Novotel Charleroi Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 912

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Place Verte 17, Parking Rive Gauche Bd J Tirou34, 6000 CHARLEROI, Belgia

Opis

O hotelu

  • In the city centre

  • Close to motorway

  • Close to shopping mall

  • close to Football Stadium and Basketball Stadium

  • Close to main train station

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Lokalizacja hotelu

Novotel Charleroi Centre

Place Verte 17, Parking Rive Gauche Bd J Tirou34
6000 CHARLEROI
Belgia

Pozycja GPS:50.408153, 4.441233

Telefon
Faks +32 712828

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

GOURMETBAR

Gourmet Bar is a contemporary restaurant that offers simple, tasty, and original dishes. Open Monday to Friday from 6 to 10 PM, you will always find something to your liking. The restaurant is closed every Saturday, Sunday, and public holidays.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 912

Ocena TripAdvisor  4.1/5  Liczba opinii: 311

Certyfikat Doskonałości 2025

Nice stay

Ocena na stronie TripAdvisor 4.0/5

Wanderer20099022568 Opinia zatwierdzona w TripAdvisor

Very good, clean rooms. Good shower, good breakfast. Nice bar. Restaurant wasn't open in the weekend unfortunately :-(

Dear Wanderer, Thank you for your feedback. We’re glad you enjoyed your stay. Our restaurant is indeed closed during the weekend, but there are plenty of great restaurants nearby, and our reception team is always happy to provide recommendations. We look forward to welcoming you again soon. Vladimir, Front Office Manager

15 minutes from the airport in the city center

Ocena na stronie TripAdvisor 4.0/5

L0ll0A Opinia zatwierdzona w TripAdvisor

Hotel located on the upper floors of a shopping center. Very friendly and professional staff. Clean rooms, rather basic but comfortable, lighting could probably be improved. Overall, a good stay. Communication about the parking could be improved, because the pedestrian entrance to the hotel (where Google Maps takes you) is on the opposite side from the parking lot, and to get there you have to drive around the city center again, which takes about 10 minutes.

Dear L0II0A, Thank you for your feedback. We’re glad you enjoyed your stay and appreciated our team and the comfort of your room. We also take note of your comments regarding parking and lighting to improve the experience for future guests. We hope to welcome you again soon. Vladimir, Front Office Manager

A pleasant stay, but overpriced?

Ocena na stronie TripAdvisor 3.0/5

0happy0hols0 Opinia zatwierdzona w TripAdvisor

Very similar to ‘The Village’ hotel chain in UK, therefore we felt the hotel was over priced. Whilst we had a pleasant stay we don’t feel it was good value for money and is rated too highly. Summary: Ok for a short break, wouldn’t stay again for the price we paid. (However we didn’t see anywhere nicer in Charleroi!) We arrived late from the airport to be told at check in our payment had not been received. We were asked if we’d booked with ‘said company’ I explained that we hadn’t used that company. The receptionist said they’d sent several emails and had no reply, and at almost midnight was asking me to get in contact with the company. At the time, I couldn’t. We had no further contact with reception so assume it was sorted. Room- comfy bed, slept well. Toiletries were nice in the bathroom. Good amount of towels. Good sized TV, not many English channels opposed to others. Bathroom had open shower and hair dryer. Not many hangers in the wardrobe. WiFi was good. USB charging ports did not work in our room. The room was very dark, no ‘big light’ only small bedside lights. The bathroom door was heavy and opened both ways by pushing, no lock/handle. We didn’t feel this was very safe with young children. The only mirror was in then bathroom. We didn’t open the curtains as we were directly opposite an office block, this wasn’t ideal with the room being so dark! Breakfast- nice, loved the fresh orange juice and pastries. There were quite a few flies around though which wasn’t great, especially when you can see them on the food. We were there for the F1 weekend and Sunday morning breakfast was quite busy, the staff worked hard and food was replenished quickly. The pancakes were nice but you had to be quick if you wanted them warm. The dining area was very small for the number of rooms. Some tables were down the middle of the entrance/reception area! Advice would be to get there in time if you have plans/a train to catch! Extras- I had emailed prior to arrival requesting a cot, unfortunately this email was not acknowledged and we had no cot. You access the hotel from a door on the street, you then go into the lift to reception. Once inside you must use your room card to make the lift work to take you to the bedroom floors. When we were dropped off the taxi driver had commented that there was no security around here, he stayed with us until the buzzer was responded to and we were let in the hotel. We appreciated this but it did make me wary of walking around the streets later in the evening. When leaving we were allowed to keep our cases in a small room in reception until later in the day for no fee. Charleroi: I had read several reviews and watched YouTube videos prior to leaving and was a little worried, but we actually had a great stay here. Brilliant access to the train station- this took us to Paira Diaza Zoo and Spa F1, and then into Brussels! We also used the bus station to get the shuttle bus to take us to the airport, €6 each (we missed the last one by 10 minutes on arrival, taxi cost €30) We found a supermarket close by and stocked the room fridge with drinks/treats. There’s a brilliant shopping centre right by the hotel, a Mcdonlads and Burger King for those that need home comforts, and a wide variety of restaurants and cafes to choose from too. We could see a lot of places that needed some love/upgrading but also many places that were newly renovated and busy. Hopefully these improvements will continue and Charleroi will become much more appreciated.

