马拉喀什瑞享酒店

客户意见评级 (ALL 评级) 4.5/5 2,092 评论

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Avenue Mohammed Vi Hivernage, 40000 马拉喀什, 摩洛哥

描述

酒店其他优惠

  • 位于马拉喀什市中心的 L'Hivernage 区

  • 现代绿洲设置

  • 3 家餐厅和酒吧

  • 直通马拉喀什会议中心

  • 水疗中心、恒温游泳池、瑜伽室和儿童俱乐部

我们的客房

酒店位置

马拉喀什瑞享酒店

Avenue Mohammed Vi Hivernage
40000 马拉喀什
摩洛哥

GPS:31.6244222, -8.0157307

电话
传真 +212 5243-39110

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,092 评论

TripAdvisor 评级  4.5/5  4,603 评论

卓越奖 2024

Perfect luxury retreat

Tripadvisor 评级 5.0/5

Emily2627 Couples - 经 TripAdvisor 认证的评论

This hotel is beautiful. The decor and setting feels luxurious and modern with a nod to Moroccan culture. There was plenty of choice for food and drink and different spaces from the more lively, heated pool by the pool bar, to a small, quiet, heated adult only pool near the spa. Our spa experience was excellent. Lovely ladies made us feel relaxed and welcome. Look out for Najia who will give you a free foot massage by the pool whilst ensuring you mention her name online. Here you go Najia! All staff seem genuinely friendly and welcoming, without a feel of “angling for tips”. They seem genuinely proud to provide a 5* service. Chocolate hour (every day) provides a display of top quality chocolates to help yourself to and Moroccan tea is constantly available. The food was fabulous and prices are reasonable, comparable with standard London restaurants. If you’re interested in yoga or Pilates, that’s on offer too plus a few boutique shops as part of the complex. We had a superior garden view room on floor 2. It was peaceful and comfortable. There is some road noise generally when you’re outside (the hotel is just off a main road). But it doesn’t really notice with the peace inside or the relaxing music piped into the adults only pool area. Our first trip to a new continent, we felt some trepidation, but everyone we met was so friendly and courteous. There are security and police everywhere in this area and it felt safe. We were looking for a luxury weekend retreat & we found it here. Recommended.

Chère Emily, Merci infiniment d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de lire que vous avez trouvé notre hôtel "parfait" et "luxueux" — des mots qui capturent exactement ce que nous aspirons à offrir à nos invités. Votre appréciation de la beauté de notre établissement nous touche profondément, et nous sommes honorés d'avoir contribué à rendre votre séjour mémorable. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt pour une autre expérience inoubliable. Avec tous nos remerciements et nos salutations distinguées, Anas kasmaoui Guest Relations Manager

Najia is the best!!

Tripadvisor 评级 5.0/5

Ciaociao43 Friends getaway - 经 TripAdvisor 认证的评论

Whilst staying at Mövenpick Marrakech, we enjoyed a wonderful foot massage from Najia who works in the spa ô de rose by cinq monde. She is a fantastic masseuse and provided a very relaxing foot and leg massage when it was most needed! She’s absolutely very professional and works very diligently to make you feel relaxed.

Chère Ciaociao, Nous vous remercions sincèrement pour votre magnifique commentaire ! Nous sommes ravis que vous ayez vécu une expérience aussi agréable au spa Ô de Rose by Cinq Mondes et que Najia ait pu vous offrir un massage des pieds et des jambes relaxant. Najia sera particulièrement touchée par vos éloges et nous sommes heureux de savoir qu'elle a su répondre à vos attentes avec professionnalisme et soin. Elle met toujours un point d'honneur à offrir le meilleur service possible à nos clients. Merci encore pour votre confiance, et nous serions ravis de vous accueillir à nouveau pour un moment de détente bien mérité. Bien à vous, Anas Kasmaoui Guest Relations Manager

Many experiences in one place

Tripadvisor 评级 5.0/5

Dominique H 经 TripAdvisor 认证的评论

Loved our stay at the Movenpick. Nice vibe and pleasant staff with plenty to do on your doorstep. The pool area was perfect with ample luxurious sun beds and parasols and a cooler only a raised arm away. Big shout out to Sami and Othman’s who looked after us so well at breakfast today. The suite the largest I have ever seen with 2 large bedrooms, sizeable lounge., walk in wardrobes and an adult pool right outside. Heaven!!

