note Avis clients (Note ALL) 4.6/5 1 195 avis

Voir sur une carte

Les plus de l'hôtel

  • Surplombant le lac de Schuchie

  • Entouré par les bois du Parc National

  • Wellness & Spa pour la détente et le plaisir

Hôtel labellisé ALLSAFE

Localisation de l'hôtel

Rixos Borovoe

Lac Schuchye sud-est, Bâtiment 50, Akmola région
021700 SHCHUCHINSK
Kazakhstan

GPS:52.97382898, 70.24152875

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

En résumé
Sur place
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Air conditionné
  • Wifi
  • Bar
  • Salles de réunion

Nos hébergements

Ressentez le confort et le luxe dans quatre types différents de chambres et de suites. Les chambres avec leur vue panoramique à couper le souffle vous charmeront par leur design chaleureux et élégant autant que pratique.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 195 avis

Note TripAdvisor  4.0/5  240 avis

Excellent séjour avec un service d'excellence.

Note Avis clients 5.0/5

A En famille - Avis confirmés ALL

Ma famille est moi sommes restés pendant un week-end et nous avons passé un excellent moment. C'était un cadeau pour l'anniversaire de mariage de mes parents et le service client a répondu à toutes mes attentes pour décorer la chambre. Mes parents ont été plus qu'heureux de leur weekend. C'est ma seconde fois à l'hôtel et le service est toujours excellent.

Dear Angelique G., We highly appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

Great hotel, but...

Note TripAdvisor 5.0/5

tanya405ss En famille - Avis TripAdvisor

This is a great hotel, clean. With very well maintained huge surrounding territory. There are many choices for sport and entertaining. There are several restaurants and bars. Unfortunately, the service is not very good. It, s good, but the staff needs more training. The exception is the bar on the second floor. The barman is very professional and knows his job. Thank you.

Dear Tatyana, We highly appreciate your comments regarding your stay at the Rixos Borovoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that your experience in restaurants did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Borovoe, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesper Francl General Manager

Excellent séjour, pour le cadre, le service, les installations...

Note Avis clients 5.0/5

Herve G. En couple - Avis confirmés ALL

Excellent séjour, pour le cadre, le service, les installations... Mention spéciale pour les Crimean baths, un spa traditionnel, typique, très original et authentique. Ma meilleure expérience de spa à ce jour.

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Rixos Borovoe. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l'attente de vous accueillir de nouveau! Sincèrement, Jesper Francl Directeur général

A jewel of KZ tourism

Note TripAdvisor 4.0/5

jkaramalakov Avis TripAdvisor

Last time i was there was in July 2019. Nothing to compare with in KZ, neither in entire Central Asia. Yes it is too remote, 3+ hrs drive from the capital, but the environments are beautiful. Prices were within expectations for KZ top hotels. It is a must see for anyone who stays in Nur Sultan for longer than one week.

Dear Guest, We highly appreciate your comments regarding your stay at the Rixos Borovoe hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jesper Francl General Manager

General impression is that it doesn't cost the money you are paying there

Note TripAdvisor 3.0/5

676anastassiyaf En couple - Avis TripAdvisor

Rixos Borovoe is a lovely hotel, very tidy and loads of stuff around. This is the first impression, however the more you stay the more uncomfortable you feel. I've been to Rixos in Egypt and Turkey, so I know what I am comparing with. Hardly anyone can speak English so my boyfriend was finding it extremely hard to make orders or ask simple questions, luckily I could speak Russian so we were ok. From the first sight everyone seems lovely and nice but as soon as you need something there are so many issues with whatever request you are making. Apart from the fact that the prices were extremely expensive for Kazakhstan the mini bar wasn't included in the price either. What sort of hotel does that? you're paying 100,000 tenge for one night and don't get free mini bar? Service during lunches and dinners was bad, we've ordered G&T and were waiting for it for about 40 mins. All drinks were taking extremely long, I've ordered a glass of wine in the main restaurant at dinner and it had arrived just when we finished eating. Stuff brings out food as it's ready rather than bringing a started and then the main (as you do), which is so weird. A couple of times my order was forgotten and having waited 30 mins I needed to remind about my order. Several times they had brought the main for my boyfriend and by the time he had finished (40-50 min) they would bring mine. No idea what was happening there?

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 185 avis 7.4/10 Site
  • 290 avis 7.5/10 Chambre
  • 535 avis 8.1/10 Service
  • 387 avis 7.2/10 Repas
  • 211 avis 9.3/10 Installations
  • 142 avis 8/10 Propreté
  • 129 avis 8.8/10 Espace bien-être
  • 120 avis 8.7/10 Petit déjeuner

Dispensé par Trustyou