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Mercure Jakarta Gatot Subroto 4 estrelas

Nota clientes Avis 4.6/5 1.424 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

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+ 20 Serviços

Extras do hotel

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Ar condicionado
  • SOEKARNO HATTAServiços a pagar
  • Recepção aberta 24 horas por dia
  • Lavagem a seco/serv. passadeira
  • Porteiro/Carregador
  • Concierge
  • Quarto p/ hósp. c/ dif. aud.
Lazer e atividades
  • Piscina
  • Banhos TermaisServiços a pagar
  • Sala de ginástica
  • Massagem
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Restaurante(s)
  • 3 Bar(es)
  • Serviço de quarto
Serviços empresariais
  • 16 Sala(s) de reunião
  • Área de Internet (Macintosh)

Localização do hotel

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1
Kuningan Barat
Jakarta Selatan
12790 jacarta
indonésia

Tel: +622150825400

Fax: (+62)21/50825401

Check-in desde as 14h00

Check-out até às 12h00

  • De avião

    SOEKARNO HATTA A 29 km / 18,02 milhas - Transporte Pagante

  • De carro

    MAMPANG KUNINGAN A 2,4 km / 1,49 milhas

GPS:-6.2391334, 106.828591

As nossas opções de alojamento

Mercure Jakarta Gatot Subroto features 253 comfortable rooms and suites that are designed for the modern business and leisure traveler.

Quarto Superior com 1 Cama Dupla

  • Número máx. de pessoas: 3
  • Superfície: Desde 26 / 280 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Superior com 2 camas individuais

  • Número máx. de pessoas: 3
  • Superfície: Desde 26 / 280 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Privilege com 1 cama dupla

  • Número máx. de pessoas: 3
  • Superfície: Desde 31 / 334 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Privilege com 2 camas individuaisFoto não contratual

  • Número máx. de pessoas: 3
  • Superfície: Desde 31 / 334 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Executive com 1 cama dupla

  • Número máx. de pessoas: 3
  • Superfície: Desde 34 / 366 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta
Quartos

Os nossos restaurantes e bares

FLORA

Tipo de cozinha: Internacional

Aprecie a diversidade gastronómica de todo o mundo. O restaurante oferece uma grande variedade de pratos indonésios e internacionais no bufete e no menu à la carte.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

BATAVIA

Foto não contratual

The Center Bar offers a wide selection of coffee from across Indonesia.

GILLI POOL BAR

Foto não contratual

The Center Bar offers a wide selection of coffee from across Indonesia

BATAVIA LOUNGE

Foto não contratual

O Bar Central oferece uma ampla seleção de cafés da Indonésia

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 16

  • Tamanho máximo: 227

  • Capacidade máxima: 84 pessoas

  • Capacidade máxima para banquetes: 50 pessoas

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Avaliações dos nossos clientes sobre o
Mercure Jakarta Gatot Subroto

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.6/5

1.424 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

223 comentários

Required Covid-19 stay hotel

Nota Tripadvisor 4.0/5

a26dave 03/04/2021 Avaliação com certificação TripAdvisor

The Mercure Gatot Subroto is a good hotel to stay at for your required 5 days of Covid-19 quarantine. All the Covid tests are administered right there at the hotel so no need to worry about the how & where to get those done.

Dear Mr/Ms. A26dave, Warmest greeting from Mercure Jakarta Gatot Subroto, We thank you and appreciate your positive feedback about our hotel. The team and I are pleased that you enjoyed your stay. It is a booster for the team to keep maintaining to provide a memorable experience for all guests. In addition, to clarify your statement that our hotel is not a Covid-19 quarantine hotel. However, we serve for repatriation guests, as the government regulation. We are looking forward to having you again as a wonderful guest in our hotel. Please feel free to contact our Front Office Manager by email fom@mercure-jakarta-gatotsubroto.com if you need any further assistance for your upcoming stay at our hotel. Thank you & Stay safe. Best Regards, Koko Baskoro General Manager

Business Evaluation & Quick Getaway

Nota Tripadvisor 5.0/5

chri501 Business - 17/01/2021 Avaliação com certificação TripAdvisor

I was there for a quick evaluation for our company future business function and meeting, it was a surprisingly pleasant stays, I got upgraded to the next available bedroom class, and was given a free mini-bar as well. The bed is exception , the firmness if just right. Highly recommended if you wanted to stay for a business trip or a quick staycation in busy Jakarta

Dear Mr. Chri501, Good afternoon! Warmest greetings from Mercure Jakarta Gatot Subroto... Hope you are keeping well and safe during pandemic with your family... Thank you very much for your time to post the positive review regarding your stay at our Tripadvisor platform with full score 100 . We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and hopefully you may come to our hotel for next trip in Jakarta with same best service from us . Best Regards, Koko Baskoro General Manager

