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诺富特布尔迪拜酒店 4 星

客户意见评级 4.5/5 511 评论

安心悦界(ALLSAFE)认可酒店

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+ 25 服务

酒店其他优惠

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Assured and ALL SAFE certified hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

酒店位置

诺富特布尔迪拜酒店

Dubai Healthcare City
Umm Hurair 2
385290 迪拜
阿拉伯联合酋长国

电话: +97148716600

传真: (+971)4/3179508

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • RTA BUS :  13B AND C7 HEALTHCARE CITY

  • DUBAI METRO :  GREEN LINE HEALTHCARE CITY

  • 乘飞机

    AL MAKTOUM 达到 40公里 / 24.85 英里

  • 乘飞机

    DUBAI INTERNATIONAL 达到 5公里 / 3.11 英里

  • 乘火车

    DUBAI METRO 达到 0.1公里 / 0.06 英里

GPS :25.233, 55.3208

酒店服务

HangOut Cafe 非合约照片

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 0 餐厅
  • 0 酒吧
  • 早餐
    • 自助餐
    • 客房服务
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 0 会议室
  • 商务中心
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 219 间客房
    • 4 间残疾人士客房
    • 205 间家庭客房
    • 64 间相通客房
    • 183 间禁烟客房
    • 12 多个楼层
  • 酒店使用的语言
    • 阿拉伯语
    • 德语
    • 英语
    • 法语
    • 俄语
    • 普通话
    • 土耳其语
  • 休息室
    • 等候区或休闲区
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 高速无线网络
    • 高速传输线
    • 公共区域提供无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
    • 快捷入住
  • 行李寄存
    • 行李寄存
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • Parking 1
    • 酒店内
    • 私人
    • 停车场全天候开放
    • 停车场提供安保服务
    • 代客泊车
  • Parking 2
    • 酒店内
护理
  • Rooftop Swimming Pool
    • 外部
    • 酒店内
  • InBalance
    • 酒店内
家庭
  • 儿童服务
    • 游乐园

我们的客房

诺富特客房空间宽敞、设计现代、功能多样,可以很好地满足您的所有需要,是优雅生活的上佳之选。 行政房为您提供更多尊享福利和安心服务。客房位于酒店 11 层,可眺望迪拜市中心或迪拜河的迷人景色。

您的会议和活动

我们的会议室

  • 会议室数量:1

  • 最大容量:19 个人

了解更多信息


诺富特布尔迪拜酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

511 评论

TripAdvisor 评级 4.5/5

328 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Bad Service and Bad Communication at all

Tripadvisor 评级 1.0/5

pjaireth Business - 26/10/2021 经 TripAdvisor 认证的评论

The overall service was very bad - reception say that they will inform something but then there is no communication at all. Along with that cleaning was not done in the room for 2 day and they used to come at 8PM for cleaning which is unacceptable. Also, If any question is asked there is no reply or something that is not clear.

Check in time was one hour

Tripadvisor 评级 1.0/5

atulngajera 15/09/2021 经 TripAdvisor 认证的评论

Reached at hotel @ 17:30 hrs, room was not ready, room allocated at 18:30hrs Luggage from parking arrived after another 1 hours @ 19:30hrs. 1 hours check in time and 1 hour luggage arrival time from parking to room.

Dear Atul, Thank you for taking the time to tell us about your experience at Novotel bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Debray Area General Manager Novotel Bur Dubai

Fairly new hotel close to Wafi Mall at reasonable prices

Tripadvisor 评级 5.0/5

MargaretinParis 08/04/2021 经 TripAdvisor 认证的评论

The hotel was very good value for money and as I'm a gold member of the Accor loyalty programme, I got an upgrade to a suite after a very nice welcome from Diksha. It's close to the Wafi Mall, the Raffles hotel and the Sofitel Dubai The Obelisk. There's a small exercise room. Since the rooftop swimming pool is quite small, about 15 metres long, you can always buy a day pass to use the pools at the other hotels. You have a very nice view of them from the rooftop. It's very convenient for getting a PCR test close by for AED 150 at the Emirates Speciality Hospital 24 hours a day without an appointment but with a rather long queue. The hotel opened in November 2019 so the rooms are in good condition and my small suite was fine with a dining and living area and a large bedroom with a desk and two armchairs. There was a minibar in each room which was nice as I had done some shopping at Marks & Spencer at Festival Mall and had dinner in the room. I had an enjoyable stay there and would come back again.

