马拉喀什 Hivernage 诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 859 评论

马拉喀什 Hivernage 诺富特酒店 - Image 1
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描述

酒店其他优惠

  • 每间客房都提供迷你酒吧

  • 漂亮的室外游泳池

  • 免费无线网络

  • 酒店设有 Bazz'Art 餐厅

  • 位于时尚的希弗内吉区中心地带

我们的客房

酒店位置

马拉喀什 Hivernage 诺富特酒店

Rue Haroun Errachid, Quartier de l'hivernage
40020 马拉喀什
摩洛哥

GPS:31.622722, -8.002278

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  859 评论

TripAdvisor 评级  3.5/5  2,088 评论

Good hotel but much improvement needed!

Tripadvisor 评级 3.0/5

Pauly1975 经 TripAdvisor 认证的评论

I have stayed here once before, about fifteen years ago and I chose this hotel based on that experience, which was excellent. I would stay here again, however this hotel simply isn't as good as it used to be. Firstly, it was really hot when we arrived and when we went to the room, we found that the air conditioning wasn't working. We went down to reception to ask about this and were told that it had been turned off throughout the hotel. This resulted in us having to sleep with the balcony door and window open all night and as we were facing onto the street outside, there was the constant noise of music, shouting and loud vehicles. The temperature may well be cool for the locals in November but it was hot for us. It was even far too hot for my wife and she's from Bangkok! The room itself was very comfortable and all the staff were friendly in this hotel, speaking a variety of Languages including English, French and Arabic. When I stayed here before we had pay per view movies and loads of other English language options on the TV, however these days there is just a generic selection of Arabic and French TV, with just CNN in English. Not that I really want to watch TV whilst visiting Marrakesh, however it would have been nice to have the option of a movie or some TV when we once had an early night. The pool area is great, however due to it's position appears to be constantly in the shade and so the pool is freezing cold. I don't know what it's like in summer but in November it's certainly too cold for someone to get in and for it to be remotely pleasant. The staff, as I say, are amazing - welcoming and friendly, with the breakfast staff being especially so! The breakfast was great and is buffet style with lots of options for all tastes, however as is to be expected it has a heavy Moroccan/French theme. So yes, I would stay at this hotel again due to it's location, which is easy walking distance to the Medina and Jardin Majorelle for example, however much improvement is needed. For a major hotel group who have a hotel in a hot country, I would expect air conditioning to be 'on demand' and don't expect to be told for my £120 per night that it's simply not available during hot weather, presumably to save money.

Worst Hotel I ever Stayed

Tripadvisor 评级 1.0/5

ahkheng 商务住宿 - 经 TripAdvisor 认证的评论

Reception service is terrible, slow, don’t understand English, errors in my invoice still not sorted by 2 duty mangers and key card don’t work after 2 days. Bed is bad condition, room noisy, and gym is non existent.

Disappointing hotel

Tripadvisor 评级 2.0/5

meichee96 经 TripAdvisor 认证的评论

Nice hotel, friendly staffs not bad location. We were given one of the 'premier ' room apparently. Unfortunately the stupid rule of switching off the aircon in the winter is totally unbelievable! I had sleepless nights, temperatures of 35 degrees during the day, sun shining straight into the room all day long and about 25 at night with not a breath of air! Our room faces a very busy roundabout so terribly noisy if you open the door or window. As for breakfast, can't really recommend it. Only good thing about the hotel was the lovely staffs

Perfect Stay

Tripadvisor 评级 4.0/5

Samy145 经 TripAdvisor 认证的评论

I recently stayed at Novotel in Marrakech for a business trip, and while the hotel is on the older side, it still offers a very comfortable and practical experience. The rooms and facilities are clean and well-maintained, though they show some signs of age. However, the staff's dedication and friendliness more than make up for this. They were incredibly helpful, ensuring all my needs were met—from arranging local transport to assisting with any questions I had about the area. The location is excellent for exploring the city, and the on-site amenities, though a bit dated, were fully functional.

Terrible Novotel

Tripadvisor 评级 1.0/5

hamad1111222333 商务住宿 - 经 TripAdvisor 认证的评论

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

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其他网络用户评价我们的酒店

  • 408 评论 8.5/10 位置
  • 610 评论 5.1/10 房间
  • 832 评论 7.5/10 服务
  • 15 评论 7.1/10 上网
  • 319 评论 4.6/10 舒适度
  • 283 评论 7.3/10 早餐
  • 241 评论 5.3/10 清洁度
  • 184 评论 4.7/10 氛围

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