Ibis Gonesse

Goede kamer voor een overnachting, punt ter verbetering een koelkastje

Hôtel bruyant, chambre sale et mur abimés alors que l’hôtel est récent. Sous la fenêtre de la chambre il y a un rebord avec une collection de bouteille de bière et mégots. La salle de bain était sale, j’ai du faire le ménage. Alarme incendie se déclenche, le personnel est incapable de l’arrêter !

Fijn hotel en prima locatie bij het bedrijventerrein van Gonesse.

You messed up my holiday. Could anyone explain me this situation? A staff member came in front of the room and waving their fingers at me, my wife and my daughter and shouting with all their voices at the midnight moreover, you have victimized me as a customer. And you tried me to silence it by shouting. what a pity. Is here really Paris? I tried to reach manager but couldn't. We fehlt uncomfortable and unsafety During the staying in Hotel. He was very angry even he didn't make his responsibility. If you don't support this kind of behavior you could contact me. Otherwise I accept you support this oppressive and scary behavior. My children is 4 and 12 years old and scared too much.

We were told we could check in at 12.00 but on arrival no rooms were ready. We eventually checked in at 14.30 but others waited until 17.00. We couldn't have anything to eat or drink as the bar was closed. Bar opened after 13.00 but no food available. The poor receptionist had to manage two check in desks and serve in the bar. Breakfast was poor, no coffee and very little food put out. Hotel is very clean but poorly located on an Industrial estate with a local bus the only way out, this will take you about half way into central Paris. There are no shops or bars etc. Within 45 minutes walking.