Good stay

Nota Tripadvisor 4.0/5

Flowerina2429 25/08/2020 Avaliação com certificação TripAdvisor

nice hotel, good location which I could enjoy sunrise in the morning and traffic along gatot subroto in the evening nice breakfast but need more little improvement for variety of food. the room s clean and have a health of protocol . nice staff which very helpful

Dear Mrs. Flowerina2429, We are very grateful for your positive review regarding your visit to Mercure Jakarta Gatot Subroto. It's great for us to receive positive feedback / responses. We will share this comment with our team. We are sure that this feedback will be a motivation for all staff, as we strive to continue to improve services in the future, especially regarding the breakfast variety of food. Thank you for your trust in our hotel and hope that your next visit will be as satisfying as the previous visit. Best regards, Nova Sihombing General Manager In charge

Average stay

Nota Tripadvisor 3.0/5

Otello_A Business - 12/01/2020 Avaliação com certificação TripAdvisor

New hotel, very friendly and efficent staff, clean new rooms. Unfortunately the hotel position is far from everything (restaurants, malls, etc...) and attached to main roads, that make your room stay a bit noisy. I still do not understand why water bottles are not available as standard in the room, but instead a water jag is provided (I personally would like to have a sealed water bottle instead of a water jag, that makes me feel hygienically less safe).

Dear Otello A, Thank you for your trust to choose Mercure Jakarta Gatot Subroto as your prefer accommodation in Jakarta and thank you for your time shared us your kind feedback. Your kind words definitely will share with our entire team, this will encourage them to proudly improve the level of services. For your information, plenty of famous and classy restaurants in South of Jakarta closed to our hotel, such in Jalan Senopati, Kemang and Dharmawangsa, and Pacific Place, Senayan City, Gandaria City and Kota Kasablanka malls is only 15-20 minutes drive from our hotel. Providing water jug in the room is one of our effort to eliminate plastic pollution. Plastic is growing concern in the public opinion, all over the world anti pollution legislation is increasing, to reduce and stop single use plastic items. We cleaned and refresh daily drinking water in the jug provided, but we also provided water bottles by request. Thanks again for your patronage, we all here looking forward to welcome and serve you again in the near future. Thank you and best regards,

Strategic Position for Business

Nota Tripadvisor 5.0/5

Okty M Business - 06/01/2020 Avaliação com certificação TripAdvisor

the place near from our office and i decided to choose this hotel. the room is big and i have a nice spot, the center of kuningan and gatot subroto, and i look the highway, its nice especially in the night.

Dear Okty M, We very much appreciate your review regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Awesome Interior

Nota Tripadvisor 5.0/5

Voyager52897562644 Family - 05/01/2020 Avaliação com certificação TripAdvisor

First visit, the front office couldnt find our booking number, we had to wait for an hour, after several follows up, finally we can get our room. It was a busy day for the hotel but I think STILL need service improvement around busy days like that. Room interior is incredibly nice, scents and cleanliness are also great. I love the painting behind the bed head. Lighting interior is stunning so we can produce nice family photos. View from the room (18th floor) is great facing Gatot Subroto street. Bathroom and powder room are also nice to hang in. Everything I experienced was lovely. Especially the front office staff name Olivia (I nearly forgot her name is it there any Olivia? - hahaha) she is really nice and helpful.

Dear Mr/s. Voyager52897562644, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Good stay at brand new hotel

Nota Tripadvisor 4.0/5

Linda S Family - 04/01/2020 Avaliação com certificação TripAdvisor

We booked this hotel for a stay during new year eve. As a accor limitless member we were advised to book via accor website to get a package deals, we were assisted by Ms Putri from reservation dept which was ver helpful. She extended her assistance to make sure we got all our request were meet such as the extra bed, non smoking room and arrangement for the bed setting in our room. On the day we checked in, though she was not on duty she had texted to make sure our stay was comfortable and everything was ok. Thumbs up for ms Putri! Everything was really brand new in this hotel, we loved our room and our lunch in the cafe were also delicious. We strolled to check out the pool in 17th floor. The water was too cold to swim but the bar area was a good place to hang out. The only down side was the bfast the next morning on jan 1. We understood that it was full occupancy in the hotel but since the package that we booked were included bfast and we believed most of the guest as well, at least the hotel should be more prepare to open extra room for the guests. The situation on bfast area was beyond control, people jst ate standing up in front of the buffet tables. We ended up not having anything as we did not hv any table to sit there is no staff to help mending the mess, and the food was literally almost finish. Other than that everything is ok.

