Hotel ibis Styles Kingsgate 3 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 3.569 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

+ 16 Serviços

Extras do hotel

  • Espaço Internet e WIFI grátis em todas as zonas do hotel

  • No centro de Melbourne com acesso fácil a atrações turísticas na zona grátis do elétrico

  • O hotel está a ser submetido a uma transformação no design dos quartos

  • 192 quartos de hóspedes com quartos familiares disponíveis

  • O hotel dispõe de serviço de lavandaria e limpeza a seco

Localização do hotel

ibis Styles Kingsgate

131 King Street
3000 melbourne
australia

Fax: (+61)3/96297110

Check-in desde as 13h00

Check-out até às 10h00

  • SOUTHERN CROSS:  Southern Cross

  • YARRA TRAMS:  TRAM 109 BOURKE ROAD

  • De avião

    MELBOURNE TULLAMARINE A 25,01 km / 15,54 milhas - Transporte Pagante

  • De barco

    Princes Pier A 5 km / 3,11 milhas

  • De barco

    Station Pier A 5 km / 3,11 milhas

  • De comboio

    Flinders St Station A 1 km / 0,62 milhas

  • De comboio

    SOUTHERN CROSS A 0,4 km / 0,25 milhas

  • De comboio

    Spencer St Station A 0,2 km / 0,12 milhas

GPS:-37.816933, 144.955978

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço

Kingsgate Cafe Foto não contratual

Kingsgate Cafe provides a cosy place to relax with wood panelling and lead light that adds to the hotel's historic ambience. The cafe with a balcony overlooking leafy King Street, offers a hearty breakfast each morning providing a range of options.

As nossas opções de alojamento

Acolhedor, moderno e caloroso, com cama confortável e casa de banho prática, os nossos quartos têm tudo o que necessita para uma estadia agradável.

Avaliações dos nossos clientes sobre o
ibis Styles Kingsgate

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 3.8/5

3.569 comentários

Classificação do TripAdvisor 3.0/5

1.581 comentários

Excellent stay

Nota Tripadvisor 5.0/5

Bradley H 27/12/2021 Avaliação com certificação TripAdvisor

Lovely hotel in the cbd, close to southern cross station. The staff were very friendly, nothing was too much trouble. The bed was comfortable, it was very clean, all covid protocols were in place Highly recomend this hotel

Dear 798bradleyh, Thank you for taking the time to tell us about your experience. At ibis hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will continue doing what we are doing now and do it even better in the future. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Styles Kingsgate hotel

Quarto Muito acolhedor e staff muito simpático

Nota clientes Avis 4.5/5

Francisco C. Amigos - 26/02/2020 Comentários confirmados de ALL

Pontos Positivos: Conforto do quarto Cortesia do staff Pontos Negativos: Isolamento Acustico Vista do Quarto PEqueno almoço podia ser mais completo

Dear Francisco C., Thank you kindly for taking the time to complete our online survey following your recent stay at our hotel- we do appreciate it. Your comments have been passed on and we look forward to seeing you again soon. Sincerely, Management Team

Brief Basic Stay

Nota Tripadvisor 4.0/5

Martin M 12/02/2020 Avaliação com certificação TripAdvisor

We had a family event to attend in Melbourne. We weren't planning to be in town long and we weren't planning to spend much time in our room. Hence, we wanted cheap accommodation near Southern Cross Station. Ibis Styles Kingsgate worked well for us.

Dear Martin M, Thank you for sharing with us about your recent stay. We are delighted that the hotel and our convenient location suited your needs on this visit. We hope to welcome you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

Excelente localização. Infelizmente para acessar o lobby temos que subir uma pequena escada, apesar de termos tido ajuda dos atendentes, não é muito bom.

Nota clientes Avis 5.0/5

Delma Casais - 05/02/2020 Comentários confirmados de ALL

Excelente experiência. Bom café da manhã.

