A pleasant new hotel. We were ungraded to a single king bed room with harbour view of the city. Location is closed to DFO and the Crown casino with 10 min walk. Reception staff courteous and helpful. Buffet breakfast can be better.

We have stayed at the Novotel South Wharf several times and although the rooms, meals and most of the staff are of great standard there is a lack of professionalism in the bar and dinning room. After settling in and enjoying the great views across the southern suburbs to the bay we went to the bar for pre dinner drinks. One staff member to look after a full restaurant and ever increasing number of customers in the bar is not good form on a long weekend or anytime really in this standard of motel. 30 minutes wait for pre dinner drinks is not good. Several customers left not wanting to wait for service.

A week long stay on the 25th floor was amazing. All of the staff are happy, smiling and always willing to go above and beyond to ensure your stay is memorable. Couldn't find a fault if I tried, will be back!

Friendly and professional staff, perfect location, close to shops, restaurants, free tram 5 min walk, couldn’t fault this place. New, clean. Stayed in studio room, with lovely city view. Cool bar on L6.

The Novotel South Wharf provides a good base for exploring Melbourne. It is not as expensive as a number of the Melbourne hotels and being new, provides a modern environment. Choose this hotel if you plan on being out and about during the day.

The staff on check in were friendly and the valet parking convenient. Room was big enough and clean with an excellent bathroom. We had a great view from the 25th floor and enjoyed a drink at the bar. Breakfast was very good but the lay out of the food area was a bit cramped around the coffee machine. Location close to South Wharf, the Exhibition Centre, DFO and the casino made it easy for us.

Location was great as it's central to the city and many restaurants right on the Wharf, with a public parking building next door. Ask or book for higher floors otherwise you will be looking at rooftops instead of a reasonable good view. Despite the hotel being new and large, the restaurant is not so crash hot, neither is the Cafe. Breakfast could do with an improvement as even after 2 days, it gets to be so boring! The room is good enough but the pillows, even with choice, can make you feel as if you are standing up.

Stayed at the hotel one night as my first visit to Melbourne as Accor ALL gold member. Total price for this stay is cheep enough though access to the hotel is not so convenient when using trams and not so easy to understand and find the hotel entrance. Guest room are clean and room size acceptable just for sleeping.

The team at front desk is excellent especially Andrea who is always very helpful. The rooms are new and its super well located for convention center and South Wharf. There is plenty of parking in paid station next door

Novotel South Wharf is my favourite hotel in Melbourne. The building and facilities are in excellent condition. The location is very convenient and staff were very friendly. They upgraded my room even when I did not ask them and as always provided welcome drink and water bottles.

Stayed over New Years period, hotel was very busy. Staff were friendly and helpful. There were long queues at check in throughout our stay, I think the reception/ concierge/bar areas were understaffed and many guests waited a long time to be served. Decor is very smart with gold and silver theme. Rooms are well appointed, very comfy bed and small but efficient bathrooms. Location is reasonable but is a decent walk to public transport, handy for the convention centre and casino.

We had an Excellent stay. Fantastic service, staff were excellent, they were very helpful. Excellent views. Location is close to South Wharf restaurants and DFO. Short walk to casino and Restaurants. Will definitely stay again.

Great location, friendly staff and fresh new rooms are the foundation of this hotel. Odd concept of entering a lobby and traveling up the lift to another level for reception and check in. Stay here mainly as it is the Accor hotel closest to what our needs were. Overall great spot close to shops and casino.

very nice new hotel, the staff are super helpful and lovely. The breakfast is amazing. I have had a lot of hotel buffets breakfasts but Novotel South wharf is the best I have had. in regards to taste, temperature and variety.

A conveniently located hotel, especially if you like shopping at DFO. However, trying to find a car park is really hard as the Hotel has a parking deal with the South Wharf shopping precinct. It can be a little tricky finding the carpark and as it was so busy with the cars of shoppers we ended up having to park several levels away from the Hotel. The Concierge suggested that when the shopping centre closed we move the car to a spot right next to the Hotel. We did that which made it so much easier with luggage etc. We had a top floor room and we had sweeping views of Port Phillip Bay and Yarra's Edge. The breakfast was excellent. The bed was wonderful. We had a lovely two night stay here and would stay again. Check-out time is busy with a really long queue. We would have used Express Check-out but we needed to get out parking ticket stamped for the reduced rate - $16 a day.