客户意见评级 3.9/5 1,933 评论
酒店设有 Bazz'Art 餐厅
Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings
从 办理登记入住手续 - 从 办理退房手续
高级房，配备 1 张双人床和 1 张沙发床，可俯瞰泳池
高级房，配备 2 张单人床和沙发床
来自 100% 认证入住过我们酒店客人的评论发现更多
good location bad service bad front desk staff.
cynelmore Family - 25/02/2020 经 TripAdvisor 认证的评论
not the most polite, full of herself staff you will meet at the front desk! Does not even know what a sewing kit is. Cannot understand English well. Location is wonderful, the breakfast selection is great.
Marrakech Marathon Trip
pierskeenleyside 31/01/2020 经 TripAdvisor 认证的评论
This hotel is the ideal place to stay if running in the Marrakech Marathon - the start/finish area is less than five minutes walk away. I was only staying Friday and Saturday night but was given a late checkout of 2pm so that I could get a shower after running the marathon. Pleanty to eat at the breakfast which was included in my rate.
carolab95 26/01/2020 经 TripAdvisor 认证的评论
Everything was excellent!!! Location, staff, breakfast, installations. The only thing I think should be improved is the beds... very, very hard, so very uncomfortable.. same for the pillows.. also, if there are 2 beds, there should be 2 night tables (1 on each side) or separate the beds, and have 1 in the middle. Everything else was perfect
very bad experience
rs1947 Family - 07/01/2020 经 TripAdvisor 认证的评论
hotel is more like hostel -rooms are outdated - full of dust -broken kettle -reception do not care about guest experience -avoid this hotel despite being located at prime location next to sofitel -breakfast not many hot options -loud music in morning at 7.30am like you are in a Pub!
Average service for a 4 star hotel and for a Novotel hotel
Scenic00445345081 Couples - 14/05/2019 经 TripAdvisor 认证的评论
Here on short few points regarding our stay at Novotel Marrakech: - we booked a superior double bed room with pool side view - we got to the hotel and at checkin we asked about the availability of a room upgrade (as per Gold Membership policy). The man in charge at the reception was barely speaking English and he changed our room to one that was the same but on the other side, with street view and very very noisy - we changed our room next day, and we got one with the pool side view, but the air conditioning was not working properly and the window opened suddenly and won't close anymore. After 2 tries the technical team of the hotel managed to find a workaround to fix the window - Breakfast was open from 7 o'clock, anyway at 8 o'clock you can't find too many meals, only if you asked for. There was no one who checked if any meal was empty to refill this. - Same breakfast meals every day, nothing changed during our stay and average variety of the meals - last day we tried to order room service but it was closed for 2 hours because they were serving only a buffet. - the hotel need for sure some renovations I overall rated this stay with average as I had the worst service ever in a Novotel Hotel and I stayed in some Novotel Hotels until now around the world.
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