Sofitel Dubai The Obelisk 5 星

客户意见评级 (ALL 评级) 4.8/5 5,171 评论

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描述

酒店其他优惠

  • 标志性的旅游目的地,距离迪拜机场 (DXB) 和市中心 10 分钟路程

  • 索菲特俱乐部休闲区位于 51 楼,为俱乐部客房和所有套房的客人提供专享礼遇

  • 五家餐厅和酒吧,其中两处有名厨驻场:Brasserie Boulud 和 Taiko

  • 闲适的养生区,配备泳池、私人小屋、健身中心和采用欧舒丹产品的索菲特水疗中心

  • 超过 2,300 平方米的现代活动空间,可举办盛大的会议、婚礼和晚会

我们的客房

酒店位置

Sofitel Dubai The Obelisk

瓦菲,Sheikh Rashid 路, Umm Hurair 2
30904 迪拜
阿拉伯联合酋长国

GPS:25.23115, 55.318746

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  5,171 评论

TripAdvisor 评级  4.9/5  3,501 评论

Wonderful place

Tripadvisor 评级 5.0/5

HenriGone 经 TripAdvisor 认证的评论

Perfectly run hotel, professional hospitality. We liked all the details and atmosphere. The lounge on the 51st floor is amazing. The only improvement I could mention is that the pool should be a little warmer in winter. If we ever come again to Dubai, it will be at this Sofitel.

Disappointing experience

Tripadvisor 评级 1.0/5

Noura H 经 TripAdvisor 认证的评论

One of the Receptionist was so rude. He didn’t even bother to support. Despite we had no special requests except for our group of 4 to have late check out at 2 PM!! And despite the fact that another group coming with us was easily facilitated in the same request by another receptionist. Services in such 5 stars hotels should be standardized and not depending on someone own wishes and interests!! Unfortunately very disappointed.

Dear Nourah, Thank you for taking the time to share your feedback. We sincerely regret to learn about your disappointing experience and, most importantly, the manner in which you were treated at the reception. Please accept our sincere apologies for the inconsistency in service you encountered. At Sofitel Dubai The Obelisk, we take great pride in delivering courteous, professional, and standardised service to all our guests, and it is concerning to hear that this was not reflected during your interaction. Your request for a late check-out was certainly reasonable, and the difference in handling between your group and another is not aligned with our service values. Be assured that your comments have been shared with our Front Office leadership team for immediate review and follow-up, as such behaviour does not meet the standards we expect from our ambassadors. Your feedback is invaluable in helping us address gaps and reinforce service consistency. We truly regret that this experience affected your stay and hope we may have the opportunity to restore your confidence in us in the future. Kind regards, Sofitel Dubai The Obelisk

Pure bliss from start to finish!

Tripadvisor 评级 5.0/5

hzmmrm 经 TripAdvisor 认证的评论

I came in feeling stressed and left floating on air. The spa environment is so serene and impeccably clean.Ayu is a phenomenal therapist who clearly understands anatomy and pressure. They found knots I didn’t even know I had! It was the perfect balance of relaxation and therapeutic work. A must-visit if you're in the area

Dear hzmmrm, Greetings from Sofitel Dubai The Obelisk. Thank you very much for taking the time to share such a wonderful review of your recent spa experience with us. We are truly delighted to know that your visit brought you a sense of calm and renewal from start to finish. We are pleased to learn that you found the spa environment serene, impeccably clean, and conducive to relaxation. Your kind words regarding Ayu are especially appreciated. We are delighted that her expertise, understanding of anatomy, and ability to apply the right balance of therapeutic and relaxing techniques made such a positive impact on your wellbeing. Your recognition will certainly be shared with her and the entire spa team as a source of pride and motivation. Thank you once again for your generous recommendation. We look forward to welcoming you back for another blissful and rejuvenating experience. Kind regards, Sofitel Dubai The Obelisk

Don't let the simple exterior fool you .....Amazing!

Tripadvisor 评级 5.0/5

mAmbHaa 经 TripAdvisor 认证的评论

This place might not look like a high end resort from the outside, but the massage was one of the best I’ve ever had. It was clean, professional, and very reasonably priced. I’ve paid double the price at fancy hotels for half the quality. Definitely a hidden gem that I’ll be recommending to everyone. Dwi is amazing

Dear mAmbHaa, Greetings from Sofitel Dubai The Obelisk. Thank you very much for sharing your wonderful feedback regarding your recent spa experience with us. We truly appreciate you taking the time to highlight your visit and are delighted to know that it exceeded your expectations. We are pleased to learn that you found the experience professional, clean, and of exceptional quality, and that the treatment stood out as one of the best you have enjoyed. Your comments regarding the value and overall standard of the massage are greatly appreciated and reflect the dedication of our spa team to delivering outstanding experiences. Your special recognition of Dwi is sincerely valued. We are delighted to know that her expertise and care made such a positive impression, and your kind words will certainly be shared with her as encouragement. Thank you once again for your recommendation. We look forward to welcoming you back for another memorable and rejuvenating visit. Kind regards, Sofitel Dubai The Obelisk

Perfect for a First Time Massage

Tripadvisor 评级 5.0/5

Pfreamo 经 TripAdvisor 认证的评论

I was a bit nervous as I’d never had a professional massage before, but the staff here made me feel completely at ease. Salma on Reception and Ayu They walked me through the process, asked about my preferences for pressure, and made sure I felt comfortable the whole time. If you’re on the fence about booking, do it you’re in great hands here!

Dear Pproev, Greetings from Sofitel Dubai The Obelisk. Thank you very much for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to know that your first professional massage was such a positive and reassuring experience. We are pleased to learn that our team made you feel comfortable and at ease from the very beginning. Your kind recognition of Salma at Reception and Ayu is especially appreciated. We are glad to know that their clear communication, attentiveness to your preferences, and caring approach helped create a relaxing and confident experience throughout your visit. Your comments will certainly be shared with them as encouragement. Thank you once again for your trust and recommendation. We look forward to welcoming you back for another soothing and enjoyable spa experience. Kind regards, Sofitel Dubai The Obelisk

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其他网络用户评价我们的酒店

  • 2,033 评论 9.2/10 位置
  • 4,439 评论 9.3/10 房间
  • 9,771 评论 9.5/10 服务
  • 25 评论 6.9/10 上网
  • 2,449 评论 9.3/10 早餐
  • 1,880 评论 9.4/10 清洁度
  • 1,851 评论 9.2/10 食物
  • 1,837 评论 9.7/10 氛围

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