Dear Delma T., Thanks for staying with us and sharing your feedback. Glad you enjoyed your stay and we look forward to welcoming you back again soon. Sincerely, Ibis Styles Kingsgate Hotel Team

value for money

Nota Tripadvisor 4.0/5

waltergold 27/01/2020 Avaliação com certificação TripAdvisor

Great location Renovated rooms vale for money and great staff. left items in the safe . they called and held them till i could get back to collect. the breakfast was sufficient but basic . information in lobby on screen was good the main station is 5 minutes away as is the food place DFO casino and yarra river

Dear waltergold, Thank you for your support and valuable feedback about your recent stay. Glad to read that you found our property represents good value for money. We will share your comments, especially about the staff to the team and we are sure it will serve as an encouragement to all of us. Thank you for bringing your experience to our attention and hope we will see you again in the near future. Kind regards, Management Team

Disappointing and old. Surprising for the Accor brand.

Nota Tripadvisor 2.0/5

yorkshirerockstar2 Business - 26/01/2020 Avaliação com certificação TripAdvisor

Positive - good location Negatives - Old hotel. Shabby interior and rooms. Asked for high floor- got low floor. Asked for double room and got two single beds and a tiny room. Not great as a platinum Accor member! Bedside lamp didn’t work No bar/ restaurant. Tiny fitness room. Accor team, this hotel needs a major renovation or set it free from your brand - it is doing you no favours. Thanks

Dear yorkshirerockstar2, We sincerely appreciate you sharing your feedback about your stay and can certainly understand your frustration with the issues mentioned. If it would be possible to know the details behind your stay that would be extremely helpful so we can investigate further and get back to you. Thank you again for your feedback- we do note your comments and will definitely ensure we monitor our service standards. Kind regards, Management Team

Muito boa a estadia

Nota clientes Avis 4.5/5

Marcos G. Casais - 04/10/2019 Comentários confirmados de ALL

Limpo, organizado, boa wifi, bom café da manha e bem localizado

Dear Marcos G., Thank you for sharing with us. We look forward to welcoming you back to the hotel again soon. Kind regards, Ibis Styles Kingsgate Hotel Team

Comfortable

Nota Tripadvisor 3.0/5

michelle0163 Family - 14/09/2019 Avaliação com certificação TripAdvisor

Although booked for two people there was only one towel, this was attended to quickly and politely. We did find empty biscuit packets under a bed, but the room was clean apart from that accidental discovery. Buffet breakfast is continental unless you wish to pay extra and limited but pleasant. Lift noise is an issue if you are a light sleeper. My room was not neat the lift (this time) but I could still hear it in the background.

Dear michelle0163, Please accept our sincere apologies for the lapse in service you have received from our Housekeeping team. We have alerted housekeeping to investigate the issue, focus on the little details and make sure all of our rooms are presented to our guests in the best possible manner and condition. We hope we can accommodate you again at the hotel in the near future to enjoy the hassle free and relaxing stay you deserve. Sincerely, Management Team

Renovator's Dream or Dream Renovation

Nota Tripadvisor 5.0/5

Adelaide_Hills Business - 16/08/2019 Avaliação com certificação TripAdvisor

Wow - what a delight Somewhat concerned by the existing overall score showing on Trip advisor, but I could not have been more pleased with my stay at the IBIS Kingsgate. I could not fault my room (no 249) which had been recently renovated with high quality fittings. The bathroom shower alcove was excellent, along with the bedding, sleep quality and cleanliness. Well done to everyone involved! In staying here this week, as a heads up, there is work continuing renovating rooms, but this is done discretely and during the days.

