海港新城 25 小时酒店 4 星

Tripadvisor 评级 4.5/5 2,211 评论

海港新城 25 小时酒店 - Image 1
海港新城 25 小时酒店 - Image 2
海港新城 25 小时酒店 - Image 3
海港新城 25 小时酒店 - Image 4
Ueberseeallee 5, 20457 汉堡, 德国

描述

酒店其他优惠

  • Heimat 餐厅

  • 海港桑拿房

  • 阿尔特斯哈芬纳特 25 小时酒店内的图书馆 - mare Schmokerstube

  • 行政楼层休闲放松

  • 马尔服务台

我们的客房

酒店位置

海港新城 25 小时酒店

Ueberseeallee 5
20457 汉堡
德国

GPS:53.5414631, 9.9984652

电话
传真 +49 40 257777888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

HEIMAT

餐厅供应德国、奥地利和瑞士优质美食。从北海到阿尔卑斯山，在这里，时令是我们最为关注的美食特性。我们美食理念的核心体现在名为"Heart"的三道菜套餐上。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.5/5  2,211 评论

卓越奖 2024

Just brilliant and outstanding communication

Tripadvisor 评级 5.0/5

jennifermU549PB 经 TripAdvisor 认证的评论

Just amazing - I have not even arrived to stay at the hotel but communication has been exceptional and a special shout out to Lando who have helped me sort out something even before I arrive - they have really made my day...

Hello Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best, Patrick Moreira General Manager

Hamburg's finest! A convenient and fantastic hotel.

Tripadvisor 评级 5.0/5

Nicolas S 经 TripAdvisor 认证的评论

25hours Hotel HafenCity is bold, hype, and effortlessly welcoming. Staff are truly friendly and amazing! With its vibrant interiors, imaginative design, and thoughtful details, it ranks among Hamburg’s most stylish destinations for both romantic stays and professional business meetings. It's a very convenient and great place to stay in Hamburg. Special mention to the fantastic breakfast.

Hello Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best, Patrick Moreira General Manager

Hamburg 25 Hours - Style over substance.

Tripadvisor 评级 2.0/5

Claire155 Couples - 经 TripAdvisor 认证的评论

The good. We appreciated the minibar with a couple of free beers and bottle of water. Unlike other reviewers we didn’t expect this to be topped up, but then we wee only there for two nights and opted to not have the room serviced for our stay. Comfortable bed and duvet, pillows ok. Good blackout curtains and a pleasant enough view of the back of the hotel. Excellent shower. I particularly liked the shelves next to my side of the bed (partner had just a small bedside table) with a couple of electric sockets and a usb port to charge your phone. Decent bedside reading light. Handy for the u-bahn and the Westfield centre. The not so good. Understaffed reception. Took a while to check in and out, and particularly when collecting our luggage. Often reception staff were on the phone. If it were me, I would have asked the caller to hang on a second, then acknowledge the guests waiting in person with ‘I’ll be with you in a moment’, but instead, we were all ignored u til the lengthy phone call was finished. Dark dark dark. Decor involves a nautical theme all ropes and crates. Rooms are cabins. My first thought on arrival (after, ‘oh dear, there’s a long queue for checkin’) was ‘help, I’m around 40 years too old for this hotel’. When we got to our room, I realised I’m not too old, just the wrong gender. It’s a blokes hotel. Trying to resemble a ship, there’s a shelving u it disguised as a rope ladder, and a luggage trunk hiding the fridge and trying its best to be a desk (but you would t want to). Continuing with the nautical theme, there was a tattoo type drawing of a stripper in the loo. There’s a magazine by the loo. In my experience, women don’t generally read whilst sitting on the loo, we do what we need to do and we’re gone. The bathroom mirror is not suitable for applying makeup (or shaving I suppose). There’s a magnifying mirror inset into the main mirror but if you’re not tall enough it’s no use to you. The bathroom bin is designed like a bucket with a rope attached but no lid. Rather unhygienic if you’re female and needing to dispose of sanitary products. No kettle or tea or coffee supplies. Small safe which is not big enough for an iPad. There is a trendy bag to borrow available in the room. In the trunk furniture feature, there are several high fashion arty magazines plus a hardback catalogue with arty shots of nude women modelling said bag. You know, sitting in a cocktail bar with the bag over the shoulder, but totally starkers, like you do. I’m really no prude, if it was on a beach, then ok, but like most people, I don’t open the door to the pizza delivery man whilst naked. As if to confirm this book is just for the Male Gaze, a couple of photos show the models snuggling up to each other. There are no nude men. Where are the nude men?? The very bad. Staff member knocked on door rather early, I opened the door, he apologised and was standing outside the next door room, as if he’d just got the room wrong. Ok. But then at 8am and he again knocked and let himself into room whilst we were still in bed. This was on morning of checkout. There is absolutely NO reason to let yourself into a room on the morning of checkout unless it’s gone past the checkout time. Isn’t it normal to check if guests have actually checked out? So anyway, instead of leaving our luggage and going out for breakfast, we checked out and left our luggage at reception, as we didn’t feel safe knowing someone was anxious to clean up and maybe then dumping the luggage without us knowing where, exactly. If I had been in the room on my own I might well have screamed the place down. We did inform the receptionist on leaving. We wonder if any senior staff were informed? Hint. Remember to put the ‘do not disturb’ sign up if you don’t want staff walking in your room when you’re still in bed. This shouldn’t be necessary but it clearly is.

Thank you for your feedback and the time you took to tell us your impressions. I am sorry that we could not completely satisfy you. We have taken your feedback on board to look at this in more detail. With the renewed request for your indulgence, and I hope to see you again soon, I send my best regards from Hamburg. Patrick Moreira General Manager

Fabulous place to stay!

Tripadvisor 评级 5.0/5

Stephen H 经 TripAdvisor 认证的评论

This was the second stay at this hotel, the first was May 2024 and we came back as we loved Hamburg and this hotel. They were building the new Westfield next to the hotel last year so it was nice to be back and see it fully open. Good selection of the usual clothes shops and some restaurants. This hotel is a few minutes walks from U4 Überseequartier station which makes travelling easy, although it is only a 15 minute walk to the City Centre. The hotel has a restaurant with breakfast and dinner as well as a gift shop selling a range of gifts. The rooms are quite retro and funky. VHS tapes and player, and 12” record player. There is a library in the hotel where you can get others VHS tapes and 12” records. Mini bar with soft drinks and some snacks.

Hello Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best, Patrick Moreira General Manager

Great Location

Tripadvisor 评级 5.0/5

Blake W Couples - 经 TripAdvisor 认证的评论

Great proximity to a lot within HafenCity and Altstadt, very walkable. Very nice accommodations with a modern feel. Staff were all very friendly. Breakfast buffet was really nice. Remember to make dinner reservations in advance if interested, we didn’t realize and they were completely booked that evening.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

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其他网络用户评价我们的酒店

  • 748 评论 9.3/10 位置
  • 1,033 评论 7.6/10 房间
  • 857 评论 9.1/10 服务
  • 12 评论 5.8/10 上网
  • 571 评论 7.8/10 早餐
  • 548 评论 9.4/10 氛围
  • 267 评论 6.3/10 性价比
  • 215 评论 6.6/10 清洁度

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