Dear Paulina, Thank you so much for your wonderful review! 😊❤️ We’re delighted that you and your family enjoyed our friendly atmosphere, great service, and comfortable rooms. 🏨✨🥰 It means a lot to know that you loved our location and relaxed Mama vibes! 🌟 We hope to welcome you and your family back to Mama Shelter Prague very soon. Mama loves you ❤️ Mary, FO Agent

Dear Robert, Thank you so much for your fantastic review! 😊❤️ We’re delighted to hear that you and your family had such a wonderful stay with us. 🏨✨ We’re especially happy that our reception team made you feel so welcome and helped you with the parking information. 😊🚗 Your kind words about our friendly service, great location, and comfortable rooms mean a lot to us! 🌟🥰 Thank you for recommending Mama Shelter Prague. We hope to welcome you and your family back very soon! 💕 Mama loves you ❤️ Mary, FO Agent.

Dear Agnieszka, Thank you so much for your lovely review! 😊❤️ We’re happy to hear you enjoyed our friendly atmosphere, family room, delicious breakfast, and especially our team. 🏨✨🥐 We also appreciate your feedback about the kettle and our refillable containers. ☕️🌱 Your comments are very helpful to us. We hope to welcome you and your family back to Mama Shelter Prague soon! 🥰🌟 Mama loves you ❤️ Mary, FO Agent.

Dear Pawel, Thank you for taking the time to share your feedback. We're delighted that we were able to have your room ready for your early morning arrival and that our receptionist could make your journey a little more comfortable. We'll be sure to pass on your kind words to the team. At the same time, we are truly sorry to hear about your experience with the housekeeping service. This is certainly not the standard, we strive for, and we completely understand why this left you with concerns about our hygiene practices. Please rest assured that we take your comments seriously. It has been shared with our Housekeeping Manager so they can be addressed with the team. We sincerely apologize for this disappointing experience and hope to have the opportunity to welcome you back in the future, where we can provide the high standard of service you deserve. Mama ❤️ YOU Salome

Thank you so much for your detailed feedback, Barbara We're delighted to welcome you back and truly appreciate your continued trust in Mama Prague.💛 It's wonderful to hear you enjoyed our location, delicious breakfast, and the many entertainment options available in the hotel. We also appreciate your honest comments regarding the atmosphere during breakfast. Our lively energy is part of the Mama experience, but we understand that a quieter environment can sometimes be preferred, especially in the morning. We hope to welcome you back for another enjoyable stay at Mama Prague very soon! MAMA ❤️ YOU Camille FO Agent

Thank you so much for your lovely feedback! 😊 We’re really happy to hear that you had a great stay with us and enjoyed your time at Mama Prague. Comments like yours mean a lot to the whole team. We hope to see you again on your next trip to Prague! MAMA ❤️ YOU Julian FO Agent

Dear Aleksander, Thank you for sharing your feedback with us. We’re really happy to hear you enjoyed the great location, the spacious lobby, and the comfort of the rooms 😊 We’re also sorry to hear that the breakfast selection did not fully meet your expectations. Your comments are very valuable and will be shared with our team as we continue to improve the guest experience. We hope to have the pleasure of welcoming you and your family back in the future for an even better stay. Elvin Front Office Manager MAMA ❤️ YOU

Thank you for staying with us again at Mama Shelter Prague and for your continued trust and loyalty. We’re pleased to know your stay was successful and that you appreciated the atmosphere and our team, especially Oleksandra at reception. We also appreciate your feedback regarding the WiFi speed and TV signal, and we will work to improve this. MAMA ❤️ YOU Michael, FO Agent

Thank you so much! We’re glad you enjoyed our relaxed Mama vibe!! the perfect spot for some fun 😉 Hope to see you back soon! MAMA ❤️ YOU Julian FO Agent

Thank you so much! We’re thrilled you felt the relaxed Mama atmosphere! Professional but always friendly and easygoing 😉 That’s exactly the experience we love to create. MAMA ❤️ YOU Julian FO Agent

Dear Aleksandra, Thank you for your lovely review! Mama is so happy you enjoyed the clean room, friendly team, tasty breakfast, and quick trips to the city. We loved having you with us and can’t wait to see you back!! Mama ♥ You! Ondra FO

Thank you so much for your wonderful review, Karol! We’re delighted to hear that you enjoyed our convenient location, peaceful surroundings, clean spaces, and tasty breakfast. It’s great that you and your family made the most of our games, billiards, foosball, and retro consoles — we love creating fun spaces for all ages. We hope to welcome you back soon for another enjoyable stay. MAMA ❤️ YOU -FO Navtej

Dear Jacek, 🌟 Thank you so much for your amazing 100/100 rating! 🥰 We’re thrilled to hear that you enjoyed the wonderful atmosphere of our hotel, the convenient location with easy access to Prague’s attractions 🏙️, the tasty breakfasts 🍳🥐, and the clean, comfortable rooms 🛏️✨. It’s also wonderful to know that our team made a positive impression — we’ll be sure to share your kind words with everyone 💖. Your recommendation means the world to us! We can’t wait to welcome you and your family back for another fantastic stay 🌈🏨 Mama loves you ❤️😘 Davide, FO Agent 🙏😊

Dear Dawid, Thank you for your feedback! We're glad you enjoyed our cheerful and cozy decor, friendly service, and convenient location. Parking is available for your ease. We look forward to welcoming you again! Mama loves you! Mary, FO agent.

Dear Milo, Thank you for taking the time to share your feedback. We’re very glad to hear that you enjoyed our convenient location, spacious rooms, comfortable beds, and the variety at breakfast, as well as the service in our bar. At the same time, we appreciate your comments regarding the in-room amenities and loyalty program benefits. Your observations are valuable, and we will share them with the team to see how we can further improve the guest experience. We’re delighted you found your stay pleasant overall and we hope to welcome you back again soon. Kind regards, Davide FO Agent

Dear Grzegorz, Thank you very much for sharing your feedback with us. We are delighted to hear that you had a pleasant stay and we truly appreciate your comments. We look forward to welcoming you back again in the near future. Mama loves you.

Dear Robert, Dziękujemy serdecznie za miłe słowa. Cieszy nas, że podobała się Panu/Pani lokalizacja blisko parku i terenów wystawowych, a także smaczne i urozmaicone śniadanie. To wspaniale, że dogodna komunikacja miejska również spełniła oczekiwania. Mama loves you ❤️ Davide FO agent