马拉喀什 Hivernage 诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.8/5 852 评论

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Rue Haroun Errachid, Quartier de l'hivernage, 40020 马拉喀什, 摩洛哥

描述

酒店其他优惠

  • 所有客房均配备迷你吧

  • 漂亮的室外游泳池

  • 免费无线网络

  • 酒店设有 Bazz'Art 餐厅

  • 位于时尚的希弗内吉区中心地带

我们的客房

酒店位置

马拉喀什 Hivernage 诺富特酒店

Rue Haroun Errachid, Quartier de l'hivernage
40020 马拉喀什
摩洛哥

GPS:31.622722, -8.002278

电话
传真 +212 5244-24541

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.8/5  852 评论

TripAdvisor 评级  3.7/5  2,107 评论

Remembered & stunning

Tripadvisor 评级 5.0/5

Boulebda R 商务住宿 - 经 TripAdvisor 认证的评论

⭐⭐⭐⭐⭐ A Perfect Blend of Comfort, Convenience & Moroccan Charm! My stay at Novotel Marrakech was absolutely fantastic—this hotel delivers exceptional value with its prime location, modern amenities, and warm hospitality. Whether you're traveling for business or leisure, it’s an ideal base to explore the magic of Marrakech. 🌴 Tranquil Oasis– Nestled in the Hivernage district, the hotel offers a peaceful retreat just minutes from the bustling Medina. The lush gardens and pool area felt like a hidden paradise! 🛌 Spacious & Stylish Rooms– My room was spotless, contemporary, and surprisingly quiet (a rarity in busy Marrakech!). The comfortable bed, sleek design, and balcony with garden views made it a joy to return to each day. 🍳 Delicious Dining– The breakfast buffet was one of the best I’ve had-fresh pastries, local specialties, and made-to-order omelets. The on-site restaurant also served tasty Moroccan and international dishes with friendly, attentive service. 👏 Attentive Staff– The team here truly cares about guest satisfaction. Special thanks to all for their kindness and helpful recommendations. 🚗 Easy Access– Just a short drive to Jemaa el-Fnaa, Menara Airport, and major attractions. The free shuttle service (or affordable taxis) made exploring effortless. 🏊 Refreshing Pool– The large outdoor pool was perfect for relaxing after a day of sightseeing, with plenty of sun loungers and a laid-back vibe. Novotel Marrakech exceeded my expectations with its balance of affordability and quality. It’s a hidden gem for travelers who want comfort without sacrificing authenticity. I’d return in a heartbeat! Highly recommended for families, couples, and solo travelers alike.

Poor reception, room ok, room for improvement

Tripadvisor 评级 3.0/5

JoV120 家庭住宿 - 经 TripAdvisor 认证的评论

We had a lot of anxiety prior to arrival as despite being a pay up front rate, money was not taken from bank so we had no guarantee of having a room before arrival. We sent multiple e mails to try to ensure booking was in place and got no response, we phoned the hotel several times and when I explained I couldn’t speak French or Arabic they hung up on me. It was important for us as we were travelling with our child to be sure we had somewhere to sleep after flying into the country! Accor UK also attempted to get responses but to no avail. Room was adequate but signs of water damage to bathroom door into bedroom. Only one small cup provided with tea and coffee facilities so we had to take it in turns, we did get some from the staff in the restaurant but these were removed. The cleaning staff were good, room was always fresh and clean on our return and restaurant/bar staff good and helpful. Breakfast- ok but didn’t like to see birds flying in and helping themselves to the food on display. It wasn’t worth getting up for so I only experience it once as preferred the extra time in bed.Bed was really comfy! Room got quite hot in the afternoon but no air con in Feb. Reception was lacking, on arrival our payment was finally taken but we had zero information about the hotel, not told where or when breakfast was. Never a smile or welcome when waiting on the lifts in front of the desk. 2 staff continued to talk and chat whilst I waited to ask a question and no other guests waiting, which is fine but I feel it is always nice when at a reception to at least say ‘I will be with you shortly’ or aknowledge you at least. No information in the room about facilities. It could be a great hotel, location was good, and they have some good staff but others are letting it down. There was no warm, welcoming feel about the place apart from cleaning staff and bar/restaurant staff. Also a lovely big balcony which had good sun in the afternoon but zero furniture to sit out on.

Accor Hotel brand but was disappointed

Tripadvisor 评级 1.0/5

767aamirn 经 TripAdvisor 认证的评论

We booked as it is Accor Hotel brand but was disappointed rooms need renovation dirty room hole in room. while we sleeping heard bang woke up and saw TV cabneit down on floor picture attached so unsafe as we were there with 3 year old child. Breakfast timming 7-11 even going at 7:30 things missing birds on food eating no hygenie avoid wate of a lot of money,

Disappointing Experience – Not a 4-Star Hotel

Tripadvisor 评级 1.0/5

magnusa855 经 TripAdvisor 认证的评论

We booked a room for three people, but the hotel gave us a room for two. All three of us had to share a 160cm double bed because the 120cm sofa was not a sofa bed. The hotel insisted that all guests sleep on this type of sofa and that all rooms have the same setup—this was clearly false. We had to complain multiple times before they finally moved us to a room with a proper setup (a double bed + sofa bed) on the second night—the room we had originally booked and paid for. What was most disappointing: The hotel lied about the room setup, insisting all rooms were the same. The hotel never admitted their mistake or apologized. Instead, they acted like they were doing us a favor by giving us the room we had actually paid for. This issue ruined the first two days of our trip. Beyond this, the hotel itself is not a 4-star experience: Pool area: Okay, but not well-maintained and somewhat dirty. Breakfast: Decent selection, but understaffed—cutlery and food often ran out. Birds were eating directly from the bread several times. Location: One of the few positives—great, only a 15-minute walk to the old city or 10 minutes to a modern mall. Final Verdict Even without our room issue, this hotel does not feel like a 4-star. It might have been years ago, but poor maintenance and service have brought it down to a 3-star level. You're paying for 4-star quality but receiving much less. I do not recommend this hotel.

Hotel experience is ok, could have been better

Tripadvisor 评级 3.0/5

abdulqK8738TT 经 TripAdvisor 认证的评论

The location is very good, however no shops nearby. All nearby restaurants are very high end and expensive. Staff good , don’t have good English command. First two days temp was 26 . No air conditioning at least in Feb. Breakfast ok, toaster was broken. Room descent size, house cleaning service is good. Separate toilet very small, no locks, not suitable for overweight people. Shower room has a fenestrated door, without lock , no privacy . Not suitable if you are with family . Would not recommend if you are travelling with a family

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其他网络用户评价我们的酒店

  • 460 评论 8.8/10 位置
  • 698 评论 5.4/10 房间
  • 989 评论 7.7/10 服务
  • 20 评论 6.1/10 上网
  • 367 评论 5.1/10 舒适度
  • 313 评论 6.5/10 早餐
  • 295 评论 6.7/10 清洁度
  • 209 评论 5.4/10 氛围

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