Rixos Al Mairid Ras Al Khaimah 5 Sterne

Dear Kevin S., Greetings from Rixos Al Mairid Ras Al Khaimah. Thank you for taking the time to share your wonderful feedback with us. We are truly honored that you chose Rixos Al Mairid Ras Al Khaimah for your honeymoon and delighted to know that every aspect of your stay, from the service and cuisine to the ambiance and overall experience, made your celebration so memorable. It is especially rewarding to hear your kind recognition our service team. We will be delighted to share your compliments with them, as they will be thrilled to know they helped make your honeymoon so special. We also appreciate your thoughtful suggestion regarding the use of reusable cups for ice cream at the pool bars. Guest feedback like yours is invaluable, and we will share your comments with our management team as we continue to explore ways to enhance our sustainability initiatives. Thank you once again for your kind words and recommendation. We wish you both a lifetime of happiness and hope to welcome you back for another unforgettable stay in the future. Kind regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Juergen B., We are truly delighted to hear that your experience with us was breathtaking and that our team’s attentive and friendly service helped make your stay so memorable. Knowing that every wish was met and that you found your experience brilliant is the highest compliment we could receive. Thank you for choosing Rixos Al Mairid Ras Al Khaimah. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Wolfgang H. P. G., Thank you for taking the time to share your feedback. We were saddened to read your comments regarding your recent stay, particularly as we understand how expectations play an important role in shaping the overall experience. Kindly note that during the period of your visit, some operational adjustments and temporary closures were taking place within the resort. We regret any inconvenience this may have caused, and we understand this may not have been fully aligned with what you expected upon arrival. Such information should be communicated in advance by the travel agent, and we are sorry if this was not clearly conveyed. Despite these circumstances, our team has been doing everything possible to maintain the highest possible standards across the resort. While certain facilities were closed, we extended the operating hours and enhanced services in the remaining outlets to ensure a continued enjoyable experience for our guests. Regarding entertainment, please note that at present it is scheduled on weekends only, which we hope still provides enjoyable moments during your stay. We truly appreciate your positive comments regarding our staff, and we hope to have the opportunity to welcome you again in the future under more fully operational conditions, so we may restore your confidence in our resort experience. Kind regards, Guest Relations Team Rixos Al Mairid Ras Al Khaimah

Dear Ingrid C., We are truly delighted to hear that you had a very pleasant holiday and that you felt so warmly welcomed, even upon your late-night arrival. It is wonderful to know that our team’s attentiveness, friendliness, and discreet service helped make you feel comfortable throughout your stay. We sincerely appreciate your kind recognition of Grace, Snow, Amit, and Bal. Your generous words will be shared with them, and we are certain they will be very proud to know they contributed to making your experience so memorable. It is also great to hear that you enjoyed the variety and quality of our food, the comfort of your beach villa, and the thoughtful touches such as daily replenishments and in-room amenities. We are especially pleased that you enjoyed the beach and lagoon area, as well as the ease of transportation during your stay. We also appreciate your constructive feedback regarding the bed firmness. Guest comfort is very important to us, and we will ensure your comments are shared with the relevant teams for review. Thank you once again for your recommendation and for choosing to stay with us. We look forward to welcoming you back for another wonderful experience in the future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Cornelia M., We are truly delighted to hear that you were thrilled with the service, atmosphere, and quality of the food, and that you thoroughly enjoyed your overall experience with us. Your kind words are greatly appreciated and serve as a wonderful source of motivation for our entire team. We are especially pleased to know that your experience at Toro Loco Steakhouse was a highlight of your stay. It is rewarding to hear that you enjoyed the elegant atmosphere, beautifully presented cuisine, and attentive service. Your special recognition of Anita, Manika, Chinedu, and Tun means a great deal, and we will be delighted to share your compliments with them and the entire restaurant team. Thank you once again for your generous feedback and recommendation. We are honored by your five-star praise and look forward to welcoming you back to Rixos Al Mairid Ras Al Khaimah for another memorable experience in the near future. Warm regards, Rixos Al Mairid Ras Al Khaimah Team