马拉喀什 Hivernage 诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.6/5 706 评论

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Rue Haroun Errachid, Quartier de l'hivernage, 40020 马拉喀什, 摩洛哥

马拉喀什 Hivernage 诺富特酒店

酒店令您尽享每一刻

马拉喀什诺富特酒店位于马拉喀什的希弗内吉区的核心地带，周围餐厅、娱乐场和高级俱乐部遍布。我们宽敞舒适的客房和套房配备时尚的装饰、空调和免费无线网络。为了让您放松心情，我们酒店还设有健身中心、酒吧和 Bazz'art 餐厅，在轻松时尚的氛围中供应创意美食。

酒店位于马拉喀什的时尚区，拥有多家餐厅、赌场和俱乐部。马拉喀什希弗内吉诺富特酒店地理位置优越，便于步行游览这座城市中的必看旅游景点。距离库图比亚清真寺、Jemaa el-Fna 广场、巴迪皇宫、萨第安墓和麦地那不到 20 分钟路程。距离马拉喀什梅纳拉机场仅 10 分钟路程。

"下榻马拉喀什希弗内吉诺富特酒店，游览时尚的希弗内吉区和红色之城的历史古迹。我们期待您的光临！"酒店经理 Touria EL BOURRAKADI 女士。

TOURIA EL BOURAKKADI 酒店管理

酒店其他优惠

所有客房均配备迷你吧
漂亮的室外游泳池
免费无线网络
酒店设有 Bazz'Art 餐厅
位于时尚的希弗内吉区中心地带

我们的客房

客房

高级房，配备大床和沙发床，可俯瞰城市

3 个人最多

床上用品 1 x 单人沙发床和 1 x 双人床
景色: 位于城市边
无障碍房间

客房

高级房，配备 1 张双人床和 1 张沙发床，可俯瞰泳池

3 个人最多

床上用品 1 x 单人沙发床和 1 x 双人床
景色: 位于泳池旁边
无障碍房间

客房

豪华房，配备 1 张双人床和 1 张沙发床

3 个人最多

床上用品 2 x 单人床和 1 x 双人床
景色: 位于城市边或者位于泳池旁边
无障碍房间

客房

高级房，配备 2 张单人床和沙发床

3 个人最多

床上用品 1 x 单人沙发床和 2 x 单人床
景色: 位于城市边或者位于泳池旁边
无障碍房间

客房

高级房，配备大床和沙发床，可俯瞰城市

3 个人最多

床上用品 1 x 单人沙发床和 1 x 双人床
景色: 位于城市边
无障碍房间

客房

高级房，配备 1 张双人床和 1 张沙发床，可俯瞰泳池

3 个人最多

床上用品 1 x 单人沙发床和 1 x 双人床
景色: 位于泳池旁边
无障碍房间

客房

豪华房，配备 1 张双人床和 1 张沙发床

3 个人最多

床上用品 2 x 单人床和 1 x 双人床
景色: 位于城市边或者位于泳池旁边
无障碍房间

客房

高级房，配备 2 张单人床和沙发床

3 个人最多

床上用品 1 x 单人沙发床和 2 x 单人床
景色: 位于城市边或者位于泳池旁边
无障碍房间

酒店位置

马拉喀什 Hivernage 诺富特酒店

Rue Haroun Errachid, Quartier de l'hivernage
40020 马拉喀什
摩洛哥

GPS:31.622722, -8.002278

+212 5244-24540

+212 5244-24541

MARRAKECH GARE

火车站

访问: 1.5 km / 0.93 mi 15 min walk / 5 min drive

穿梭巴士

穿梭巴士随时待命

CASINO SAADI

赌场

访问: 200 m / 0.12 mi 3 min walk / 1 min drive

穿梭巴士

穿梭巴士随时待命

CASINO LA MANOUNIA

赌场

访问: 500 m / 0.31 mi 5 min walk / 1 min drive

穿梭巴士

穿梭巴士随时待命

CINEMA LE COLISE

旅游胜地

访问: 1 km / 0.62 mi 15 min walk / 5 min drive

穿梭巴士

穿梭巴士随时待命

LA KOUTOUBIA MOSQUE

历史建筑

访问: 1 km / 0.62 mi 10 min walk / 5 min drive

穿梭巴士

穿梭巴士随时待命

OPERA DE MARRAKECH

歌剧院/交响乐厅/音乐厅

访问: 1 km / 0.62 mi 10 min walk / 5 min drive

穿梭巴士

穿梭巴士随时待命

MADINA SOUK

旅游胜地

访问: 1.5 km / 0.93 mi 10 min walk / 5 min drive

穿梭巴士

穿梭巴士随时待命

LA MENARA

植物园

访问: 1.5 km / 0.93 mi 20 min walk / 5 min drive

穿梭巴士

穿梭巴士随时待命

JARDIN DE MAJORELLE

植物园

访问: 2 km / 1.24 mi 20 min walk / 10 min drive

穿梭巴士

穿梭巴士随时待命

MUSEE DE MARRAKECH

博物馆

访问: 2 km / 1.24 mi 20 min walk / 10 min drive

穿梭巴士

穿梭巴士随时待命

QUARTIER TANNEURS

历史建筑

访问: 2 km / 1.24 mi 20 min walk / 10 min drive

穿梭巴士

穿梭巴士随时待命

GOLF ALMELKIS

运动中心

访问: 5 km / 3.11 mi 10 min drive

穿梭巴士

穿梭巴士随时待命

酒店服务

从14:00 办理登记入住手续 - 从12:00 办理退房手续

酒店内

游泳池
穿梭巴士
餐厅
轮椅可通行
无线网络
空调
早餐
酒吧
客房服务

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

COMPTOIR NOMADE

极为舒适的座椅，将让您的心灵在五大洲上遨游。有极为丰富的，超过 65 种类型的饮品可供您选择，足以填补您旅游日记上的空白。

BAZZ'ART LOUNGE BAR

