宜必思穆萨菲尔马拉喀什中心火车站酒店 3 星

客户意见评级 3.8/5 2,486 评论

安心悦界(ALLSAFE)认可酒店

预订此酒店
1

保证最优惠房价

怎么运行的?
+ 15 服务

酒店其他优惠

  • 游泳池

  • 步行不到 5 分钟即可到达车站

  • 免费无线网络

  • 地处市中心

  • 10 分钟即可到达加马艾夫纳广场及其他旅游胜地

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

宜必思穆萨菲尔马拉喀什中心火车站酒店

AV HASSAN II
PLACE DE LA GARE
40000 马拉喀什
摩洛哥

电话: +212524435929

传真: (+212)524/435936

从 12h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    MARRAKECH MENARA 达到 5公里 / 3.11 英里

  • 乘火车

    ONCF MARRAKECH 达到 0.1公里 / 0.06 英里

GPS :31.62975, -8.018305

酒店服务

IBIS KITCHEN 非合约照片

Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 游泳池
  • 停车
  • 餐厅
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐
酒店服务和设施
  • 酒店信息
    • 109 间客房
    • 0 间残疾人士客房
    • 0 间家庭客房
    • 0 间相通客房
    • 0 间禁烟客房
    • 3 多个楼层
  • 酒店使用的语言
    • 英语
    • 法语
    • 阿拉伯语
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 高速无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 入住/退房设施
    • 延迟退房
  • 提供办公桌设施
    • 擦鞋机
  • 熨斗
    • 接待处提供熨斗
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • Parking
    • 酒店内
    • 16 多个停车位
    • 私人
    • 停车场全天候开放
护理
  • Swimming Pool
    • 外部
    • 酒店内

我们的客房

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay


宜必思穆萨菲尔马拉喀什中心火车站酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 3.8/5

2,486 评论

TripAdvisor 评级 3.5/5

1,358 评论

The worst ibis

Tripadvisor 评级 1.0/5

fardimcoan Couples - 24/01/2020 经 TripAdvisor 认证的评论

Is this a hotel? Too old fashion. Do you call that a lift? It takes an eternity to do 0-3. And it's impossible for 2 person to use it with 4 suitcases. The rooms are too small and are badly painted. The washroom is pityful. I've been to more than 10 ibis in different countries and let me tell you that this one can't be described as hotel. It should be categorized as pensionat. Thank you

Dear Sir, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Best Regards

Broken bed

Tripadvisor 评级 3.0/5

montyellen Couples - 11/01/2020 经 TripAdvisor 认证的评论

Maybe it was because it was booked on a Black Friday deal but it was a poky room at the end of the corridor. Stayed in Ibis Gare in Marrakech many times and usually get better than this! One of the single bed mattresses collapsed at the bottom meaning sitting at that end was impossible as it dropped down! As it was late at night when we checked in we let it go as once in bed and horizontal it was ok. The receptionist was very apologetic. Still a great location for onward connections and good cafes and shops nearby. Forgot to bring toothpaste shop across the road open at 11.30 pm!!

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Not an Ibis standard

Tripadvisor 评级 1.0/5

fabianalondres Couples - 04/01/2020 经 TripAdvisor 认证的评论

Accor should improve this hotel to the Ibis standard. The building needs to be redecorated urgently, the bedroom had one part of the shower screen broken/removed! The mattress is very good! We paid extra to have a breakfast but there is no control at all, everyone could have a breakfast without paying! The breakfast was very poor managed, no enough cups, cutlery, food and drinks. There is not enough staff to top up the breakfast items.

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Average stay

Tripadvisor 评级 3.0/5

Hellal_choudhury Friends getaway - 03/01/2020 经 TripAdvisor 认证的评论

The rooms very adequate but it was very noisy outside and between rooms. The staff were very friendly and welcoming. The reception decoration was very poor and need some refurbishment. The breakfast items was very limited.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in ibis Marrakech Center, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.

Avoid it... very bad... hotel rooms very dirty.. bad service..

Tripadvisor 评级 1.0/5

993ruig Family - 13/10/2019 经 TripAdvisor 认证的评论

Since arriving everything was terrible.. Staff not attentive at all.. Accor status not recognised.. Rooms very dirty.. Trying to overcharge at check-out.. Avoid it.. when we book an Ibis we expect a simple but clean room .. not here.. if you can avoid it..