Dear Guest, Thank you for choosing Mercure Jakarta Gatot Subroto as preferred accommodation! Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your TripAdvisor review is a very nice reward for all of us and we sincerely hope that you will choose the Mercure Gatot Subroto for your next stay in Jakarta. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you soon again. Sincerely, A. Malik Azhary General Manager

Comfortable room stay

Nota Tripadvisor 4.0/5

BenLiong Friends getaway - 03/01/2020 Avaliação com certificação TripAdvisor

I stayed 4 nights at this hotel and was very pleased with the clean and comfortable room. Was told this is a new hotel. Breakfast spread was adequate with good service and food quality. Would recommend for those have activities in Southern and Central Jakarta.

Dear BenLiong, Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in Jakarta. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Your comments encourage us to continue to provide the best possible services for our guests. Thank you again for sharing your experience, and we looking forward to welcoming you back. Sincerely yours, A. Malik Azhary General Manager

stay

Nota Tripadvisor 3.0/5

kennyb0804 Business - 07/12/2019 Avaliação com certificação TripAdvisor

B/F was ok but the cleaning up of leftover plates could be faster. Presentation of food could be improved. Checking out was good though there was only one lady receptionist who could do the transaction in the morning at 9++am. Advice on where to go for dinner could be better.

Dear kennyb0804, Thank you for taking the time to share about your stay with us. Your feedback is important to us, and we do appreciate the time you have taken to share this with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, concerning on dining experience. Please accept our sincerest apologies as it is not the high level of experience that we usually provide to our guests. Please rest assured we will make additional training for our restaurant staff to be more attentive to keep everything in order during breakfast time. We hope to have the pleasure to welcome you again in Jakarta! Sincerely yours, Malik Azhary General Manager

New 4 star property with 1 star operations and management

Nota Tripadvisor 1.0/5

ychua30 Couples - 30/11/2019 Avaliação com certificação TripAdvisor

Checked in and was told there was only smoking room left. Despite indicating that I wanted a non smoking room on the reservation, they said it was "on request" only and first come first serve. As it was a 2 night stay, I requested for a change the following day. Reception agreed to block a room and told me to go to reception the next morning for the change. Went to reception the next morning at 10, they said no such record and that all the non smoking rooms had been given out. I challenged if everyone staying that night was already checked into non smoking rooms. They just said sorry, nothing they can do. Only when I requested for the duty manager did they manage to get me a non-smoking room. Breakfast is definitely not worth the money. There is a decent selection. The only problem is that they went out of stock and was never refilled for the rest of breakfast. So imagine, no juice, no fruits, no yoghurt, a bit of bread left for the last hour of breakfast. I strongly suggest paying another 150K/night for a 5 star hotel nearby. Especially on weekends, the price difference is not big.

Dear Mr. Ychua30, Warmest Greetings from Mercure Jakarta Gatot Subroto… It is our pleasure to have you staying with us at Mercure Jakarta Gatot Subroto recently and thank you for bringing to our attention the problem you have encountered during your stay in our hotel. I have personally reviewed with concerned Head of Department each element related to your experience. Please accept the deepest apology for the inconvenience caused by room arrangement didn't met your expectations. And We need to improve for the quality of the breakfast quality in the near future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you back in the near future and if we may be of any further assistance, please do not hesitate to contact us. Thank you and Best Regards, Malik Azhary General Manager

Mercure Gatot Subroto

Nota Tripadvisor 5.0/5

PakRully Friends getaway - 20/09/2019 Avaliação com certificação TripAdvisor

Stayed here for 2 nights last week was great as usual. Mercure Gatot Subroto has great rooms and location to make easier to go anywhere. Compliment to Harry a room attendant who take care my needs during stay as well Nurul at the restaurant. This is my fourth or fifth times stay in this hotel but i haven't found any taste food for breakfast. Suggest you also serve beef bacon like other Mercure for breakfast. Thank you.

Dear Mr. Rully, Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in Jakarta. We very much appreciate your stay and comments regarding your experience stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. Your kind comments about the room and the level of service especially by Harry and Nurul are much appreciated. Regarding your culinary experienced, I am sure that this feedback will serve as an encouragement to respective department as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, A. Malik Azhary General Manager

a pleasant stay

Nota Tripadvisor 4.0/5

HardyMedan Business - 09/09/2019 Avaliação com certificação TripAdvisor

I really enjoyed the spacious room, with spectacular view of Jakarta. It is well-designed, very comfortable. Delicious breakfast, coupled with friendly and helpful staff. Hotel is strategically located.

Dear Mr. HardyMedan, We very much appreciate your stay and comments regarding your experience stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, A. Malik Azhary General Manager

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