马拉喀什开始展现活力，BAZZ'ART LOUNGE BAR 将是您共享饮料和小吃的绝佳去处。快来品尝专门为您量身设计的创意鸡尾酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 3.6/5 706 评论

TripAdvisor 评级 3.7/5 2,156 评论

Value for money hotel in a beautiful city

simonhB4230WK 2025-10-24 经 TripAdvisor 认证的评论

Very good!!

DayTrip20770636007 2025-10-22 经 TripAdvisor 认证的评论

Disappointment Disguised as Hospitality

Benjamin O 2025-10-1 经 TripAdvisor 认证的评论

With over 100+ hotel stays this year alone I have never left a negative review, but this stay deserves one. My experience at Novotel Marrakech Hivernage was an extraordinary display of disorganisation, indifference, and false advertising from a hotel that has no business calling itself a resort. When I arrived, I was placed in a room directly above construction work, which made the space impossible to rest in. When I raised the issue, I was moved to a smaller, downgraded room with no balcony, no view, and fewer amenities than the one I had booked. I agreed to this only after being assured that I would be upgraded the following day. The next afternoon, after several hours of waiting, I was informed that an upgrade was ready. It turned out to be identical to the room I had just stayed in, located on a higher floor with broken air conditioning. This led to another move at two in the morning, this time into a single bedroom but with working air conditioning. Every room I stayed in suffered from the same faults. The showers flooded the floor, fittings were worn, and the overall atmosphere felt neglected. The hotel advertises itself as a resort, yet there is nothing about it that distinguishes it from a standard city hotel. There is no spa, no enhanced dining, and no sense of comfort that would make guests want to spend time there. If a property chooses to call itself a resort, it must deliver something that justifies that title. The pre-booked airport transfer I arranged and paid for through the hotel arrived 45 minutes late. Staff could not locate the booking and took an unreasonable amount of time to provide a solution. What made the stay most frustrating was the lack of accountability. There was no apology, no effort to correct the situation, and no gesture of goodwill. Guests book holidays to rest, not to chase down the basics of service. There is a clear difference between a place to sleep and a place to stay. This hotel presents itself as the latter but offers nothing that would make you want to remain inside it. I recognise how demanding hospitality work can be, and this is not a reflection of every staff member. The issue lies with management and oversight. Standards have slipped, and the absence of care shows. Until that changes, I would not recommend wasting your time and money at this hotel, if you are seeking the quality and professionalism normally associated with the Accor name.