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards

It Was Great

Tripadvisor 评级 5.0/5

gostepahead Solo travel - 14/08/2019 经 TripAdvisor 认证的评论

It was Great Staying At this Beautiful Location , Friendly Stuff , Clean & Comfortable Bed , Good Reputation , Nice Breakfast , I Use to Stay at this Hotel everytime i come To Marrakech , Because of its location and because The Price also , I 100 % Recommend This Hotel To Everyone .

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

Amazing

Tripadvisor 评级 5.0/5

814joannej Couples - 12/06/2019 经 TripAdvisor 认证的评论

This hotel was absolutely perfect. Location is excellent right next to train station however you use the bus to get to the main town. Staff are incredible, they couldn't do enough for us! Upon arrival we paid extra for a suite room as the other rooms weren't very nice. The pool is lovely too.

Dear 814joannej, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

Comfortable hotel with swimming pool and ibis standards, but outside old city and some small lacks of service

Tripadvisor 评级 3.0/5

pevanel Solo travel - 12/05/2019 经 TripAdvisor 认证的评论

Comfortable hotel, Ibis brand, but with some imperfections. Irregular quality of breakfast, rooms not 100% cleaned, no bottle of water in room upon arrival, outside of old city center, but good wifi, nice garden en terrace with garden

Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at ibis hotels we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards

A very helpful staff, the best location, a value for money

Tripadvisor 评级 5.0/5

Explorer66815419290 Solo travel - 22/04/2019 经 TripAdvisor 认证的评论

It was my first visit to Morocco and Marrakech, because i appreciate an assistance of hotel's staff and the best location; it is very easy to reach any "must have" historical place. You can enjoy a good ibis standart breakfast buffet with some local dishes also; after long walking you can enjoy a nice swimming pool in the garden, as well restaurant or bar (24/7) Highly recommended!

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

Ibis Marrakech Centre Gare

Tripadvisor 评级 2.0/5

yolie5910 Solo travel - 02/04/2019 经 TripAdvisor 认证的评论

Great location but not a pleasant experience for me. My room was not cleaned my 2nd day there. Returned to room at 8 pm to find it the way I left it that morning. Yassin, at the front desk insinuated that maybe I had left a sign outside the door not to clean the room. Not the case at all. I requested to be moved to another room, and his solution was to offer clean towels, which was not acceptable. He insisted there was no availability at all in entire hotel. After insisting on a move, I was offered room 121, which is a complete dump. Room not renovated, soiled carpet, etc. I refused to accept the room, and when I told him that I was going to report this incident, he suddenly found me an upgraded room, similar to the one I had. This experience was totally unavoidable. If a hotel fails in its responsibility to its customer, it is incumbent upon them to make it right. You do not make it right by 1) lying and 2) offering a substandard room as an option. Enough of a bad experience to make me not want to stay at that location again.

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards

Fully met our requirement

Tripadvisor 评级 5.0/5

Dreamer63743489179 Couples - 01/03/2019 经 TripAdvisor 认证的评论

The hotel is conveniently situated next to the rail station, yet with the quiet rooms we'd asked for. Staff were particularly helpful, and we were delighted to meet Nadine, who is being trained in management through her job with the Ibis.

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Marrakech Center Gare hotel and are delighted to read that we were able to match your holiday expectations. Best Regards

The worst stay at Ibis ever!

Tripadvisor 评级 2.0/5

faktor82 Friends getaway - 10/01/2019 经 TripAdvisor 认证的评论

We booked two double rooms. Our friend had a very nice room (we found it out after we saw ours), renovated and we got probably the worst room I ever got at a hotel. Almost everything was broken, there was too much dust everywhere, probably a room waiting for the renovation but they just gave it to us. I am a member of AccorrHotels programme with a higher status and definitely I didn't expect to be accommodated in something like that. We asked the staff to exchange the room and also why our friend got a new one and we this terribly dirty room. The person at the reception told us that we ordered a different configuration of beds and if we agree with a different configuration. They gave us a new room and the configuration of the beds was exactly the same we had in the old one. I really don't understand this behaviour. On top of that, we came to breakfast at 9 am. There was literally nothing, no tableware, no glasses, no cutlery, just people eating some croissatns they were able to find on the empty tables. After 30 minutes nothing changed. Just the staff asked us the room number. People were just desperately looking around the place if there is anything to eat. I've never experienced something like that!