Dear Adelaide_Hills, Thank you for taking the time to give your kind review. It was our pleasure to have you stay with us. It is very encouraging to read your lovely review. We are always thrilled when our guests have such a wonderful stay and intend to come back again. We all look forward to welcoming you back soon and being of service. Kind regards, Management Team

It was ok

Nota Tripadvisor 3.0/5

Gags77 Couples - 11/07/2019 Avaliação com certificação TripAdvisor

Great location for what we were in Melbourne for. Unfortunately, there was a strange smell, the bathroom door wouldn't close properly, it was some what dirty, especially in the bathroom, and had a rough sleep due to paper thin pillows.

Gags77, Thank you for taking the time to provide us with your feedback following your recent stay with us, we do appreciate it. Please also accept our sincere apologies for the lapse in service you have received; this is not our usual standard and will be addressed immediately with our Housekeeping team ensuring that additional checks are made before allocating rooms to our guests. Thank you again for your feedback and we hope that you will give us the opportunity to better serve you in the near future. Kind regards, Management Team

Renovação em progresso

Nota clientes Avis 4.0/5

Carlos S. Viajante individual - 27/06/2019 Comentários confirmados de ALL

O hotel está em processo de renovação e obviamente alguns incômodos foram previstos

Dear Carlos S., Thank you for sharing with us. We look forward to welcoming you back soon. Kind regards, Management Team

IBIS Kingsgate Hotel.

Nota Tripadvisor 4.0/5

Lesley R Business - 22/05/2019 Avaliação com certificação TripAdvisor

Small but perfectly formed and clean room. Well worth the money. Quite handy to Swanson St Railway station and the Melbourne Convention and Entertaiment Centre. Handy to the shops too. Continental breakfast was underwhelming and no choice to add an egg or bacon

Dear Lesleyrhodes2018 Thank you for taking the time to review your recent stay with us, it is greatly appreciated. Your feedback in relation to our Continental breakfast has certainly been taken on board and will be discussed with the Team. We do have the option of a fully cooked plated breakfast for an extra charge as is not part of the usual buffet offering; that includes a choice of eggs, tomato, bacon, mushrooms and hash browns. We regret that our café staff were not able to offer a better explanation during your stay and we apologise for the inconvenience that this caused to you. Thank you again for sharing your experience and we look forward to welcoming you back again soon. Kind regards, Management Team

Very old hotel, but comfortable.

Nota Tripadvisor 5.0/5

C7908UUjohno Couples - 10/05/2019 Avaliação com certificação TripAdvisor

Although the hotel is very old and the room is small but had been recently renovated, it was adequate to our needs. i was impressed with their attention to detail. it is the little things that make a stay comfortable. Reception was excellent, and breakfast, though simple, was very good. Location is good, just a short walk to Southern Cross station. I would stay here again.

Dear C7908UUjohno, Thank you for your recent feedback- we certainly appreciate the comments. Glad to read you enjoyed your room and that our location was perfect for your accommodation needs. We hope we can welcome you back soon and we all look forward to seeing you again. Kind regards, Management Team

CHEAP, CHEAREFUL, GOOD VALUE.

Nota Tripadvisor 4.0/5

Marlene F Business - 06/05/2019 Avaliação com certificação TripAdvisor

A great location, amazing value room which included add on breakfast for $1. Perfect for the one person for an early morning work start in central Melbourne Undergoing renovations but this was managable noise wise. Happy helpful staff.

Dear Marlene, Thank you kindly for taking the time to reach out with positive feedback from your recent stay. We are pleased to hear that you enjoyed your stay with us and found the location perfect for all your needs. We hope that we will be able to welcome you back for another visit in the near future and thank you again for your kind review. Sincerely, Management Team

Cozy

Nota Tripadvisor 4.0/5

gaynort609 Business - 12/04/2019 Avaliação com certificação TripAdvisor

We booked a double room and were upgraded but this upgraded one was small so would hate to see original room. Overall it wasnt too bad as a motel/hotel is there for sleeping in so not too bad. We hung our "clean room" ticket on door sunday but they missed the room. We came back after 10pm and nothing was done. They provided s with fresh towels but no new sheets. It was Sunday night so didnt expect a full clean at night but day yes