Dear OHappyOhols0, Thank you for your detailed feedback. We’re glad you enjoyed your stay overall and appreciated our breakfast, room comfort, and location. We’ll take your comments on board to improve the experience for future guests. We hope to welcome you again soon. Vladimir, Front Office Manager

Hot and bothered

Ocena na stronie TripAdvisor 1.0/5

Synman Opinia zatwierdzona w TripAdvisor

Scruffy, dingy room with totally ineffective air conditioning. The AC huffed and puffed but made no difference at all to the temperature, and you can't open the windows. The lighting was so bad the room seemed darker with the lights on! Our accessible room (369) was big enough for wheelchair use, as was the wet-room bathroom. But the shower tray was very slippery (no non slip mat provided) and the shower seat was flimsy and felt unsafe. Breakfast was ok but nothing special. The hotel does have quite a nice bar and some outside drinking/dining space. The location is good - a short walk to the station. I do not recommend staying here.

Dear Synman, Thank you for sharing your feedback following your stay. While we’re pleased that you appreciated the location, accessibility of the room, and the bar and outdoor areas, we’re sorry to hear that other aspects did not meet your expectations. The room lighting and fixed windows are part of the building’s original design, intended to provide a modern and energy-efficient environment. We understand that this may not suit all preferences and appreciate your comments. Your feedback regarding the shower area and air conditioning has been shared with the relevant teams for review. We always aim to ensure a safe and comfortable stay for all our guests and will look into possible improvements. Thank you again for your review. Best regards, Vladimir Front Office Manager

I problems

Ocena na stronie TripAdvisor 4.0/5

Neville D Couples - Opinia zatwierdzona w TripAdvisor

Stayed four nights on a coach tour and the room and facilities were as expected for a short stay hotel in the centre of town. Food was very expensive and the staff didn’t allow you to use the stairs - bit odd as you needed two individual lifts to get beyond the reception on the second floor. Breakfast was ok and the place was very clean, daily room cleaning too which was a surprise. Charleroi itself is a weird place. During the day, the town square is a hive of activity and the shopping mall is well attended. Which is probably why most of the shops are closed. At night it’s a different place as the shoppers etc leave and the night creatures descent. Overall, we were not disappointed, the room was quiet, clean and shower worked really well.

Dear Neville, Thank you for taking the time to share your experience. We’re pleased to hear that you found the room clean, quiet, and comfortable, and that daily housekeeping met your expectations. Regarding the elevators, we understand your remark. The design with two separate lifts was a deliberate architectural choice, aiming to optimize both guest flow and access between public areas and the hotel floors. We appreciate your feedback and hope to welcome you again on a future visit to Charleroi. Best regards, Vladimir Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 595 Liczba opinii 8.8/10 Lokalizacja
  • 851 Liczba opinii 7/10 Pokój
  • 708 Liczba opinii 8.5/10 Obsługa
  • 15 Liczba opinii 6.4/10 Internet
  • 356 Liczba opinii 6.4/10 Czystość
  • 325 Liczba opinii 5.5/10 Śniadanie
  • 173 Liczba opinii 4.9/10 Jedzenie
  • 76 Liczba opinii 9/10 Napoje

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