25hours Hotel Hamburg Altes Hafenamt

25hours Hotel Hamburg Altes Hafenamt

Punteggio Tripadvisor 4.5/5 401 recensioni

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I plus dell'hotel

  • Ristorante NENI

  • Boilerman Bar

  • Biblioteca - mare Schmökerstube presso il 25hours Hotel Altes Hafenamt

  • Accesso alla sauna presso il 25hours Hotel HafenCity

  • WIFI gratuito ad alta velocità

Posizione dell'hotel

25hours Hotel Hamburg Altes Hafenamt

Osakaallee 12
20457 AMBURGO
Germania

  • In aereo

    BRV BREMERHAVEN AIRPORT A 97km / 60,27 miglia

  • In aereo

    EUM NEUMUENSTER AIRPORT A 60km / 37,28 miglia

  • In aereo

    FLUGHAFEN HAMBURG A 13km / 8,08 miglia

  • In aereo

    FLUGHAFEN HAMBURG A 13km / 8,08 miglia

  • In aereo

    LBC LUEBECK BLANKENSEE AIRPORT A 56km / 34,8 miglia

  • In aereo

    NDZ CUXHAVEN AIRPORT A 90km / 55,92 miglia

  • In nave

    CRUISE CENTER HC A 1km / 0,62 miglia

  • In treno

    HAMBURG HBF A 1km / 0,62 miglia

  • In treno

    UEBERSEEQUARTIER A 0km / 0 miglia

Coordinate GPS:53.5422781, 9.9984229

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
Vicino alla proprietà
  • Parcheggio

NENI

Un mosaico culinario di influenze persiana, araba, marocchina, israeliana e turca. I piatti classici del NENI sono realizzati con ingredienti locali. Il concetto di Haya Molcho e dei suoi figli si basa sul piacere di cucinare e mangiare insieme.

Le nostre sistemazioni

Le 49 camere si ispirano alle avventure di mare raccontate dal vecchio comandante del porto. Originalità e attenzione ai dettagli vanno di pari passo con gli standard del 25hours: WIFI gratuito ad alta velocità e altoparlanti Bluetooth UE Boom.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.5/5  401 recensioni

Black hole in the Accor

Punteggio Tripadvisor 2.0/5

oleg2510 Recensione certificata TripAdvisor

I've been an Accor Platinum for many years, but I rarely see bad hotels like the "25hours Hotel Hamburg Altes Hafenamt". Stylish hotel, but the basic things of the hotel are at a very low amateur level. As many have already written in reviews earlier, there is no normal light in the rooms, semi-darkness. It's impossible to even shave in the bathroom, it's so dark, there is no extractor fan. The air conditioner blows directly on the bed, I woke up in the morning with a sore throat. The elevator did not go to my floor, I had to carry my suitcases on myself. The bed linen is so old that there are holes. Interns or just very lazy young people work at the reception. At check-in the staff member was not told anything about the hotel. When checking out from the hotel in the morning, the employee left somewhere, we waited for him for a long time. The employee came dissatisfied, probably we prevented him from resting. It would probably be good to send the hotel management for training, for example, to "25hours Hotel Indre By Copenhagen", so that they understand what a great hotel should be.

Poor Housekeeping

Punteggio Tripadvisor 2.0/5

MartinKMUC Recensione certificata TripAdvisor

Housekeeping staff continuously tried to kick us out of the rooms from 8:45 AM on checkout-day (regular checkout-time is 12 noon); entry of staff into room without knocking; staff started room cleaning (before 12 PM) although haven’t checked out yet and our belongings still were in the room; dirty towels provided in rooms; a sock of a previous guest was in the room on arrival. Disappointing and inappropriate customer service after feedback was given. The interior of the hotel and the rooms is very nice and unique. Staff at the bar and in the restaurant were very friendly and obliging!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager

Lovely boutique hotel

Punteggio Tripadvisor 4.0/5

mikep318 In famiglia - Recensione certificata TripAdvisor

Lovely old building converted into a boutique hotel. Helpful staff. Room was good but a bit dark plus the fan in the bathroom was quite distracting. Otherwise would have been a five star review. Might just have been our room. Fabulous breakfast

Hello mikep318 Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Superb staff

Punteggio Tripadvisor 4.0/5

bernard h Da solo - Recensione certificata TripAdvisor

I had a XL room last weekend at the Alte Hafen 25 hours in Hamburg and the service was exceptional with everyone genuinely keen to make the stay great. The bar and restaurant staff and breakfast are all highly professional and interested in the client. Food and drinks superb. There was a misunderstanding over the cleaning of my room while I was out - my fault - and it was quickly fixed with great attention and warmth by housekeeping and front desk. Excellent location too.

Hello Bernard Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Miglior colazione di Sempre

Punteggio Tripadvisor 5.0/5

Michele F In coppia - Recensione certificata TripAdvisor

Hotel molto eccentrico con un bellissimo stile ed arredamento. Palazzo storico riportato al suo antico splendore (come del resto tutto il quartiere) Personale molto cortese e disponibile. La miglior colazione in hotel che abbia mai visto. Un posto da ricordare.

Ahoy Michele F Many thanks for taking the time to share such wonderful feedback! We’re pleased to hear that you had a great time on board and that we could afford you a perfect stay. Come and visit our other creations at 25hours! We look forward to welcoming you again in the near future. Kind Regards Christine Fiebiger Operations Manager / 2nd-in-Command 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 181 recensioni 9.4/10 Posizione
  • 263 recensioni 7.6/10 Camera
  • 213 recensioni 8.4/10 Servizio
  • 133 recensioni 9.5/10 Atmosfera
  • 119 recensioni 8.5/10 Colazione
  • 81 recensioni 8.4/10 Comfort
  • 79 recensioni 8.5/10 Servizi
  • 43 recensioni 4/10 Pulizia

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