费尔蒙马拉喀什皇家棕榈酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 909 评论

费尔蒙马拉喀什皇家棕榈酒店 - Image 1
费尔蒙马拉喀什皇家棕榈酒店 - Image 2
费尔蒙马拉喀什皇家棕榈酒店 - Image 3
费尔蒙马拉喀什皇家棕榈酒店 - Image 4

描述

酒店其他优惠

  • 这里的高尔夫球场和阿特拉斯山脉的美景一览无遗

  • 酒店适合家庭入住,设有 500 平方米的儿童俱乐部(免费)

  • 5 岁以下的儿童可在餐厅免费用餐。

  • 6 至 12 岁儿童用餐享 5 折优惠,不适用于客房内餐饮菜单。

  • 一个 18 洞高尔夫球场,由美国著名建筑师 Cabell B. Robinson 设计。

我们的客房

酒店位置

费尔蒙马拉喀什皇家棕榈酒店

Km 12 Route D Amizmiz
BP2470 马拉喀什
摩洛哥

GPS:31.51333, -8.0518

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  909 评论

TripAdvisor 评级  4.5/5  1,683 评论

卓越奖 2024

Unforgettable experience at the Fairmont Hotel

Tripadvisor 评级 5.0/5

Amy P 家庭住宿 - 经 TripAdvisor 认证的评论

Luxury and exceptional service. Staff were great, and always greeting with warm welcomes. Extra special thanks to Jabouri Samir and the chef who made our final night in our villa one truely to remember. Food was absolutely delicious! Incredible flavours in every dish. The spa offers a huge variety of treatments, masseuses are excellent and very experienced. We have had the most amazing week, would highly recommend, and definitely would return !

A luxury resort

Tripadvisor 评级 5.0/5

Delane C 经 TripAdvisor 认证的评论

I can’t say enough about this beautiful resort! From the moment you walk in, it’s a memorable experience! The rooms are so nice and comfy, the food choices are so good and all of the staff are kind and helpful! Miri in guest services, Imad in bar services and Loubna in the spa are all top notch! Everyone at the Fairmont made our trip the best! Would definitely give them a 10/10!

Clean and beautiful

Tripadvisor 评级 5.0/5

Mehdi E 经 TripAdvisor 认证的评论

The first thing i loved is the smell of the room and bed and everything is so clean The service is perfect the people there are so kind and helpful. I had a very relaxing stay at the fairmont palm royal and I will comeback here for sure with more friends

Royal Fairmont Marrakech 05-2024

Tripadvisor 评级 5.0/5

Lindsay K 经 TripAdvisor 认证的评论

Incredible! Stayed here 6 nights and I cannot speak highly enough of the experience. The whole staff was warm, friendly and hospitable. Imad, in the bar, took amazing care of us the entire time and Miri, in guest services made our stay easy and enjoyable 🤩 10/10 would recommend ❤️

A Disappointing Stay at a Supposedly 5-Star Hotel

Tripadvisor 评级 1.0/5

Faraj I 经 TripAdvisor 认证的评论

**Review of the Fairmont Royal Palm Marrakech** I would like to express my disappointment with my stay at this hotel, which, despite its 5-star ++ rating and high price of 1000 euros per night with half-board, failed to meet my expectations. Here are the main negative points of my experience: 1. **Hotel Restaurants**: - **Slow Service**: The service in the hotel's restaurants is extremely slow, which is unacceptable for an establishment of this caliber. - **Quality of the Dishes**: The dishes offered do not live up to the standards of a hotel of this category. They lack flavor and finesse. - **High Prices**: The prices are excessive given the quality of the dishes and the service. - **Reservation Required**: It is necessary to book well in advance to get a table, as the restaurants are often fully booked. This adds unnecessary stress to the dining experience. 2. **Housekeeping Service**: - **Inconvenient Timing**: Housekeeping services occur at inconvenient hours, disturbing the guests' tranquility. - **Poor Quality of Work**: The cleaning is poorly done, and the floor remains dirty after their visit, which is unacceptable for a hotel of this standard. 3. **Half-Board Option**: - This option is particularly disappointing. For the price paid, the quality and variety of included meals are very limited. I regretted choosing this package. 4. **Pool Access**: - It is almost impossible to find a sunbed around the pool after 10 AM, which is very frustrating for guests who want to enjoy this area. 5. **Insect Problem**: - Insects spoil the experience of dining on the terrace, which is supposed to be one of the hotel's highlights. 6. **Comfort of the Bedding**: - The bedding is not very comfortable; the mattresses are much too soft, affecting sleep quality. 7. **Room Assignment**: - The room assignment did not match the reservation at all. I had booked an upstairs room but was given a ground floor room. Although they corrected the mistake, it took almost 3 hours, which was a source of frustration. Despite these many negative points, I would like to mention a few positive aspects: - **Staff**: The staff are very kind and helpful, including the valets and servers. A special thanks to Abdellah for his kindness. - **Room and Bathroom**: The room and bathroom are very spacious. - **View of the Golf Course**: The view of the golf course from various points around the hotel gives a very pleasant sense of space. In summary, for a hotel at this price, you can find much better elsewhere. The services do not meet the expectations and the advertised rate. I do not recommend this establishment for a luxury and relaxing stay.

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其他网络用户评价我们的酒店

  • 209 评论 8.6/10 位置
  • 313 评论 8.5/10 房间
  • 706 评论 8.6/10 服务
  • 215 评论 8.5/10 设施
  • 163 评论 9.4/10 氛围
  • 137 评论 8/10 舒适度
  • 120 评论 8/10 游泳池
  • 75 评论 6.3/10 清洁度

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