Location is good , bad customer service , no air con in room

FK-224 2025-9-25 经 TripAdvisor 认证的评论

As a loyal Gold Member and a paying subscriber of the All Plus Voyageur program, I expected a certain standard of service, but unfortunately, my experience fell shockingly short. Upon arrival late at night, I was greeted by a very rude front desk staff member – an older man with a beard. Although the reception area was empty, I was made to wait more than 25 minutes before being checked in, as the staff member insisted he was “not in check-in mode” at that time. When I requested two room keys, he aggressively questioned me and refused to provide them, making me feel extremely uncomfortable. To make matters worse, when I reached my room, the air conditioning was not working. I immediately reported this to reception, but I was told no room changes were possible until the morning. I suffered through a sleepless night in unbearable heat. The following morning, I again requested a room change, but was again told the hotel was full. As a result, I endured a second consecutive night in a room without functioning air conditioning. It was only on the third night, after visiting reception five separate times and waiting nearly an hour, that I was finally moved to another room a completely unacceptable delay. Adding to the frustration, I was never offered any form of compensation for these two extremely uncomfortable nights. Moreover, the hotel’s practice of issuing room keys that expire each morning requiring guests to return to reception daily just to renew them – is highly inconvenient and unprofessional. In summary, my stay was marred by: Rude and unhelpful front desk staff. Being denied a simple request for a second key. Two nights in a room without working air conditioning. Repeated delays and dismissals in resolving my issues. No compensation offered despite a clear service failure. I expect a prompt and serious response to this complaint. At a minimum, I request compensation for the two nights I spent without air conditioning, along with an acknowledgment that the treatment I received as a Gold Member was far below acceptable standards. I sincerely hope you take immediate corrective action with your staff to ensure no other guest endures such an experience.

Marrakech

Z4hp 2025-9-21 经 TripAdvisor 认证的评论

合作伙伴包含 TripAdvisor

网络用户评价

其他网络用户评价我们的酒店

497 评论 8.8/10 位置
737 评论 4.8/10 房间
1,123 评论 7.6/10 服务
20 评论 5.2/10 上网
375 评论 4.3/10 舒适度
327 评论 6.5/10 早餐
326 评论 4.8/10 清洁度
233 评论 5.3/10 氛围

50 评论 8.6/10 位置
100 评论 3.2/10 房间
123 评论 6.7/10 服务
55 评论 3.9/10 舒适度
49 评论 6.8/10 早餐
43 评论 4.2/10 清洁度
32 评论 3.9/10 食物
27 评论 6.1/10 游泳池

27 评论 8.8/10 位置
55 评论 4.6/10 房间
60 评论 6.2/10 服务
32 评论 6.2/10 早餐
26 评论 4.3/10 舒适度
21 评论 4.2/10 清洁度
15 评论 4.5/10 氛围
14 评论 2.9/10 设施

16 评论 8.9/10 位置
38 评论 3.3/10 房间
56 评论 6.5/10 服务
23 评论 4/10 舒适度
16 评论 6/10 早餐
14 评论 4.1/10 氛围
11 评论 4.4/10 清洁度
10 评论 2.6/10 设施

15 评论 8.9/10 位置
22 评论 4.8/10 房间
34 评论 7.3/10 服务
13 评论 6.5/10 早餐
13 评论 6.2/10 游泳池
11 评论 4.6/10 舒适度
8 评论 2.9/10 设施
7 评论 5/10 食物

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我们位于马拉喀什的所有酒店

价格低至，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。