Dear Dominique, Thank you so much for sharing your fantastic experience! We’re delighted to hear you enjoyed the vibrant atmosphere and the convenience of everything at your doorstep. It’s great to know that the pool area, with its luxurious sun beds and attentive service, added to your relaxation. A special thank you from Sami and Othman for your kind mention; they’ll be thrilled they made your breakfast memorable. And we’re glad you loved your spacious suite with its incredible amenities—sounds like pure heaven indeed! We can’t wait to welcome you back for another unforgettable stay. Warmest regards, Anas Kasmaoui Guest Relations Manager

Great visit to the spa

Tripadvisor 评级 5.0/5

Martin E Solo travel - 经 TripAdvisor 认证的评论

Fatiha ,Doha and Nafi made my visit to the Spa very easy and both are very experienced professionals, from the moment I arrived Doha made me feel welcome on reception and can see she’s cares about customer service and the personal experience. I had a few treatments whilst staying and I went with the North African Deep massage and Fatiha was absolutely amazing and really gave the best massage also she did my pedicure which again was really good and much needed . I also had the Hammam with Nafi and she was excellent and very experienced. All in all a great experience and the facility is really nice and go and relax in . Thank you all

Dear Martin, Thank you so much for sharing your wonderful experience at our spa! We are thrilled to hear that Fatiha, Doha, and Nafi made your visit so enjoyable and memorable. Your kind words about their professionalism and care mean a lot to us. We are glad that you had a chance to experience the North African Deep massage with Fatiha, and that you were pleased with your pedicure and Hammam treatment with Nafi. We strive to create a relaxing and rejuvenating environment, and we are happy to know that you had such a positive experience. We look forward to welcoming you back for another relaxing visit in the future! Warm regards, Anas Kasmaoui Guest Relations Manager

Lovely stay, but a little let down by the finishing touches

Tripadvisor 评级 4.0/5

AnthonyS743 家庭住宿 - 经 TripAdvisor 认证的评论

There was much to like about our stay, but it was slightly let down by slightly annoying things you might not expect from a five star hotel. As it was a special occasion we had a suite, which was lovely and had a great terrace. We were asked where we wanted our daughter’s bed located and went off out for dinner. When we returned later that evening, no bed, so had to wait for that. The next evening we decided to have room service. There was no menu so we called down and was told a menu would be sent straight over. After 90 mins we gave up! That said, we really enjoyed breakfast and also had lunch one day by the pool, which was nice too. The staff were generally very friendly and helpful, albeit did think Concierge needs more than one colleague helping at busy times. On the whole, a nice stay and lovely comfortable room, but just let down a little by the finishing touches.

Dear Anthony, Thank you for taking the time to share your thoughts on your recent stay with us. We’re delighted to hear that you enjoyed many aspects of your experience. We’re also sorry to learn that some finishing details fell short of your expectations. Please rest assured that your feedback is valuable, and we will work to enhance these areas to provide the five-star experience you deserve. We look forward to welcoming you back for an even better stay in the future. Warm regards, Anas Kasmaoui Guest Relations Manager

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其他网络用户评价我们的酒店

  • 816 评论 9.3/10 位置
  • 1,417 评论 7.6/10 房间
  • 4,157 评论 9/10 服务
  • 16 评论 8/10 上网
  • 1,123 评论 9.4/10 早餐
  • 844 评论 9.2/10 氛围
  • 597 评论 6.6/10 清洁度
  • 593 评论 9.6/10 运动休闲

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