Nota clientes Avis (Classificação ALL) 4.2/5 572 comentários
Hotel aprovado por ALLSAFE
Situado na confluência do Etihad Stadium.
A 2,8 km do centro da cidade de Melbourne.
Paragem do elétrico grátis à entrada do hotel para acesso à cidade.
Ao lado da estação ferroviária de Southern Cross.
A 2 km do Crown Casino
679 La Trobe Street
MELBOURNE TULLAMARINE AIRPORT A 22 km / 13 milhas
Check-in desde as - Check-out até às
Pratos australianos modernos com um toque exclusivo que incluem os melhores produtos locais de Melbourne.
Peppers Docklands is a true showcase of sleek Melbourne style. Located right next door to Marvel Stadium, it is the ideal accommodation option when in town to catch a game or attend an event. Designed with architecturally unique Peppers King Rooms, Peppers King Suite and 2 Bedroom Dual key Apartment which offer that little bit more space to relax. Featuring bespoke, contemporary European style furnishings and high end products, you'll feel truly pampered.
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Nota Tripadvisor 5.0/5
JBA101 Avaliação com certificação TripAdvisor
Needed a place to stay for a night to attend a Christmas party. Very nice rooms and great service. Great location if you were attending the footy, Docklands area, but still close to the city. Lots of cheap car parks in the area within a short walk.
Dear JBA101, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to welcoming you back in the near future! Best regards, Maria Seroukas
Excellent city stay
Nota Tripadvisor 5.0/5
992lynnw Avaliação com certificação TripAdvisor
We had a lovely night at Peppers Dockland. The room was very roomy and beautifully appointed. My only comment that the cups in the room were way to small for a decent cup of tea or coffee. The staff were very friendly and extremely helpful
Dear 992lynnw, Thank you for your 5 Star Review! We are glad that you enjoyed your stay with us at Peppers Docklands. Your note regarding the size of the coffee cups has been taking into consideration and we highly appreciate your feedback. We look forward to welcoming you back in the near future. Best regards, Maria Seroukas
Nota Tripadvisor 1.0/5
motorsport2525 Negócios - Avaliação com certificação TripAdvisor
Couldn’t access properly, then was told that they couldn’t find the booking, then to finish it off, had nothing available, , tried to contact Accor, didn’t answer phone, then at 7pm was told that business hours are only till 7pm, found accommodation and service down the road
Not the standard of Accor Group Hotels
Nota Tripadvisor 2.0/5
sumeetbasantani Avaliação com certificação TripAdvisor
I normally stay with SPG Group hotels (now Marriot Bonvoy) but have stayed with quite a few Accor Group hotels in the past as well but I am not sure how this hotel achieved membership of Accor Hotels. I am a frequent traveler and I do not recall in my life when I have ever had an issue with cleanliness. During my stay, house keeping was missed once and cleaning overall was not upto standard. Also, the mattress and pillows used, were super uncomfortable. My overall experience was somewhat equal to staying in an overpriced Air BnB accommodation. The only positive experience was that the staff were polite and patiently listened to the feedback. But personally, I do not think I would recommend this hotel to anyone or think about staying in it again.
Dear sumeetbasantani, We very much appreciate your comments regarding your stay at the Peppers Docklands. We know that you have many options when choosing where to stay while in Melbourne. The fact that you had chosen Peppers Docklands is meaningful to us. We are sorry that your experience did not meet your expectations in certain areas and for that please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We will most certainly investigate this further within our team to avoid that the same occurrence does not happen in future. Once again we appreciate your sharing your concerns, it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact myself directly at the hotel should you choose to stay with us in future. Sincerely, Vedran Perica Front Office Manager Peppers Docklands Melbourne
Great to be back!
Nota Tripadvisor 5.0/5
Chris C Negócios - Avaliação com certificação TripAdvisor
It's the first time back in Melbourne in 12 months. The hotel is newly opened after the COVID hiatus and not my usual hotel of choice, but Peppers Docklands stepped up and took me by surprise. Great little hotel. Close to eateries, retail outlets and sports venues. All the staff are warm, friendly and attentive to every need. Rooms are well appointed and clean. It's a pity I missed enjoying their restaurant, by a couple of weeks, as from accounts it's usually a buzzing spot. Definitely, worth considering for a quick break away from normal life!
Dear Chris C, We very much appreciate your comments regarding your stay at the Peppers Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Peppers Docklands
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