Dear MargaretinParis, Thank you for taking the time to share with us your feedback. It is always rewarding to receive positive comments and appreciations on the service of our colleagues especially from our loyal guests, rest assured that this will be shared with them. We are proud of the quality service we offer to our valued guests such as yourself. In this regard, we are happy to learn that you have enjoyed your stay with us and that our services lived up to your expectations. Your enthusiasm for our hotel will be a great source of motivation for the entire team. Thank you once again and we hope to welcome you back home in the near future. Sincerely, Ossama Al Kenzy Executive Assistant Manager

Comments

Tripadvisor 评级 4.0/5

jniclause Business - 28/02/2021 经 TripAdvisor 认证的评论

Good service and pleasant staff. Good price for this type of room and services. Location in middle of hospitals is during this time à Little bit anxiogen.For business purposes remain perfect. Due to Covid-19 restrictions didn t use so much hôtel some of hôtel facilities.

Dear jniclause, Thank you for taking the time to share with us your feedback. It is always rewarding to receive positive comments and appreciations on the service of our colleagues, rest assured that this will be shared with them especially. We are proud of the quality service we offer to our valued guests such as yourself. In this regard, we are happy to learn that you have enjoyed your stay with us and that our services lived up to your expectations. Your enthusiasm for our hotel will be a great source of motivation for the entire team. Thank you once again and we hope to welcome you back home in the near future. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai

excellent

Tripadvisor 评级 5.0/5

elhamrzn Business - 22/11/2020 经 TripAdvisor 认证的评论

My stay in Novotel Bur Dubai was so pleasant. The staff were friendly and caring. House keeping service was excellent, especially with Niteshchttri. He was so responsible, kind, polite, and timely. The price was so economical during the time of pandemic. I highly recommend this place.

Dear Ms. Elham, Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. The appreciation you have for Chettri and the rest of the team will give us the motivation to continue and keep on enhancing our services. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. Once again thank you very much and we look forward to make you "Feel Welcome"! Sincerely, Yasser Ahmed l General Manager

nice location

Tripadvisor 评级 3.0/5

Trip58367489902 Business - 04/02/2020 经 TripAdvisor 认证的评论

the location was suitable for me as i was attending a training in health city , room is good , sofa bed is not comfortable , , check in and out is fast , breakfast limited and need to have more variety , in general i like it

Dear Guest, Thank you for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We are happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Our breakfast menu is with different varieties and we are sorry that it was not up to your expectation. However we have shared this feedback with our team to improve the breakfast experience. We always strive to continuously improve the quality of our services and thank you for taking time to share your opinions. We all look forward to welcoming you back in Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer, General Manager

GOOD

Tripadvisor 评级 5.0/5

nvk03031974 Family - 06/01/2020 经 TripAdvisor 认证的评论

Good neat and clean hotel with small gym and roof terrace swimming pool. The reception staffs are very friendly. On other hand food is costly and taxi availablity near hotel is bit difficult due to its remote location.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience. We are very happy that you find our hotel and services up to your satisfaction and liked the cleanliness of the hotel and the personalized guest experience delivered by our colleagues. We look forward to your next visit and we hope this time you enjoy not only the hotel but the places to visit as well. The hotel's location is the most ideal for tourists travelling to Dubai for having the most convenient access to the public transport. Our concierge team will be more than happy to assist you find your way around the Healthcare City. We look forward to see you again. Sincerely, Bruno Fischer General Manager

Great hotel.

Tripadvisor 评级 5.0/5

K1836TEelenal Solo travel - 06/01/2020 经 TripAdvisor 认证的评论

Definitely recommend this hotel to everyone who wants quiet, clean, nice room with a wonderful view (my room was on the 9th floor). Very good location, close to the metro station and the mall. I would like to thank the staff. Everyone was very kind and helpful (especially James and Adnan). I hope i will have an opportunity to stay in this hotel again.

