ريكسوس بريميوم بيليك - دخول أرض الأساطير 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 1,626 أراء

ريكسوس بريميوم بيليك - دخول أرض الأساطير - Image 1
ريكسوس بريميوم بيليك - دخول أرض الأساطير - Image 2
ريكسوس بريميوم بيليك - دخول أرض الأساطير - Image 3
ريكسوس بريميوم بيليك - دخول أرض الأساطير - Image 4
İleribaşı Mevkii Belek, 07500 أنطاليا, تركيا

الوصف

خدمات الفندق الإضافية

  • مركز سبا فريد

  • 39 فيلا فخمة

  • أكاديمية رياضية

  • مأكولات فاخرة

  • أطول شاطئ في بيليك

الإقامات المتوفرة لدينا

موقع الفندق

ريكسوس بريميوم بيليك - دخول أرض الأساطير

İleribaşı Mevkii Belek
07500 أنطاليا
تركيا

نظام تحديد المواقع العالمي (GPS):36.84505, 31.09338

الهاتف
فاكس +90 242 710 19 19

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

تقييمات نزلائنا

تقييمات نزلائنا

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اطّلع على المزيد

رأي ALL  4.8/5  1,626 أراء

تقييم TripAdvisor  4.8/5  12,890 أراء

2025 شهادة تميّز

DO NOT STAY HERE: A Management Disaster and an Anti-Family Resort

ملاحظة Tripadvisor 1.0/5

dinutad تقييم TripAdvisor المعتمد

I have traveled to Turkey many times and have always loved the hospitality, but our experience at Rixos Belek was hands down the worst holiday of my life. This hotel does not meet even the most basic European standards for a 5-star resort. Check-in & Room: Unacceptable Despite it being the winter season (low occupancy), we were placed in a noisy room with a terrible view of the back of the building. Instead of the double bed requested, we were given two singles. Basic amenities like body lotion were missing for three days despite requests. It seems management has no interest in distributing guests thoughtfully to ensure a pleasant stay. Service & Language Barrier: "Russian Only" Unless you speak Russian, do not come here. It is extremely difficult to find an English-speaking staff member. I shouldn’t have to learn a specific foreign language just to get service on my holidays. The AI Assistant & A La Carte Disaster Booking a restaurant is a nightmare. You are forced to use a poorly programmed AI assistant that is completely uninformed. If you ask for a human, you are left waiting for over 30 minutes. It is a cold, automated, and frustrating system that completely lacks a personal touch. Rixy Club & Safety: Not for Families This is marketed as a family resort, but it is anything but. The pools are either 20cm for babies or 140cm for adults—nothing in between for a 6-year-old to play safely, and no floaters are available. The Rixy Club was an extremely bad experience with "invented rules" that made no sense. Even bringing in a manager didn't help; the staff were rigid and unhelpful. The Ultimate Insult: New Year’s Gala As a single mother with a 6-year-old, I was told that for the New Year’s Gala, children are NOT allowed in the adults' hall. They told me we have to separate! Their excuse? "We have activities for children." My holiday is about spending time WITH my child, not being forced to leave him with strangers in a different room on New Year's Eve. This is heartless and discriminatory against single-parent families. The Only Exception The only shining light was the Asian restaurant staff and Chef, who showed true warmth and human kindness (the only people who actually spoke English and cared). Conclusion Rixos Belek is an overpriced, poorly managed factory that prioritizes automation and specific demographics over genuine hospitality and family values. If you are a European traveler or a single parent, stay away. I will never return.

Wonderful Winter Trip

ملاحظة Tripadvisor 5.0/5

Apollo2801 تقييم TripAdvisor المعتمد

Beautiful experience and service at The Rixos. The rooms, food, facilities and staff were so excellent. Eren and Asya went out of their way to help us and in general the place is one I would highly recommend.

Dear Guest, Warm greetings from Rixos Premium Belek. Thank you for sharing your wonderful feedback about your winter stay with us. We are delighted to know that you enjoyed our rooms, dining, facilities, and overall service. Your kind words regarding Eren and Asya are especially appreciated and will be gladly shared with them. It is always motivating for our team to know their efforts made a positive difference in our guests’ experiences. Thank you for your recommendation. We would be very pleased to welcome you back to Rixos Premium Belek for another memorable stay. Kind regards, Rixos Premium Belek Management

