Rixos Premium Текирова - приглашение в страну легенд 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 762

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Особенности отеля

  • Детский клуб 30000 м²

  • Идеальное расположение

  • Аквапарк

  • Большой парк аттракционов

  • Виллы

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Расположение отеля

Rixos Premium Текирова - приглашение в страну легенд

Tekirova Beldesi P K 137, Kemer
07995 АНТАЛИЯ
Турция

GPS:36.50875, 30.53762

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч

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Рейтинг ALL  4.6/5  Отзывов: 762

Рейтинг TripAdvisor  4.5/5  Отзывов: 7 339

Сертификат качества 2025

Great Vacation!

Примечание: Tripadvisor 4.0/5

rovshanm394 Реальные отзывы TripAdvisor

Very nice place with big territory and natural views. Good service, warm and polite, friendly approach, ready to assist guest relation. Tasty food, good bars but mind that winter concept poses some limitations, of course. Many thanks to the whole Kids club team who really worked hard to entertain the children regardless main Rixy club was closed/ demolished for renovation. Especially kudos go to Furkan, Shevval and Kifaye – guys u r amazing! And separate and great Thanks to Cansu Xanim for her constant attention, assistance and availability! Definitely will come again (at least to see renewed RIxy club) 😊

Summer hol

Примечание: Tripadvisor 5.0/5

249kevm Реальные отзывы TripAdvisor

Incredible holiday and fantastic customer service , this hotel had everything but a big plus was the staff , they couldn’t do enough for you, I meant to do this review back in august but forgot but it was really important to give the correct feedback. Shadi and Aykut were on hand to assist all holiday and answered any questions we had, were really friendly and were a credit to the hotel. Honestly it was the best holiday I have ever had. Thank you for an amazing summer. Sorry it took so long life got in the way. Thank you

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback with us, even after some time has passed. We truly appreciate your thoughtful words and are delighted to hear that your summer holiday with us was such a memorable and positive experience. It is especially rewarding to know that our team made such a strong impression on you. Your kind recognition of Shadi and Aykut has been shared with them and the management team. They are indeed a great credit to our hotel, and feedback like yours is a true motivation for all of us to continue delivering exceptional service. We are honoured to learn that this was the best holiday you have ever had, and we sincerely thank you for choosing Rixos Premium Tekirova for such a special experience. Life can certainly get busy, so please know that your feedback—whenever it arrives—means a great deal to us. We look forward to welcoming you back for another unforgettable holiday in the future. Kind regards, Tahir Altınkaya General Manager

Minimoon Stay

Примечание: Tripadvisor 4.0/5

110bhavinid Реальные отзывы TripAdvisor

We visited Rixos Tekirova for our minimoon and overall had a lovely time. The resort itself is beautiful; the grounds are stunning, the atmosphere is relaxing, and the facilities are genuinely impressive. From the pools to the beach area, everything felt well-maintained and thoughtfully designed. However, for a special occasion like a minimoon, we did feel the experience could have gone a little more above and beyond. While the staff were pleasant, there weren’t many personalised touches that made the stay feel extra special. The biggest downside for us was the food. Although there were plenty of dining options, the dishes became quite repetitive, and by the end of our stay we found ourselves ready to head home for a change of taste. Overall, Rixos Tekirova is a beautiful resort with great facilities, but there’s room for improvement, especially in terms of variety in the food and creating a more memorable experience for guests celebrating special occasions.

Dear Guest, Thank you very much for choosing Rixos Premium Tekirova for your minimoon and for taking the time to share your sincere feedback with us. We are delighted to hear that you enjoyed the beauty of our resort, the relaxing atmosphere, and our facilities. It is wonderful to know that our grounds, pools, and beach area contributed positively to your stay and left you with pleasant memories. At the same time, we truly appreciate your honest remarks regarding the overall experience for such a special occasion. Your feedback about the lack of personalized touches and the repetition in our culinary offerings is very valuable to us. Creating memorable experiences—especially for guests celebrating important moments like a minimoon—is something we strive for, and your comments highlight areas where we can and should do better. Please be assured that your observations have been shared with our relevant departments, particularly our Guest Relations and Culinary teams, so that we can enhance both personalization and variety in our services and dining concepts. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable and exceptional experience. Kind regards, Tahir Altınkaya General Manager

Примечание: отзывы клиентов 5.0/5

Ekaterina B. Семьи - Проверенные отзывы - ALL

Отдыхали в середине ноября, семьей 5 человек. Самое замечательное в этом отеле это природа, а также сервис. В общем, нареканий никаких нет, всем довольны, прекрасно отдохнули. Спасибо!