Dear Faktor82, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Everything was good except the first night

Tripadvisor 评级 3.0/5

Rachid E Solo travel - 07/08/2018 经 TripAdvisor 认证的评论

I arrived to the hotel the 3rd of August around 01:45 AM. The guy on the lobby didn't take my reservation into account, so he give me the worst room ever .. not what i book on the Accor Hotels application. In the morning, i asked the reception to change the room or I'll be obliged to leave the hotel and look for another one ... but the reception agent was so kind and helpful, and she told me that she will change my room in the afternoon. Then i was satisfied about my reservation and my two days at Ibis Marrakech. At the checkout the agent was also so kind (another one) on saturday morning and he offer me the breakfast.

Dear Mr. Rachid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Breakfast Room, Saturday December 24, 9am, what a mess.

Tripadvisor 评级 3.0/5

Heinz J Solo travel - 28/12/2017 经 TripAdvisor 认证的评论

Upon arriving lots of vacated tables but used dishes not removed, therefore no clean cups, cereal bowls, forkes, knifes, spoons available, buffet partially not refilled (fruit salad). Table surfaces generally not wiped clean after removal of the trays. No supervision at this place? Rooms, carpets badly stained.

Dear HEINZ J, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A relaxing Holiday in Marrakech

Tripadvisor 评级 4.0/5

Flavio B Couples - 01/11/2017 经 TripAdvisor 认证的评论

I've been in Marrakech with my wife for the first time and we spent our time in this hotel very satisfying. The room was clean and well-ordered but a little bit small. Staff was very helpful and kind about every sort of our needs. Generally, it's a good solution between cost & quality if you prefer to stay away from the center (it's very simple to get to jemaa el fna square with a chipest taxi)

Dear Flavio B? We very much appreciate your comments regarding your stay at the ibis Marrakech Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In desperate need of TLC

Tripadvisor 评级 1.0/5

amineb444 Friends getaway - 31/05/2017 经 TripAdvisor 认证的评论

Flies and mosquitoes all over the room, water dripping out from the shower head, shower drain barely gets rid of the water, torn out towels... I wouldn't recommend it to anyone..... overall experience: Very poor

Dear Amine, Thank you for taking the time to share your thoughts about your stay at Ibis centre gare Marrakech. It is with immense pleasure that we receive your compliments. Our teams work day after day to offer you a wonderful stay, so your satisfaction is the best reward for us. Ibis Hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Please be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to have the opportunity to offer you an exceptional service during your next stay. Best regards, Jalila BENTAHAR General manager.

Not goog at all one side is traffic nois and another side is train nois ...and room is to small ..and no channel on tele

Tripadvisor 评级 2.0/5

Iftikhar A Friends getaway - 13/03/2017 经 TripAdvisor 认证的评论

And different smell in room no air condition room is too hot ..and no iron in room all together is not good for holidays ..in holidays need with out noisy place ..and the double room is moor smaller than single and thay charge too much for nothing

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR

stay away!!!!

Tripadvisor 评级 1.0/5

Shiv S Family - 01/01/2017 经 TripAdvisor 认证的评论

The worst IBIS hotel ever!!!! Bad rooms, bugs and insects, smelly, unclean, water clogging, extremely small, bad and unhygienic breakfast, plates and cutlery unclean at breakfast. Location is the only plus, else this is a big NO NO

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR

Great location

Tripadvisor 评级 4.0/5

Maria Ines I Couples - 05/12/2016 经 TripAdvisor 认证的评论

The Hotel is very well situated, 10 minutes from the airport and 1 minute to the train station. That was the reason we decided one day to escape to Casablanca! The hotel itself is standard and it needs an urgent refurbrish, but the bed was amazing and the shower was just perfect. I strongly recommend this place since it is a good relationship price-service.

Budget hotel but below budget service

Tripadvisor 评级 2.0/5

C B Solo travel - 11/10/2016 经 TripAdvisor 认证的评论

You choose IBIS for the price but the hotel should provide the basics. Room was as expected but internet did not work. Changed room and all ok. Internet speed is good and probably the best part of the stay. Bathroom light flickered on and off and the plug in the basis was broken so was difficult to drain water. Bar was efficient so no problems there but Breakfast was pretty awful No orange juice and what juice there was soon ran out and too ages to re-fill. There seemed to be lots of staff but not many doing much. I had to ask for cheese to be replenished after it was empty for a long time. Bread was crunchy as had been left out too long and even though the price of breakfast is cheap I would estimate cost of ingredients was about 1 Euro. You don't expect too much for $65 but at that price the basics should be right and was not

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 马拉喀什 的所有酒店