Fairmont Royal Palm Marrakech 5 星

客户意见评级 (ALL 评级) 4.7/5 992 评论

Fairmont Royal Palm Marrakech - Image 1
Fairmont Royal Palm Marrakech - Image 2
Fairmont Royal Palm Marrakech - Image 3
Fairmont Royal Palm Marrakech - Image 4
Km 12 Route D Amizmiz, BP2470 马拉喀什, 摩洛哥

描述

酒店其他优惠

  • 饱览高尔夫球场和阿特拉斯山脉的壮丽景致

  • 适合家庭入住，设有 500 平方米的迷人儿童俱乐部（免费）

  • 5 岁以下儿童可在餐厅免费用餐。

  • 6-12 岁儿童用餐可享五折优惠，但不适用于客房送餐服务。

  • 由美国著名建筑师 Cabell B. Robinson 设计的 18 洞高尔夫球场。

我们的客房

酒店位置

Fairmont Royal Palm Marrakech

Km 12 Route D Amizmiz
BP2470 马拉喀什
摩洛哥

GPS:31.51333, -8.0518

电话
传真 +212 5244-87875

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  992 评论

TripAdvisor 评级  4.7/5  2,247 评论

卓越奖 2025

Extremely Poor Customer Service

Tripadvisor 评级 1.0/5

danieljX8867RM 经 TripAdvisor 认证的评论

Extremely bad experience with Fairmont Marrakech. There was an error with the online booking form which meant the wrong room type and dates had been populated. I let the hotel know immediately and they refused to change the booking well in advance of my stay. Instead of changing the reservation the hotel still charged me for the incorrect booking. Extremely bad practice and I will take this up with my legal representative. Avoid this hotel at all costs.

Golf course was greate

Tripadvisor 评级 5.0/5

Seaside46001556046 经 TripAdvisor 认证的评论

Very good golf Course and personal was friendly Although the Hotel staff did not allow us to enter the Hotel draw money for Taxi Was Quite rude

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the golf course and appreciated the friendliness of our team. Please accept our sincere apologies for the inconvenience you experienced when attempting to enter the hotel. At the time, the property was privatized, which unfortunately limited access and led to this situation. We are truly sorry for any discomfort or unpleasant feeling this may have caused. We hope to have the opportunity to welcome you back. Kind Regards,

Beautiful hotel with attentive service

Tripadvisor 评级 5.0/5

N P 经 TripAdvisor 认证的评论

Beautiful hotel set in stunning gardens. Service is extremely attentive and friendly. There is a large spread at breakfast to cater for all tastes. Otherwise we found the food in the restaurants to be expensive. We had very attentive and good service from Souad and Aziza in the housekeeping team, they checked to see if we needed any items, left us extra coffee pods and they also found a pool floatie for my son, which he really enjoyed playing with.

Dear Valued Guest, Thank you very much for taking the time to share your feedback. We are delighted to know that you enjoyed the beauty of the hotel, our gardens, and the attentive and friendly service. We truly appreciate your kind words regarding Souad and Aziza, they will be very proud to know they contributed to your family’s enjoyment. Thank you once again for your valuable feedback. We look forward to welcoming you back again very soon. Kind Regards,

Excellente

Tripadvisor 评级 5.0/5

458wdk 经 TripAdvisor 认证的评论

Hassan and samir the best ever waiters we met so nice accommodate all the team with a big smile and big heart best ever we saw

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to know that Hassan and Samir made such a positive impression and that their dedication contributed to your experience. Your kind words about the entire team truly mean a lot to us, and we will be happy to share your compliments with them. We look forward to welcoming you back again very soon. Kind Regards,

Great host- Hassan

Tripadvisor 评级 5.0/5

Madina T 经 TripAdvisor 认证的评论

Hassan was a great host and really welcoming. He was very attentive to what we needed and truly deserves the best! Thank you for the amazing service.

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that Hassan provided such a warm and attentive service and made you feel truly welcome. Your compliments will be shared with him with great pleasure, and he will be very proud to know that his dedication made a difference to your experience. We look forward to welcoming you back again very soon. Kind Regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 254 评论 8.4/10 位置
  • 339 评论 9.2/10 房间
  • 775 评论 8.9/10 服务
  • 268 评论 8.9/10 设施
  • 226 评论 9.7/10 氛围
  • 162 评论 8.9/10 舒适度
  • 140 评论 8.2/10 游泳池
  • 95 评论 9.5/10 运动休闲

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