Sofitel Marrakech Palais Imperial & Spa 5 星

客户意见评级 (ALL 评级) 4.5/5 2,339 评论

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Sofitel Marrakech Palais Imperial & Spa - Image 2
Sofitel Marrakech Palais Imperial & Spa - Image 3
Sofitel Marrakech Palais Imperial & Spa - Image 4

描述

酒店其他优惠

  • 客房和套房,可欣赏阿特拉斯山脉、泳池或花园美景

  • 酒店住客可免费使用 So 休闲区,周末和特殊活动期间除外

  • 室外区域:泳池周围环绕着花园、传统庭院和床,还配有泳池管家

  • 设有儿童套房和儿童泳池,为 4 至 12 岁的儿童提供快乐体验。

  • 距离机场 15 分钟路程,距离加马艾夫纳和新城 10 分钟路程

我们的客房

酒店位置

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 马拉喀什
摩洛哥

GPS:31.62175, -8.002805

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,339 评论

TripAdvisor 评级  4.4/5  9,843 评论

Good

Tripadvisor 评级 5.0/5

Kirk D 经 TripAdvisor 认证的评论

Nouhaila was fantastic. Very attentive and made my experience in Marrakech that much better and especially at the palais darkoum.

Wonderful stay – outstanding service, spa & dining

Tripadvisor 评级 5.0/5

Nisha R 经 TripAdvisor 认证的评论

Wonderful stay – outstanding service, spa & dining We had a truly wonderful stay at Sofitel Marrakech. From start to finish, everything exceeded our expectations. The spa was absolutely amazing. We had incredible treatments by Shauna and Ilham, and our hammam treatment with Asma was exceptional – relaxing, professional, and truly memorable. My husband and I also had fantastic evenings at L’Orangerie. Every night there was live entertainment with a brilliant dancers and an incredibly talented singer who performs in multiple languages. The atmosphere each evening was vibrant and elegant. The staff at L’Orangerie are outstanding – the waiters are professional, attentive, and genuinely top-quality. A special mention to Nadia, the hostess, who does an amazing job maintaining such a high standard of service and ensuring guests feel truly looked after. We stayed on a half-board basis, and the food was of Michelin-level quality. Every evening was something we genuinely looked forward to, both for the cuisine and the experience. A perfect stay – we would absolutely return and highly recommend Sofitel Marrakech.

Orangerie

Tripadvisor 评级 5.0/5

Stay45711975574 经 TripAdvisor 认证的评论

L'endroit est absolument merveilleux Thank u so much Nadia and imane for the service ❤️❤️❤️ We will be back soon my friend and I enjoyed it

Ok hotel - but with major flaws

Tripadvisor 评级 2.0/5

Andy R 经 TripAdvisor 认证的评论

Rooms required a long walk from the lobby and had major issues with club music that played till after 11 pm every night. Very poor dinner / drinks options during the winter and nothing for older kids to do.

Becareful and think twice if you want to make any reservations in this hotel, there are a lot of nice hotel in Marrakech

Tripadvisor 评级 1.0/5

Jay I 经 TripAdvisor 认证的评论

I am a Platinum Accor membership and as Platinum member entitle guarantee room availability up to 2 days before I check in… And I booked 2 rooms for 2 nights of this hotel few months ago (if Im not mistaken around 3-4 months ago)… and with the conditions PAYMENT AT THE HOTEL (my reservations is PRJDBNTS)… This morning 24 dec 2025, the hotel called me when I was sleep, 8:45 am, and I couldnt received the called and at around 10 am the hotel suddenly cancelled my reservations on 26 dec 2025, which is 2 days later, without any notice or warning… luckily I took a look at my Accor apps bec I just wanna check my point rewards with my stay week before… and I was shocked when I saw this hotel cancelled my reservations without any prior notice… and my reservations is for 2 days later, 26 dec 2025 and this morning is 24 dec 2025 they cancelled it… smh 🙂‍↔️🙂‍↔️🙂‍↔️ I email the hotel and the respons not meet any of the term and conditions of my Accor PLATINUM Membership… the hotel replied me said that this morning alrdy called me 3 times and no respons from me… Me and my family just flew 16 hours to Lisbon and the hotel called me at 8:45 am and suddenly 10 am cancelled my reservations and the hotel said that alrdy sent email to me but I never received any email or any messages or any WhatsApps or any notice from this hotel… and I checked in my Accor apps that the price of this hotel increase around almost 3 times… it seems this hotel look for excuses and want me to pay more money if I still wanna stay there… the hotel replied to me with excuses that they cannot charged my credit card… the hotel forgot that I booked the hotel with the conditions PAYMENT AY THE HOTEL and with my credit card number as guarantee and with my PLATINUM MEMBERSHIP… I didnt wanna argue with this kind of people because me and family come here not to arguing but we come here for a nice and peace holidays… there are a lot of nice hotel in Marrakech… So guys… becareful and think twice if u guys want to stay at Sofitel Marrakech… And… what for I join Accor membership until I got Platinum…??? 🤷‍♂️🤷‍♂️🤷‍♂️

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其他网络用户评价我们的酒店

  • 1,072 评论 9.5/10 位置
  • 1,212 评论 7.7/10 房间
  • 4,627 评论 9.1/10 服务
  • 19 评论 7.6/10 上网
  • 1,136 评论 9.3/10 氛围
  • 986 评论 8.6/10 食物
  • 974 评论 9.5/10 早餐
  • 645 评论 8.5/10 游泳池

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