Exceptional Service on All Levels – A Truly Fantastic Overall Experience

ملاحظة Tripadvisor 5.0/5

Vahap A تقييم TripAdvisor المعتمد

My Mother and I stayed here again for annual Christmas getway. We have to mention that we were extremely satisfied with the service throughout our stay and felt exceptionally well taken care of at all times. From the very first moment, the overall impression and sense of well-being were fantastic. The entire resort is beautifully maintained, visually very appealing, and radiates a high level of comfort and quality. Service across the whole property is consistently positive and deserves special mention. The food quality was outstanding – both in the buffet restaurant and in the à la carte restaurants (although the portions are now significantly smaller than before;-) ). Everything was of very high quality, well presented, and enjoyable. We truly felt that nothing was missing, and whenever there was a request, it was taken care of within minutes. A very special mention goes to our assistant Deniz, who from day one supported us throughout our stay. She was always extremely quick to respond, consistently polite, patient, and genuinely friendly. What stood out most was her strong service mindset – she always thought one step ahead and did everything possible to ensure maximum comfort for us. On a personal level, Deniz was incredibly pleasant and approachable, which made our stay even more enjoyable. The fact that she is Turkish delighted us as well, as it reflects the Rixos brand, its Turkish heritage, and its roots in a very authentic way. In addition, we would like to highlight a few other team members who impressed us greatly, even though we unfortunately do not know all their names: – the stretching trainer for the morning stretching classes (we were happy to see she is still part of the team, as in previous years), – the team captain at the Piazzetta Restaurant, who delivered truly outstanding service and was incredibly friendly and attentive, – the lady at the People Restaurant (Russian-speaking, if I recall correctly), who served us lunch on our departure day on 27 December and was absolutely fantastic, – and the slightly stockier gentleman with short brown hair at the Turquoise Restaurant, mostly in the adults-only area, who always greeted us warmly from afar and was consistently attentive. We genuinely looked forward to coming back to his section each time. From a more critical perspective, it was noticeable that compared to previous years, there are significantly fewer staff members of Turkish origin. We personally find this rather unfortunate, as Turkish hospitality is a core part of what Rixos stands for and what makes the brand so special. In our experience, there are also subtle differences in interaction: staff of Turkish origin tend to be noticeably warmer and more welcoming, whereas some of the Russian-speaking staff occasionally appeared less friendly or somewhat impatient when approached with requests. This was something we did not experience in the previous year. Another point we would like to mention concerns dress code compliance in the restaurants. While appropriate attire is communicated, especially for the à la carte restaurants (including in the reservation confirmations), it is unfortunately not consistently enforced. In our opinion, it does not align with the standards of a premium hotel to see guests in slippers, jogging trousers, sports jerseys, or beachwear in restaurant areas. We believe it is reasonable to expect guests to wear at least jeans, a T-shirt or shirt, and closed shoes. All in all, we had a truly wonderful stay. My mother and I felt extremely well looked after and enjoyed a fantastic holiday thanks to the outstanding service and overall quality of the resort. Many thanks to the entire team – especially to Deniz. We would happily return at any time.

Dear Vahap A, Warm greetings from Rixos Premium Belek. Thank you for sharing your detailed feedback following your Christmas stay with us. We are delighted to know that you and your mother once again enjoyed a wonderful holiday and felt well taken care of throughout your visit. Your kind words regarding our service, culinary quality, and overall atmosphere are truly appreciated. A special thank you for recognizing Deniz for her dedication, responsiveness, and genuine service mindset. Your appreciation will certainly be shared with her and the entire team. We also value your constructive comments regarding team composition and dress code compliance in our restaurants. Please rest assured that your feedback has been shared with our management and will be carefully reviewed as part of our ongoing efforts to enhance guest experience. Thank you once again for your trust and loyalty. We would be delighted to welcome you back very soon. Kind regards, Rixos Premium Belek Management

Great stay at Rixos Premium Belek

ملاحظة Tripadvisor 5.0/5

L Z تقييم TripAdvisor المعتمد

Our 7 day stay at Rixos Premium Belek is just amazing. Great weather, services, and facilities overall. Huge thanks for the room upgrade, the sea view is fantastic. Room service is excellent as well.

Dear L Z, Thank you very much for sharing your wonderful feedback following your stay at Rixos Premium Belek. We are delighted to hear that your 7-day holiday was amazing and that you enjoyed the weather, our services, and facilities. It is especially pleasing to know that you appreciated the room upgrade and the beautiful sea view, as well as the quality of our room service. Your kind words are a great motivation for our entire team. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in the near future. Warm regards, Rixos Premium Belek Hotel Management

Don’t stay here for winter

ملاحظة Tripadvisor 2.0/5

sarah j تقييم TripAdvisor المعتمد

Staying here right now (December 21st) the atmosphere is very dull, a lot of things are closed and the restaurant is very samey with meats that are dry, no entertainment at night and there are only 3 buses to lol a day. Pool inside is barely heated up.bar is rarely stocked. Wouldn’t stay here in the winter

Dear Guest, Thank you for sharing your experience regarding your recent visit to Rixos Premium Belek. After checking our records, we were unable to locate a reservation under your name. To assist you further and review the situation in detail, please contact us at premiumbelek@rixos.com with your reservation details. Kind regards, Rixos Premium Belek Hotel Management

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