海港新城 25 小时酒店

Tripadvisor 评级 4.5/5 2,188 评论

海港新城 25 小时酒店 - Image 1
海港新城 25 小时酒店 - Image 2
海港新城 25 小时酒店 - Image 3
海港新城 25 小时酒店 - Image 4
Ueberseeallee 5, 20457 汉堡, 德国

描述

酒店其他优惠

  • Heimat 餐厅

  • 海港桑拿房

  • 阿尔特斯哈芬纳特 25 小时酒店内的图书馆 - mare Schmokerstube

  • 行政楼层休闲放松

  • 马尔服务台

我们的客房

酒店位置

海港新城 25 小时酒店

Ueberseeallee 5
20457 汉堡
德国

GPS:53.5414631, 9.9984652

电话
传真 +49 40 257777888

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

HEIMAT

餐厅供应德国、奥地利和瑞士优质美食。从北海到阿尔卑斯山，在这里，时令是我们最为关注的美食特性。我们美食理念的核心体现在名为"Heart"的三道菜套餐上。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.5/5  2,188 评论

卓越奖 2024

Absolutely stunning, trendy hotel in great location in Hamburg!

Tripadvisor 评级 5.0/5

Rachel T 家庭住宿 - 经 TripAdvisor 认证的评论

We booked through Accor All hotels app and were greeted the most warmly out of any hotel that we have stayed in whilst in Europe. The decor is absolutely fabulous, and the room was stunning. Beautiful Service, it was scrupulously clean and very well located right next to the train and in a very safe area near supermarkets and shopping. Nothing was too much trouble and the stuff with very accommodating, and even gave us a bottle of water for our onward journey. Highly recommend this brand, and this particular Hotel for your Hamburg stay.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Excellent stay

Tripadvisor 评级 5.0/5

M6587JCfederical Solo travel - 经 TripAdvisor 认证的评论

Had a super stay at this hotel. Got the room 3h ahead of normal check-in time, room was cosy and with great soap/bath facilities from Swiss brand Soeder. Location is perfect, 1min from Ubahn, 10min walking distance from Elphi. You never go wrong with a 25H hotel :)

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Patrick Moreira General Manager

Beware

Tripadvisor 评级 1.0/5

hansonidc 商务住宿 - 经 TripAdvisor 认证的评论

I have never had such a bad experience in my life I got to my room and couldn’t connect to the internet. When I call reception, no answer. I had to go down and explain the situation The receptionist said she had access and the problem was with my equipment. Then another guest said she had a similar problem. The receptionist then suggested that the issue maybe that the room is near a lift, I pointed out that my room wasn’t near a lift and I couldn’t get access in reception either Her solution then was that I should hotspot with my phone - in effect I pay for internet access at very expensive roaming rates as I live in Dubai I then suggested that I would look for a hotel that provided internet access and that they should reimburse my room rate. She said she wouldn’t be able to do that. I asked to speak to a manager or supervisor and she said no one was around When they sent an email asking for my feedback, they gave a link for negative comments to be addressed direct to the manager. When I do that, address bounced back Will take a lot of convincing to return

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Patrick Moreira General Manager

Great hotel with friendly staff

Tripadvisor 评级 5.0/5

X1939OEmarkc 经 TripAdvisor 认证的评论

It has been mentioned a few times in other reviews, quirky, and it is the best word for a description. The hotel is next to where they are building a new Westfield, so I am guessing it will be busy going forward, but I was not disturbed by any building site noise. The staff were friendly and efficient, no stereotypes. Breakfast was good, buffet style with plenty of it to suit many different European tastes, bacon was especially good though I never found a toaster (how do you know someone is British, without asking...). Coffee was nice however tea seems to be the drink of choice in Hamburg. Had a shared lunch with pork, veg, spinach and a nice desert so the food also hit the spot. Now for the rooms, no complaints what so ever, the shower (a two piece rain and normal showers) was excellent, with quality soap/shampoo on hand. The bed was firm but comfy with plenty of pillows. A mini-bar is provided, that is free and in mine I got a Fritz kola, water, 2 beers and a chocolate bar, I say in mine because everyone I spoke to seemed to have different items. Now the quirky bit, the rooms are themed with mine having a rope ladder on the wall, an open sea chest for furniture, a hot water bottle, a sheep, a bluetooth speaker and bag for you to use while exploring Hamburg and last but not least the ships log book. There is a spa with sauna, German rules apply, with the sauna having a fridge full of beer/water. The lifts never seemed to be more than a minute wait, well apart from the third lift which I tried to use but would not work, my fault for not noticing crew only..... There are shops around the corner, with bars just across the bridge including the 'mini-bar' which is an experience. Even after a few tasty German beers I never tried climbing the rope ladder....... Only drawback from my point of view was the size of the safe in the room, I have an iPad Pro and it would not fit in the safe. First time that has happened for me, luckily did not have to leave it too long. Looking forward to returning.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Amazing beds!

Tripadvisor 评级 5.0/5

Linnéa H Couples - 经 TripAdvisor 认证的评论

We were here for just a weekend. The staff was very welcoming. The lobby had this great aura and cool style. The room was very fresh, and and the bed was so comfortable. Maby the most comfortable bed I slept in in hotels. Breakfast 9/10. We will definitely come back here when we come back to Hamburg

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

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其他网络用户评价我们的酒店

  • 656 评论 8.9/10 位置
  • 979 评论 7.5/10 房间
  • 794 评论 8.8/10 服务
  • 21 评论 5.2/10 上网
  • 540 评论 7.3/10 早餐
  • 518 评论 9.3/10 氛围
  • 282 评论 5.7/10 性价比
  • 206 评论 6.6/10 清洁度

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