Sofitel Marrakech Palais Imperial & Spa 5 星

客户意见评级 (ALL 评级) 4.5/5 2,418 评论

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Sofitel Marrakech Palais Imperial & Spa - Image 1
Sofitel Marrakech Palais Imperial & Spa - Image 2
Sofitel Marrakech Palais Imperial & Spa - Image 3
Sofitel Marrakech Palais Imperial & Spa - Image 4
Rue Harroun Errachid, Quartier de l hivernage, 40000 马拉喀什, 摩洛哥

描述

酒店其他优惠

  • 客房和套房，可欣赏阿特拉斯山脉、泳池或花园美景

  • 酒店住客可免费使用 So 休闲区，周末和特殊活动期间除外

  • 室外区域：泳池周围环绕着花园、传统庭院和床，还配有泳池管家

  • 设有儿童套房和儿童泳池，为 4 至 12 岁的儿童提供快乐体验。

  • 距离机场 15 分钟路程，距离加马艾夫纳和新城 10 分钟路程

我们的客房

酒店位置

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 马拉喀什
摩洛哥

GPS:31.62175, -8.002805

电话
传真 +212 5244-20505

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  2,418 评论

TripAdvisor 评级  4.4/5  9,871 评论

Nice

Tripadvisor 评级 5.0/5

Adham R 经 TripAdvisor 认证的评论

It s very beautiful place to have rest white your coffe or the this is my first time in sofitel the personel is so kind and helpful thanks every one (zohra saber hajar jawad wassif ilham noha aya)....

Dear Mr. Adham, Thank you very much for your kind words. We are delighted that you enjoyed your first experience at Sofitel and that Zohra, Saber, Hajar, Jawad, Wassif, Ilham, Noha, and Aya took such good care of you. We look forward to welcoming you back soon. Ikram Jarid - Director of Operations

Sofitel

Tripadvisor 评级 5.0/5

Jutta J 经 TripAdvisor 认证的评论

Very nice hotel with perfect service . The staff is verry polite and helpfull! Verry comfottable rooms all the time clean.hajar Amine sabir Kamal jaaud wasif hanane aya yassir ousama walid ilhame fatima

Dear Mr. Juttaj, Thank you very much for your wonderful review. We are thrilled that you enjoyed your stay and appreciated the comfort of your room and the attentive service provided by Hajar, Amine, Sabir, Kamal, Jaoud, Wassif, Hanane, Aya, Yassir, Oussama, Walid, Ilhame, and Fatima. Your kind words mean a lot to our team. Ikram Jarid - Director of Operations

Wonderful

Tripadvisor 评级 5.0/5

Katie R 经 TripAdvisor 认证的评论

Beautiful setting, very relaxing with lovely sun and coffee and lovely service from Zohra.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our beautiful and relaxing setting, along with the sunshine, coffee, and attentive service. A special thank you for highlighting Zohra’s lovely service. Your kind words will certainly be shared with her and the team, as they are a great source of pride and motivation. We truly look forward to welcoming you back soon for another relaxing experience at Sofitel Marrakech Palais Impérial & Spa. Ikram Jarid – Director of Operations

Really good

Tripadvisor 评级 5.0/5

FieldFace 经 TripAdvisor 认证的评论

Came for a work trip and this place is amazing the rooms are massive and if a high quality. The pools are fantastic and the dinning and bar options are top notch

Dear Guest, Thank you very much for taking the time to share your experience following your stay at Sofitel Marrakech Palais Impérial & Spa. We are delighted to read that your business trip turned into such a pleasant experience and that you enjoyed the spacious, high-quality rooms, our pools, as well as the dining and bar offerings. Your kind words truly reflect the standards of comfort and refinement we strive to provide our guests, whether traveling for work or leisure. It would be a pleasure to welcome you back on a future visit to Marrakech. Ikram Jarid – Director of Operations

Four night stay at Sofitel Marrakech

Tripadvisor 评级 3.0/5

moman77 经 TripAdvisor 认证的评论

I stayed at the Sofitel Marrakech for four nights and came away with mixed feelings. The hotel itself is very nice, and the location is excellent — close to the main square and conveniently central for getting around Marrakech. I arrived a few hours early, and the staff politely explained that the hotel was very busy and check-in is at 3pm. This was completely fair. We had lunch by the pool, and when I returned to reception around 2pm, I was told that our room was ready. We stayed in a Junior Suite with a balcony overlooking the road. While the room was spacious and comfortable, it’s worth noting that this side can be quite noisy at times. The staff were generally very polite; however, some did not speak English. On a few occasions, when we asked for something, staff would respond with yes or okay but nothing would follow. It was only when we managed to speak to someone who spoke English or spoke to someone else that the issue was resolved. My biggest frustration relates to the pool facilities. When booking, the hotel website advertises three pools, including an indoor pool. However, it is not made clear that the indoor pool is part of the spa and costs around £20 to use each time, unless you book a spa treatment, in which case you can use it for one hour before or after. While I don’t have an issue with being charged, I feel this information should be clearly stated on the website, as I have never stayed at a hotel that charges separately to use its pool. That said, I did use the indoor pool once, and it is very nice — warm, relaxing, and well maintained. Of the outdoor pools, the main pool is not heated. The smaller heated pool can only be used between 10am–12pm and 3pm–6pm, which again is not clearly communicated on the website. Breakfast was included in our stay and was acceptable, though very French-focused. An Asian section would have been a welcome addition. We also had dinner once at SO Lounge, which I didn’t enjoy. The food was just okay, and the venue is more like a nightclub, with loud music and very low lighting, which isn’t ideal for a relaxed dinner. Overall, the Sofitel Marrakech is a nice hotel with a great location, and I didn’t experience any major issues beyond the above. However, for the price paid per night, I have stayed in better hotels with superior service and facilities at a lower cost.

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其他网络用户评价我们的酒店

  • 1,086 评论 9.4/10 位置
  • 1,241 评论 7.6/10 房间
  • 4,735 评论 9/10 服务
  • 18 评论 7.5/10 上网
  • 1,175 评论 9.3/10 氛围
  • 1,008 评论 8.5/10 食物
  • 993 评论 9.5/10 早餐
  • 653 评论 8.6/10 游泳池

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