마마 셸터 프라하 4성

고객 평점 (ALL 평가) 4.5/5 632 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Veletrzni 1502 20, 170 00 프라하 7- 홀레쇼비체, 체코

호텔설명

호텔 추가 정보

  • 아늑하면서 멋진 테라스

  • 구시가지에서 트램으로 10분 거리입니다

  • 디자인: Jalil Amor

  • 밝고 컬러풀한 디자인

  • 이용 가능한 회의실 6개

숙박

호텔 위치

마마 셸터 프라하

Veletrzni 1502 20
170 00 프라하 7- 홀레쇼비체
체코

GPS:50.102356, 14.431385

전화
팩스 +420 225 117 800

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
호텔 인근
  • 주차장

MAMA RESTAURANT PRAGUE

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  632 리뷰

TripAdvisor 평가  4.5/5  433 리뷰

2024으뜸 시설

Wonderful Hotel but...Best Price Guarantee from Accor not applied!

트립어드바이저 평점 3.0/5

Adam W TripAdvisor 인증 리뷰

This is a lovely hotel with great staff and beautiful rooms. I booked through my Accor app but found a cheaper price online and applied for their Best Price Guarantee. BEWARE - Accor did not honour the Best Price Guarantee. After asking for and receiving screenshots as per their T & C's Accor does not respond to emails anymore. It seems very shortsighted that Accor are willing to lose a customer over a 30 Euro discount. Nobody like to be ignored.

Great

트립어드바이저 평점 5.0/5

Paul C TripAdvisor 인증 리뷰

Despite being quite cheap, its a nice hotel and the rooms are clean and spacious. Staff are very friendly and efficient, and both the reception and restaurant/bar have cool decor, and are a relaxing way to pass some time. Good location too, I'd definitely stay here again

Mama Shelter Prague was a disaster! Absolute chaos

트립어드바이저 평점 1.0/5

tomasl652 가족 - TripAdvisor 인증 리뷰

We had a reservation for a Family XXL room for 4 people. At the reception, they informed us that they had a “problem” and instead of the Family XXL room, they would give us 2 standard, but connected, rooms. We agreed. Upon opening the rooms, we discovered that both were already occupied by other guests… luckily, they weren’t having an intimate moment… what an embarrassment! 🙈 We went back to the reception, and after 10 minutes, we were given 2 new rooms, but unfortunately, they were unsuitable, as they were rooms for disabled people (shower without glass enclosure, etc.). We returned to the reception, had a beer, and waited for different rooms. Despite both booking.com and the hotel’s website offering standard XL rooms (25m²), the staff at the reception informed us that only small rooms were available, where it was even difficult to open a suitcase. Since it was already midnight, we stayed one night and then moved to another normal 4* hotel. Never again with Mama Shelter. If you really want to enjoy your stay in Prague, definitely avoid this chaos.

Dear tomasl652, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. We are aware that there was an error during check-in, and while we always strive to offer flawless service, on rare occasions, mistakes can happen. We truly regret the inconvenience caused. Our reception team did their utmost to find a suitable solution, but due to high occupancy, we were unable to fully meet your expectations at the time. We also hope that our Front Office Manager’s follow-up and efforts to address the situation helped ease any frustration. Your feedback is valuable to us as it helps us continue to improve, and we hope to have the opportunity to welcome you back for the quality experience we strive to deliver. Mama loves you! Tomáš Dikasz Operations Manager

Fabulous

트립어드바이저 평점 5.0/5

Ashleigh L Couples - TripAdvisor 인증 리뷰

Absolute 5/5. Beds are so comfortable. Great interior design, lovely views of the city, there was some road works being done during our stay but you would never be able to tell it was so quiet. Shopping centre 5 minute walk away, around a half hour walk to the old town but the walk is definitely worth it

공사중이어서 불편했음

고객 평점 3.5/5

Leesangah 커플 - 전체(All) 통지 확인

위치가 좋다는 말에 예약했는데 공사 중이어서 트램 타러 멀리 나가야 했음. 꽤 불편. 그리고 전망도 안 좋았고 유리 통창에 새똥 묻어있었음.

Dear Leesangah, Thank you for your feedback. We are sorry that the view and window cleanliness didn't meet your expectations. This is not the standard we strive for, and we'll address this with our housekeeping team. We appreciate your understanding and hope you'll consider staying with us again for a better experience. As for the construction, we apologize for the impact it has had on your stay. We understand how inconvenient it is and we hope that after it is finished, there will not be any major works for a while. Thank you again for sharing your experience. Mama ♥ You! Katie, FO Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,028 리뷰 8.9/10 위치
  • 1,489 리뷰 7.9/10 객실
  • 1,165 리뷰 8.5/10 서비스
  • 20 리뷰 7.5/10 인터넷 가격
  • 951 리뷰 8.7/10 조식
  • 814 리뷰 7.5/10 안락함
  • 750 리뷰 9.5/10 분위기
  • 501 리뷰 8.8/10 편의 시설

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주변에 있는 다른 시설

프라하 7- 홀레쇼비체 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.