费尔蒙马拉喀什皇家棕榈酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 990 评论

费尔蒙马拉喀什皇家棕榈酒店 - Image 1
费尔蒙马拉喀什皇家棕榈酒店 - Image 2
费尔蒙马拉喀什皇家棕榈酒店 - Image 3
费尔蒙马拉喀什皇家棕榈酒店 - Image 4
Km 12 Route D Amizmiz, BP2470 马拉喀什, 摩洛哥

描述

酒店其他优惠

  • 这里的高尔夫球场和阿特拉斯山脉的美景一览无遗

  • 酒店适合家庭入住，设有 500 平方米的儿童俱乐部（免费）

  • 5 岁以下的儿童可在餐厅免费用餐。

  • 6 至 12 岁儿童用餐享 5 折优惠，不适用于客房内餐饮菜单。

  • 一个 18 洞高尔夫球场，由美国著名建筑师 Cabell B. Robinson 设计。

我们的客房

酒店位置

费尔蒙马拉喀什皇家棕榈酒店

Km 12 Route D Amizmiz
BP2470 马拉喀什
摩洛哥

GPS:31.51333, -8.0518

电话
传真 +212 5244-87875

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  990 评论

TripAdvisor 评级  4.5/5  1,931 评论

卓越奖 2024

Very disappointed by the low level of care

Tripadvisor 评级 2.0/5

DayTrip53171689975 家庭住宿 - 经 TripAdvisor 认证的评论

Not our first time here, actually the third in 5 years. As a diamond Accor member, as someone who booked directly with the hotel (and overpaid vs online platforms) , as someone who booked long time in advance, I Wrote the hotel with 2 simple requests: - the first building, to avoid long walks by night in the cold Marrakech weather - the highest floor with my room category (atlas view suite) None of them were met. So it’s just useless to try to get the hotel to listen to your préférences or ask them way in advance or book directly with them or be a loyal returning customer, it won’t change anything to the way you’re treated We’re supposed to spend the whole week now here, and the stay already started really bad… Let’s see if by any chance this can get better…

Spectacular in amazing Marrakech

Tripadvisor 评级 5.0/5

Scipiotrout 家庭住宿 - 经 TripAdvisor 认证的评论

This is a spectacular resort. The villa we had was incredible. The service from every person was 100💯. The food was incredible everywhere we ate. The oriental restaurant music and dancing was so fun! The facilities are amazing: Tennis , golf, spa, gym and on and on. The landscaping is like a private garden. Yesterday there were candles lit all over the resort and pathways. Magical. The resort is well located , about 25-30 mins to the Medina. I’ll be back.

Top hotel

Tripadvisor 评级 5.0/5

321rodd Couples - 经 TripAdvisor 认证的评论

The hotel, its staff and its golf course are really good. We had a garden suite which was excellent and the room servicing was almost too good. Staff seemed to be checking if we wanted anything almost hourly !! The bathrooms are enormous and the bed mega comfortable. Endless N'espresso coffee pods and bottles of water. All by charming staff. The lighting system in our suite is so complicated. We didn't really understand it after 12 days 😂 We stayed half board and the breakfasts were wonderful but the sparrows and flies on the open food were a worry. We both had upset tummies early on. The blurb told us we had three restaurants to choose from but in fact there are only two. A very good Italian one that serves Moroccan/ Lebanese. Both were very rich food so on reflection we would have done better to go B & B and popped into town for dinners. The golf course is really well maintained and suitable for me off 9 and Susie off 25. They try to insist you have a caddy every round, even if you are in a buggy. You can refuse however at £18 a round so what. During our stay my wife had a bad fall that required stitches in her head. The hotel were wonderful. They arranged for a doctor to visit immediately who drive us to the local medical centre for scans and tests and the stitches. He then visited us in our room on three further occasions. Very impressive. Minor gripes. Hardly any English TV, No book of what to see and do. You have to ask the concierge everything. We had a his/hers massage. Without asking they added 10% service and then lefta space for 'tips' A pet dislike of mine. All in all a great hotel.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback about your recent stay. We are delighted to hear that you enjoyed the comfort of your suite, the attentive service from our team, and the experience at the golf course. Your kind words about the staff’s dedication and the facilities mean a lot to us, and we’re especially glad to hear that you appreciated the assistance provided during your wife’s unfortunate accident. We hope that she has fully recovered now. We value your constructive feedback. They have been noted and will be shared with the relevant departments for improvement. It was a pleasure hosting you, and we hope to welcome you back in the future for an even more seamless experience. Best regards,

Fabulous

Tripadvisor 评级 5.0/5

Sunju93 经 TripAdvisor 认证的评论

Lovely evening at fairmont abdelaziz was fantastic. Looked after us exceptionally. Dinner was brilliant and service was great. Good music too would highly recommend. Must try the lamb tagine. Will visit everytime when in Marrakech. Brilliant

Dear Valued Guest, Thank you for sharing such fabulous feedback about your evening. We are delighted to hear that Abdelaziz provided exceptional care, ensuring your experience was truly memorable. We’re thrilled you enjoyed the dinner, the service, and the music. Your recommendation of the lamb tagine is much appreciated—it’s indeed a favorite! We can’t wait to welcome you back on your next visit to Marrakech for another brilliant experience. Warm regards,

Room service

Tripadvisor 评级 5.0/5

Helen X 经 TripAdvisor 认证的评论

The room service was exceptional, with Jabouri Samir, and Hin doing an outstanding job. They prepared the table with precision and elegance, ensuring everything was perfectly arranged. Their professionalism and attention to detail made the experience truly memorable. Their warm and friendly demeanor added a personal touch that elevated the overall dining experience. Thank you for such excellent service!

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that your room service experience was exceptional and that Jabouri, Samir, and Hind made such a positive impact on your stay. Their dedication to providing outstanding service and attention to detail is truly appreciated, and your kind words will be passed along to them. We are so glad to know that their professionalism and warm hospitality made your experience even more memorable. We look forward to welcoming you back to the Fairmont Royal Palm Marrakech for another unforgettable stay. Kind regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 260 评论 8.9/10 位置
  • 339 评论 9/10 房间
  • 792 评论 9/10 服务
  • 245 评论 8.9/10 设施
  • 192 评论 9.7/10 氛围
  • 152 评论 8.5/10 舒适度
  • 92 评论 7.5/10 清洁度
  • 77 评论 9.5/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。