Уважаемая Ekaterina B., Благодарим вас за выбор Rixos Premium Tekirova и за то, что нашли время поделиться своими впечатлениями о проживании. Нам очень приятно узнать, что вы и ваша семья прекрасно отдохнули, оценили природу нашего региона и остались довольны качеством сервиса. Ваша положительная оценка является для нашей команды важной мотивацией. Будем рады вновь приветствовать вас и вашу семью в Rixos Premium Tekirova. С уважением,

Cannot say it was bad, but not good either

Примечание: Tripadvisor 3.0/5

MissCriticism Семьи - Реальные отзывы TripAdvisor

First will tell you what we liked: the location is great. Tekirova has wonderful mountain views and transparent water. No need to reserve sunbeds - there are enough of them. The territory is huge and nice. Our room was upgraded and we stayed in Family deluxe one while booked a regular deluxe room (that would definitely be pretty tight). The entertainment is lovely - lots of sport activities, including the ones for kids (mine especially liked kids yoga and trampoline class). At checkin we were not given any guidance or even a hotel map, being told that personal assistant will add us to a chat. Had to visit Guest Relations twice the next day to finally have a WA chat and stop feeling lost in a huge resort. Btw we knew the qr codes on the beach umbrellas allow you ro order drinks/snacks from the bar the day we were departing;) Looked like most people have not realized that either and noone ever told you that. Free a la cart restaurants are impossible to be booked - the app opens the reservation at 10.00, and at 10.02 there are no places available. Visited Mermaid and Rosetta restaurants (with surcharge) several times, they were always available and were pretty nice. Meals in main restaurants were variable but mediocre. Very poor choice of fruites. Sometimes there were some tasty meals, but not every day. The basic wine was awful, Rixos hotels should not serve such cheap wine, this is disrespectful to your guests. Room cleaning is below any expectations - looks like they only do the beds and mop the floors not very thorougly (there have always been hair in the bathroom), no cleaning at the balcony at all. Wash basin in the bathroom was never checked. By the end of our stay the water was hardly going away (probably due to stuck hair). Aquapark was impossible to be used by my kid as it's impossible to use the slides or the lazy river not having your head "pooring rained" and this feature is never switched off - my kid hates it, and the weather was not hot to let it be even acceptable. Overal there is a feeling the hotel just needs better management/maintenance and better thinking on details. Some examples: coffee house only serves coffee and sweets. Obviously, when a parent visits it with a kid, the kid would prefer to have ice cream other than just waiting to go for an ice creat to the other side of the resort. And in ice cream house coffee machine and some sweets would be nice not to make you just sit and wait with others eat ice cream you do not want. Lots of minors like this lead to the lack of comfort. The line is Starbucks coffee machine is huge all day long. I managed to see 1-2 people there only at 7.30am before my morning swim. Pavilions are pretty pricey (2500-350 euros per day), need to be booked a week in advance and have poor service - you can wait for half an hour to see the waiter and another half an hour to get your drinks. And they do not give you the bag/hat that is announced to be included in the price ("sorry, we ran out of them"). But the pavillion restaurant was pretty nice. We also had a safety issue in the room - our 3y.o. locked himself in the bathroom and the lock that is supposed to be easily opened from outside did not work - had to urgently call a handiman, who arrived in 7min, opened the door and set up the lock properly. All locks have to work properly as they are supposed to! This is another issue of proper maintenance and having reasonable protocals and processess to be followed.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay at Rixos Premium Tekirova. We greatly value both positive and constructive comments, as they help us continuously improve our services. We are delighted to hear that you appreciated the stunning location, the spaciousness of the resort, the mountain views, and the upgraded Family Deluxe room. It is also wonderful to know that your child enjoyed the kids’ activities and that the sports and entertainment programs added to your experience. However, we sincerely regret the challenges you encountered during your stay. Please accept our apologies for: The initial confusion at check-in and delays in connecting with your personal assistant via WhatsApp. Difficulties booking the free A-la-carte restaurants and the limitations of the app. Inconsistent meal quality and limited fruit selection in the main restaurants, as well as your disappointment with the basic wine served. Room cleanliness not meeting your expectations, including the bathroom, balcony, and wash basin issues. The limitations with the aquapark features for your child and the discomfort caused. Inconveniences in the coffee and ice cream offerings and the pavilions’ service. The safety concern in your room with the bathroom lock, which required urgent attention. Your observations highlight areas where we must focus more on attention to detail, maintenance, and operational efficiency. Please rest assured that your comments have been shared with the relevant departments, including management, housekeeping, food & beverage, and maintenance teams, to ensure improvements are made. We truly regret that these issues impacted your overall experience, and we thank you for pointing them out so we can address them properly. Our goal is to provide all guests with a seamless, safe, and enjoyable stay, and your feedback will guide us in achieving this. We hope to have the opportunity to welcome you and your family again, providing the high standard of service and comfort that Rixos Premium Tekirova aims to deliver. Warm regards, Tahir Altınkaya General Manager

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