Hôtel Mercure Nantes Centre Passage Pommeraye bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.019 ulasan

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 2
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 3
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 4

Deskripsi

Keistimewaan hotel

  • Di jalur pedestrian yang tenang di pusat kota

  • Sarapan dengan hidangan lokal

  • 10 menit dari stasiun kereta SNCF dan 20 menit dari bandara

  • Akses langsung ke Cité des Congrès dan Parc des Expositions de la Beaujoire

  • Parkir mobil Graslin 146 m

Akomodasi kami

Lokasi hotel

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
Prancis

GPS:47.214108, -1.560276

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

POMMERAYE

Setelah seharian bekerja atau mengunjungi Nantes, lepaskan penat dalam kenyamanan bar hotel dan nikmati minuman segar, baik sendirian, bersama keluarga, atau dengan teman-teman.

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Peringkat ALL  4.4/5  1.019 ulasan

Peringkat TripAdvisor  4.5/5  848 ulasan

Sertifikat keunggulan 2023

Perfect stay

Catatan Tripadvisor 5.0/5

Julie B Ulasan TripAdvisor tersertifikasi

Perfect stay! I discovered this place for a business trip. Well located and quiet hotel, tasteful decoration. Perfect breakfast, beautiful baguette and pastries. The team is very nice. I would love to come back next time :)

Thanks for this lovely review. Hope to see you again for a new stay in Nantes.

Uninspiring but comfortable.

Catatan Tripadvisor 3.0/5

25510 Ulasan TripAdvisor tersertifikasi

First impressions are vital Unfortunately, the reception area is disappointing because there is no official reception area, it seems the breakfast area is also the reception area No sense of authority here much to my displeasure. Our room was comfortable, small, internet okay but no tea/ coffee supplied although you could pay for it down in breakfast area which I thought was a bit mean!. However, most disappointing of all, is the bleak uninspiring black walls in the room,, Gave our room quite a depressing atmosphere. Service was not great. No towels one day until we asked. The good news is that the location is excellent and the bed is soft.They allowed us to store our luggage for a couple of hours. Much appreciated! Also, Nantes is a great place for a visit

Thank you for your feedback. We apologize for the disappointing first impression you had of our reception area. We understand how important it is to have a separate and well-defined reception area for some guest. In our hotel, it's a real choice to be different. We imagined our hotel as a Family House and that's why there is no reception desk. The lobby is also used for breakfast service, it is also a choice. We apologize for not providing tea/coffee in the room. This is a failure on the part of our housekeeping service. We understand that this is an important amenity for our guests, We are sorry to hear that you found the black walls in the room depressing. We will take your comment into consideration for future room renovations, as we strive to create a more uplifting and pleasant atmosphere for our guests. We are disappointed to hear about the lack of towels and the subpar service you experienced. This is not typical of our standards, and we apologize for the inconvenience caused. We will address this issue with our team to ensure it doesn't happen again in the future. We are glad to hear that you appreciated the excellent location of our hotel and the comfort of the bed. We are also happy that we were able to accommodate your request to store your luggage. We hope that these positive aspects helped improve your overall experience. Once again, we apologize for any inconveniences you experienced during your stay, and we appreciate your feedback. It is valuable to us as we continuously strive to enhance our guests' satisfaction. We hope you enjoyed your time in Nantes and that you will consider staying with us again in the future.

Great location. Very poor staff.

Catatan Tripadvisor 3.0/5

zz5659 Ulasan TripAdvisor tersertifikasi

This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.

Dear zz5659, Thank you for taking the time to share your feedback about your recent stay at the Hôtel Mercure Nantes Centre Passage Pommeraye. We apologize for any inconvenience you experienced during your stay. It is our belief that it is our responsibility to create a pleasant and comfortable environment for our guests, and we regret that we were unsuccessful in providing this level of service on this occasion. We have shared your comments with our team so that we may continually improve. Once again, thank you for your feedback and for being a loyal guest of the Hôtel Mercure Nantes Centre Passage Pommeraye. We hope to have an opportunity to welcome you back in the future. Kind regards, Hôtel Mercure Nantes Centre Passage Pommeraye Manager

just ok

Catatan Tripadvisor 5.0/5

monicaeS4663VK Ulasan TripAdvisor tersertifikasi

A super hotel, bar staff and room service could be so much better. We had a lovely stay but the room service girls were awful, they cursed at me in French, I'm from Ireland but speak French and I understood what she said to me in her vulgar french accent. Appalling behaviour.

Dear Monica E, Thank you for your review of Hôtel Mercure Nantes Centre Passage Pommeraye. We appreciate your feedback and are sorry that you had a less-than-ideal experience during your stay. At Mercure Hotels, we strive to create an atmosphere of warmth, comfort, and hospitality for all our guests. We have high standards for customer service and take guest feedback very seriously. We are sorry that this was not reflected in your experience with our room service staff. We hope that you will consider staying with us again in the future as we would love to provide you with the service that reflects our commitment to hospitality excellence. Sincerely, Hôtel Mercure Nantes Centre Passage Pommeraye Management

Very good recommendation

Catatan Tripadvisor 4.0/5

jazzymalazzy Ulasan TripAdvisor tersertifikasi

Superior room was very nice, great to have some extra space and a view over the local streets. Breakfast was very good. Bed was extremely comfortable. Air con worked brilliantly and wasn't noisy. Location is convenient for many of the sights, and it's 5 mins walk to Commerce for Line 1, 2 and 3 trams. All public transport is free at weekends. Nantes is a lovely place to visit, plenty to do and see.

Dear jazzymalazzy, Thank you for taking the time to write about your stay at our Hôtel Mercure Nantes Centre Passage Pommeraye. We are thrilled that you found the Superior room to be spacious, the breakfast was enjoyable, the bed comfortable and the air conditioning worked well. We are also delighted to hear that our location is convenient for many of the sights and attractions in Nantes and that public transport is free at weekends. At Hôtel Mercure Nantes Centre Passage Pommeraye, we strive to provide our guests with an enjoyable stay, full of comfort and convenience. We look forward to welcoming you back again soon! Sincerely,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 400 ulasan 9.3/10 Lokasi
  • 547 ulasan 6.6/10 Kamar
  • 526 ulasan 9/10 Pelayanan
  • 6 ulasan 3.3/10 Internet
  • 224 ulasan 8.3/10 Sarapan
  • 198 ulasan 8.8/10 Suasana
  • 158 ulasan 7.3/10 Fasilitas
  • 135 ulasan 6.2/10 Kebersihan

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