فندق Mercure بلغراد إكسيلسيور 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 473 أراء

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الوصف

خدمات الفندق الإضافية

  • يضم الفندق 73 غرفة وجناحًا بأثاث مفروش بطريقة ذكية.

  • يوفر ميزات خاصة تشمل مستلزمات تحضير الشاي والقهوة.

  • تتميز كل الغرف بميني بار وخزنة وتلفزيون LCD وشباشب ومجفف شعر ونوافذ يمكن فتحها وWiFi مجاني.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

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موقع الفندق

فندق Mercure بلغراد إكسيلسيور

Kneza Milosa 5
11000 بلغراد BELGRADE
صربيا

نظام تحديد المواقع العالمي (GPS):44.809764, 20.465626

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  473 أراء

تقييم TripAdvisor  4.3/5  935 أراء

2025 شهادة تميّز

The one and only Milos!

ملاحظة Tripadvisor 4.0/5

miltosapostolidis تقييم TripAdvisor المعتمد

Following my stays at London , Berlin and Freising it was Belgrade`s Mercure turn for a stay.And it was a good one.The hotel is very centrally located in a particularly safe area.It is recently renovated with large and very bright rooms that have everything.The cleanliness in all areas of the hotel is outstanding,and the breakfast is sufficient.The front desk is completely functional with excellent staff.I have no words to describe the professionalism, kindness, responsiveness, positive aura and exceptional manners of Milos , who is an asset to the hotel and I hope he is treated accordingly. The 5 stars are not given for two reasons. The first has to do with the dated , small and very slow elevator.Something must be done about it , and also something must be done about the blonde lady at the breakfast team. First acquaintance with her, on the first day I approach her and in my greeting `` qoodmorning , how are you today `` , her response was `` room number `` ! just like that !!. During our entire stay her behavior was bordering on rudeness, sarcastic, making remarks?!!! to the quests. And no , it was not the languange barrier ( her level of non-existent English was unacceptably low for such a hotel ) , it was the body language that characterized her. I'm really sorry to mention this, but this lady is not capable of working in guest service. So overall a positive stay with a great employee .Thank you Milos for everything .See you again

Dear miltosapo, Thank you very much for taking the time to share with us your detailed feedback on multiple platforms and for choosing Mercure hotels across Europe. We're glad to hear that your overall experience was positive and that you appreciated our location, cleanliness, spacious rooms, and our front desk team. A heartfelt thank you for your kind words about Milos; we completely agree with you! He is indeed a valued member of our team, and your recognition means a lot to him and to all of us. We are, however, very sorry to hear about your impression of the breakfast service. This is not the experience we strive to provide, and we take your comments seriously. Please rest assured that we will address this internally to ensure all team members uphold the same level of professionalism and warmth. Regarding the elevator, we fully understand your concerns. As our hotel is located in a 101-year-old building under cultural protection, our options for structural changes are limited; but we’re doing our best to make improvements where possible. Thank you once again for your honest review and for highlighting both the positives and areas for improvement. We truly hope to welcome you again soon for an even better experience. Your Mercure Belgrade Excelsior team

5/5 in every aspect and department. Highly recommend!

ملاحظة Tripadvisor 5.0/5

AK7811 Couples - تقييم TripAdvisor المعتمد

Simply fantastic. It's been ages since I have stayed in an Accor property that scores a 5/5 in every department. It was really refreshing to have 4 great night's at this wonderful property with special thanks to Tijana who was absolutely superb and wonderful.

Dear AK, Thank you so much for your amazing review and for taking the time to praise us on multiple platforms! We're so happy and thankful to hear that your stay with us was simply fantastic. A special thank you for recognizing Tijana – she’ll be very happy to know that her efforts made such a positive impression on your stay. We'll be sure to pass along your kind words to her. It was a pleasure having you with us, and we hope to welcome you back for another memorable stay very soon! Your Mercure Belgrade Excelsior team

Amazing Amazing Amazing

ملاحظة Tripadvisor 5.0/5

Aleksandra S تقييم TripAdvisor المعتمد

Mercure Belgrade Excelsior Is amazing hotel full of history located in the city center. Reception staff Are very kind ready to assist at any time,breakfast was very delicious and have many options to choose. I will come back for sure :) :) :)

Dear Aleksandra S, Thank you for your amazing review! 🤩 We’re very happy to hear that you loved your stay, from our historic charm and central location to our kind reception team and delicious breakfast. Your kind words mean the world to us! We can’t wait to welcome you back for another amazing stay. See you soon! Your Mercure Belgrade Excelsior team

Kind, welcoming and always attentive front desk team! ♡

ملاحظة Tripadvisor 5.0/5

LordFleaBottom تقييم TripAdvisor المعتمد

I've had a great pleasure and wonderful opportunity to stay at charming Hotel Mercure during my business trip in Belgrade. Perfect location, top notch cleanliness, delicious breakfast and most importantly, this hotel offers super kind and always attentive receptionists! All the front desk agents I had a chance to interact with, went above and beyond to make my stay most memorable. ♡ Trully great times, and I know Hotel Mercure will always be my number 1 choice for a stay in Belgrade!

Dear Lord Flea Bottom, Thank you so much for your amazing review! We’re happy to hear that you had such a memorable stay and that our front desk team made a lasting impression. Your kind words mean so much to us! It was our pleasure to have you as our guest, and we can’t wait to welcome you back! Safe travels until next time! Your Mercure Belgrade Excelsior team

Our top choice

ملاحظة Tripadvisor 5.0/5

DollyBirdScotland تقييم TripAdvisor المعتمد

This was our second visit to Belgrade but our first time in this hotel and it was an excellent choice. Not just the location but atmosphere and service. Because we landed late and were off very early we used the airport pick up service which the hotel kindly arranged and we felt it was worth it and a lot less stressful than trying to arrange a cab at 3.30 am. The general service was excellent and staff really were first rate. Serbia is a very warm and welcoming place but even so we were really made to feel at home here and loved our stay just a week before Christmas [western calendar]. Excellent breakfast and we adored the Ivo Andric theme making the hotel more boutique than chain. This will be our go to place when are next back in Belgrade.

Dear DollyBirdScotland, Thank you so much for taking the time to share your wonderful experience with us on multiple platforms! We are truly honored by your kind words. We can’t wait to welcome you back on your next visit to Belgrade! Please don’t hesitate to reach out if we can assist with anything in advance of your stay. Your Mercure Belgrade Excelsior team

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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