Rixos Bab Al Bahr 5 Sterne

Dear Ms. S., Thank you very much for your kind words and your positive feedback regarding your stay at our hotel. We are very pleased to hear that you once again had a wonderful time with us and that our team, particularly Ibrahim, Seemab, and Sana Ulla, made a positive impression. At the same time, we regret the inconveniences you experienced regarding the cleanliness of the public restrooms and the room service. We place great importance on cleanliness in our hotel and will take your feedback regarding the restroom cleaning and the reliability of the room service into our considerations. Your comment about the minibar is also important for us to further improve our service. We are glad that you had a pleasant stay despite these issues and hope to welcome you back soon. Your praise for our staff member Bright will also make him very happy. Best regards, Polina Arzamastseva Guest Relations Manager

Dear Mr. W., Thank you very much for your positive feedback regarding our rooms and the staff. We acknowledge your suggestion concerning the desserts and will take it into consideration to further enhance the culinary experience. It was a pleasure having you with us, and we look forward to welcoming you back again soon for another enjoyable stay. Best regards, Polina Arzamastseva Guest Relations Manager

Dear Ms. Sabrina S. L., Thank you for taking the time to share your detailed feedback following your stay at Rixos Bab Al Bahr. We are pleased to learn that you enjoyed our culinary offerings and found the food to be excellent and varied. Your kind recognition of our Sous Chefs, Rajeevan Nair and Jibin Jakob, is truly appreciated. We will be delighted to share your compliments with them, as well as with the wider culinary team. It is wonderful to know that their attentiveness and dedication contributed positively to your experience. We are also grateful for your comments regarding our beach and spa facilities. It is rewarding to hear that you enjoyed the cleanliness and spaciousness of the beach and had a fantastic experience in the spa. Your special mention of Ihab, Maria, and Nadja will certainly be shared with them, as recognition from our guests is always a great source of motivation. At the same time, we appreciate your honest observations regarding the sleeping comfort and certain aspects of the resort that you feel are showing signs of age. Guest comfort is extremely important to us, and your feedback regarding the bedding has been shared with the relevant departments for review. We have also noted your suggestion regarding additional shaded areas around the pools, which is valuable feedback as we continuously look for ways to enhance our guests' comfort and enjoyment. Thank you once again for your balanced and constructive review. We truly value your feedback and hope to have the pleasure of welcoming you back to Rixos Bab Al Bahr in the future for an even more enjoyable and relaxing stay. Best Regards, Anastasiia Avramchuk Guest Relation Supervisor

Dear Mr. Ridvan T., Thank you for sharing your wonderful experience at Rixos Bab Al Bahr. We are delighted to hear that your stay was enjoyable from check-in to departure. It is gratifying to know that our team's friendliness, attentiveness, and helpfulness contributed positively to your visit. We take great pride in maintaining high standards of cleanliness and comfort in our accommodations, and it is heartening to learn that your room met your expectations. We are also pleased that you found our breakfast offerings and service to be exceptional. Ensuring that our guests feel welcomed and well-cared for is of utmost importance to us, and your feedback reinforces our commitment to providing outstanding hospitality. I will certainly pass along your special thanks to Chef Iskender Karasu, as well as to the entire team, who will be thrilled to know their efforts made a lasting impression. Your recommendation means a great deal to us, and we look forward to welcoming you back for another exceptional stay at Rixos Bab Al Bahr. Best Regards, Anastasiia Avramchuk Guest Relation Supervisor

Dear Mr. Skambraks S., Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our staff to be exceptional and that you enjoyed the beauty of our property. We appreciate your suggestion about creating a designated area for families with young children in the restaurant. Guest comfort is important to us, and we will certainly take your feedback into consideration for future improvements. We look forward to welcoming you back for another exceptional stay at Rixos Bab Al Bahr. Best Regards, Anastasiia Avramchuk Guest Relation Supervisor