费尔蒙马拉喀什皇家棕榈酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 956 评论

费尔蒙马拉喀什皇家棕榈酒店 - Image 1
费尔蒙马拉喀什皇家棕榈酒店 - Image 2
费尔蒙马拉喀什皇家棕榈酒店 - Image 3
费尔蒙马拉喀什皇家棕榈酒店 - Image 4
Km 12 Route D Amizmiz, BP2470 马拉喀什, 摩洛哥

描述

酒店其他优惠

  • 这里的高尔夫球场和阿特拉斯山脉的美景一览无遗

  • 酒店适合家庭入住，设有 500 平方米的儿童俱乐部（免费）

  • 5 岁以下的儿童可在餐厅免费用餐。

  • 6 至 12 岁儿童用餐享 5 折优惠，不适用于客房内餐饮菜单。

  • 一个 18 洞高尔夫球场，由美国著名建筑师 Cabell B. Robinson 设计。

我们的客房

酒店位置

费尔蒙马拉喀什皇家棕榈酒店

Km 12 Route D Amizmiz
BP2470 马拉喀什
摩洛哥

GPS:31.51333, -8.0518

电话
传真 +212 5244-87875

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  956 评论

TripAdvisor 评级  4.5/5  1,914 评论

卓越奖 2024

Small annoyances

Tripadvisor 评级 3.0/5

RobertSmith2014 经 TripAdvisor 认证的评论

Overall a good stay, with highlights being the setting, pools and room. The trip was a 3* not 5* review though due to small annoyances that can easily be rectified. Firstly, the incessant buzzing of golf buggies up and down the paths, which are entirely disproportionate to need. We seemed to have to jump onto the grass to avoid yet another buggy multiple times for a simple one minute walk to reception. Secondly, the mattresses seem very old and soft. Thirdly, and most annoyingly, the restaurants provide free carafe's and glasses of tap water at breakfast, but at dinner refuse to give any water other than entirely unsustainable and ridiculously expensive bottled water, most of which is imported from a different continent. This is an absurd throwback to hotels from 25 years ago and desperately poor practice. Please reconsider this policy here, and if it is in operation in other hotels, across the board.

Breakfast service

Tripadvisor 评级 5.0/5

Maps45084755526 经 TripAdvisor 认证的评论

Ahmed & Laila as part of the breakfast team have been so helpful during our stay. Both are always attentive to our needs and would always greet us with a warm welcome. They are both a huge credit to the team and deserve all the success that comes their way.

Dear Valued Guest, Thank you for sharing your experience. We’re delighted to hear that Ahmed and Laila made such a positive impression during your stay. Your compliments will be shared with them, and we’re certain they’ll be thrilled to know they contributed to making your experience memorable. We look forward to welcoming you back for more delightful mornings with us! Kind Regards,

Zak the star!!!

Tripadvisor 评级 5.0/5

Jan O 经 TripAdvisor 认证的评论

Zak from the pool has been brilliant and constantly goes above and beyond to ensure we are well looked after and have everything we need. During our trip he has always made us feel welcome and nothing ever seemed too much for him!! Zak is a great asset to the Fairmont Royal Palm hotel! Thanks for everything Zak!!

Dear Valued guest, Thank you for your kind words about your experience at the pool. We’re thrilled to hear how Zakaria’s dedication and attentiveness made such a positive impact on your stay! We look forward to welcoming you back to the Fairmont Royal Palm Marrakech for another memorable stay! Kind regards,

Relaxing family holiday!

Tripadvisor 评级 5.0/5

Mrs P 经 TripAdvisor 认证的评论

The staff at Fairmont went above and beyond, making us feel truly welcomed and attended to in every way. A special thanks to Zakaria, whose warm hospitality and genuine kindness added a memorable personal touch to our stay. He was always ready to assist, offering valuable insights about the property and the local area and ensuring we had everything we needed for an unforgettable experience. Zakaria’s attention to detail and dedication to guest satisfaction truly elevated our stay, making our family feel like valued guests.

Dear valued guest, Thank you very much for sharing your delightful experience. We’re thrilled to hear that our team, especially Zakaria, helped make your stay memorable. His dedication to ensuring each guest feels valued is something we deeply appreciate, and it’s wonderful to know that he contributed to making your family’s experience truly exceptional. We look forward to welcoming you back for more unforgettable memories. Warm regards,

Wonderful hotel

Tripadvisor 评级 5.0/5

Nicola C 经 TripAdvisor 认证的评论

Wonderful time! Completely blew my expectations. Amazing rooms and facilities. The pool was incredible for the family. And the service especially, Zakaria did everything to help us and ensure a fantastic time by the pool. A must visit if you are in Marrakesh and want to relax by the pool looking at the stunning Atlas Mountains. We will be back!

Dear Valued Guest, Thank you for sharing your wonderful experience with us! We're thrilled to hear that your time at the Fairmont Royal Palm Marrakech exceeded your expectations. It's fantastic that you enjoyed our rooms and facilities, as well as the pool. We're especially grateful for your kind words about Zakaria. Our team is dedicated to providing exceptional service, and it's rewarding to know that Zakaria contributed to your enjoyable stay. We look forward to welcoming you back for another relaxing visit. Kind Regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 251 评论 8.9/10 位置
  • 342 评论 8.9/10 房间
  • 776 评论 9/10 服务
  • 232 评论 8.8/10 设施
  • 184 评论 9.7/10 氛围
  • 150 评论 8.5/10 舒适度
  • 134 评论 8.3/10 游泳池
  • 88 评论 7.6/10 清洁度

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