Dear gaynort609, Thank you for taking the time to provide us with your feedback following your recent stay with us, we do appreciate it. Your comfort is very important to us. For guests staying multiples nights, bed linen is changed on a rotation schedule. Used towels are exchanged for fresh towels daily. If Housekeeping is unable to change a bed due to personal items left on a bed, a note will be left. Housekeeping will be happy to change your bed linen and make your beds each day if all personal items are removed. Please note that our staff are friendly, diligent and helpful and can be alerted of any issue at any time to minimize any impact on your stay. We once again thank you for your comments as it allows us to better improve our hotel for you and for our future guests. Kind regards, Management Team

Pleasant surprise!

Nota Tripadvisor 4.0/5

Trevor H Business - 07/04/2019 Avaliação com certificação TripAdvisor

Comfortable, clean, nicely renovated room (though small), new ensuite excellent, bed very comfortable, good value for money. Very short walk from Southern Cross Station. Just what I needed for a short overnight stopover.

Dear Trevor, Thank you for taking the time to give such a kind review. It was a pleasure to have you stay with us. We are all thrilled to read your review and we look forward to welcoming you back again soon. Kind regards, Management Team

Acima do esperado

Nota clientes Avis 4.5/5

Luis V. Negócios - 20/03/2019 Comentários confirmados de ALL

Quarto muito confortável e silencioso, duche forte, boa qualidade de internet e recepção simpática e eficaz. Só por uma vez um vizinho de quarto particularmente ruidosa incomodou, mas tirando isso a estadia superou as expectativas.

Exmo Senhor (a) V., Agradecemos os seus comentários no seguimento da sua estada. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Management Team

Brilliant hotel

Nota Tripadvisor 5.0/5

daniellS1224CK Friends getaway - 07/03/2019 Avaliação com certificação TripAdvisor

The ibis styles Kingsgate is a fantastic hotel for people that just want somewhere to stay. It has all the amenities you need and fantastic sized clean rooms. It is within close proximity to the train and bus station and also the central business district. If we are ever in Melbourne again will definitely stay there again as the staff are very polite and welcoming.

Thank you for your lovely review. We are glad that your experience in our hotel was lovely. We hope in the near future could welcome you back again to our hotel.

Nice and Simple.

Nota Tripadvisor 4.0/5

gregoryjamesf2017 Solo travel - 25/12/2018 Avaliação com certificação TripAdvisor

An old hotel with charm and character. Its a simple but comfortable hotel. Staff at reception are eager to help and they make you feel welcomed. Breakfast is simple but for $11 for a buffet breakfast which includes four different types of bread for toasting, fruit, pancakes, cereal, juices and tea and coffee it's great add $6 and you can get a cooked brekky of eggs your way, bacon, mushrooms, tomato and a hash brown which will certainly keep you going. they have just installed a gym in the hotel which is basic but you can certainly get the heart going with what they have on offer. Reception is 24/7 and as i said the staff are fantastic, any problems they want to help. The hotel is currently doing renovations but this is to improve the hotel and facilities. Definitely will be back and i highly recommend this hotel. Its centrally located to public transport, sky bus and the cbd.

Dear Greg, We very much appreciate your comments, great review and recommendation. We work really hard to offer the best service in the best possible environment, so we are happy to see that reflected on your last visit. Thank you again for sharing your experience and we look forward to keep welcoming you on your future visits with us. Kind regards, Management Team

Centrally located.

Nota Tripadvisor 3.0/5

gutenfilho Business - 16/10/2018 Avaliação com certificação TripAdvisor

The hotel is one the several good choices for accommodation if you are staying downtown Melbourne. Many attractions are within a walking distance, and the train station is right around the corner. You can't miss it."

Thank you for choosing to stay with us recently. We are glad to read that you made the most of our convenient location and we look forward to your next visit. Sincerely, Management Team

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