Dear Ms. Elena, Thank you very much for taking time and sharing with us your stay experience. We are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Thank you for highlighting our colleagues who took special care of you during your stay. We look forward to your next visit. Sincerely, Bruno Fischer, General Manager

noisy

Tripadvisor 评级 2.0/5

FLB1180 Business - 16/12/2019 经 TripAdvisor 认证的评论

I was at the executive floor, where you can expect a better experience but the room was extremely noisy. Even with hear plug and with the air conditioned off there is always noise coming from the outside. And if you add the sound each time the elevator stopped at this floor…. Also the TV turned off every 10 minutes, the feedback of the receptionist: this the network not our fault…. So, not a good experience even the hotel & the room are very nice.

Dear Guest, Thank you for sharing your stay experience with us and we sincerely apologize for what you may have experienced. We value your time in sharing your comments with us. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. We have shared your feedback with our team internally and will make sure that we allocate a quite room for your next stay. Also we have noted your comments regarding the TV and have taken actions to make sure this will not be an issue in the future for other guests. We do hope that your next stay with us will be much more experiential and memorable. We look forward to see you again. Sincerely, Bruno Fischer, General Manager

A great hotel

Tripadvisor 评级 5.0/5

PaulA3971 Business - 12/12/2019 经 TripAdvisor 认证的评论

From concierge and doorman to room service and quality staff in the spa - all in all a great experience ! The Christmas decorations were breathtaking and brought an amazing atmosphere to reception area.

Dear Mr. Paul, Thank you for taking time to share your stay experience at Novotel Bur Dubai – Healthcare City! We hope you had an amazing stay and are very happy that you find our hotel and overall services up to your satisfaction. We look forward to welcoming you back soon in Novotel Bur Dubai - Healthcare City. Sincerely, Bruno Fischer, General Manager

Enjoyable stay @ Novotel Bur Dubai

Tripadvisor 评级 5.0/5

anthonyrB6983WT Business - 23/10/2019 经 TripAdvisor 认证的评论

Really enjoyed a great stay. Right from Moataz going the extra mile and facilitating the smooth check in process. Excellent selection @ breakfast and @ dining food was well prepared & very good with Gulzira's attention to detail and very courteous service from Sheila, Rakesh & Airish. Great to have Azhar Pasha Sous Chef's personal interaction and invite comments on the food & service. Adnan was ever present to assist. Great to have a fresh room daily with everything working well. Well located 5 minutes from Metro. Definitely on the list of stay again places.

Dear Mr. Anthony, Thank you for taking time to share your stay experience at Novotel Bur Dubai – Healthcare City! We are delighted as much as you are that you had an amazing stay with us. It gives us great pleasure to read your positive comments about our colleagues who made your stay an extra special. We will be sharing your comments with our team to keep up their excellent job. Once again thank you for choosing to stay with us and we are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. We look forward to welcoming you soon. Sincerely, Bruno Fischer, General Manager

MY STAY AT NOVOTEL HOTEL BUR DUBAI

Tripadvisor 评级 4.0/5

paracals Family - 30/09/2019 经 TripAdvisor 认证的评论

I had a three day stay at NOVOTEL hotel BUR DUBAI with my family. Room were very nice and clean. The breakfast served also hygenic and good.Location is very good and hotel employees are very cordial and supportive.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We are happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. We look forward to welcoming you back soon at Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer General Manager

Novotel is MIDSCALE HOTEL???

Tripadvisor 评级 5.0/5

_soulful1893 Solo travel - 29/09/2019 经 TripAdvisor 认证的评论

I can not agree with that. The Novotel Bur Dubai must be at least premium or luxury. When I staying Novotel Bur Dubai I felt I was in premium hotel. Because the receptionist who I met in Novotel. She was Super Duper kind also professional. And the hotel manager(As I remember his name is Shirf) gave me a sweet room for me even I already checked in. And I left my stuff in the room where before upgraded. He helped me to find my stuff kindly. I can not thank you enough.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We appreciate that you recommend us to be premium or luxury hotel. It is our pleasure that you had a wonderful stay with us. Thank you for complimenting the personalized service offered by our colleagues. Your comments will be shared with them and this will definitely encourage them to do more. We look forward to welcoming you back soon at Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer General Manager

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