Mercure Luxembourg Off kirchberg 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 799 görüş

Mercure Luxembourg Off kirchberg - Image 1
Mercure Luxembourg Off kirchberg - Image 2
Mercure Luxembourg Off kirchberg - Image 3
Mercure Luxembourg Off kirchberg - Image 4

Açıklama

Otel ekstraları

  • Next to the airport and 10 minutes from the city centre

  • Bâtiment historique

  • Modern welcoming rooms

  • Relaxing bar

  • Free Wi-Fi

Konaklama olanaklarımız

Otelin konumu

Mercure Luxembourg Off kirchberg

271, Rue De Neudorf
2221 LUXEMBOURG
Lüksemburg

GPS:49.622382, 6.164644

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

LE NEUDORF

It is a friendly place, with a warm and welcoming atmosphere that invites you to relax. Do not miss the Funch-Bricher beer, historically brewed in the hotel. Whether for a moment of relaxation or a professional exchange, our bar is the perfect place.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  799 görüş

TripAdvisor Derecesi  4.3/5  101 görüş

Avis müşterileri puanı 4.0/5

Ugur A. İş - ALL için doğrulanmış yorumlar

Personeller kibar ve sıcakkanlıydı. Oda temiz ve kahvaltı güzeldi. Ancak privilege oda fotoğraflardan farklı. Fotoğraflar yanıltıcı. Örneğin küvet yoktu. Fotoğraflardaki Küvetli odanın otelde sadece iki tane olduğunu öğrendim. Benim konakladığım oda fotoğraftakinden farklıydı

Merci d’avoir pris le temps de partager votre expérience. Nous sommes heureux de savoir que vous avez apprécié l’accueil de notre personnel, la propreté de votre chambre et la qualité du petit-déjeuner. Nous sommes néanmoins désolés que la chambre Privilege n’ait pas répondu à vos attentes par rapport aux photos. Comme indiqué, seules deux chambres disposent de baignoire, ce qui peut effectivement différer des images présentées en ligne. Nous prenons votre remarque très au sérieux et allons travailler à clarifier cette information afin d’éviter toute confusion pour nos futurs clients. Nous espérons avoir l’occasion de vous accueillir à nouveau et de vous offrir une expérience pleinement satisfaisante. Bien cordialement, L'équipe de mercure.

Excellent access to bus stops

Tripadvisor puanı 4.0/5

Guide09872742116 TripAdvisor onaylı yorum

Clean, modern, interesting decor and since public transport is free, most things are easily accessible from the bus stops rjght outside the front door. The bedrooms are lovely. Only problems were that the smell of cinnamon was overpowering in the reception, and breakfast had too many people to fit in. The food at breakfast was also cold, but it was a good selection for the price.

recommended

Tripadvisor puanı 5.0/5

Turan O TripAdvisor onaylı yorum

First of all, the hotel staff are very well-trained. When we arrived, there was a small issue, but the lady at the reception handled it perfectly and solved everything within 10 minutes. She even gave my son a drink as a kind gesture for the small mistake — which was really thoughtful. Sometimes it’s not the problem itself that matters, but how it’s handled — and they did an excellent job. The only funny thing was… why is there no door in the bathroom? 😄 Overall, definitely recommended!

Good hotel, higher price range, issue with room reservation

Tripadvisor puanı 3.0/5

J3227ACkimm TripAdvisor onaylı yorum

The hotel was fine and clean. On the higher price range, probably a bit overpriced for the limited services. For example, no hotel parking, no gym, no pool. Breakfast was great though expensive. Customer management suboptimal thoigh. Because we would arrive late, around 22pm, I called the hotel around 16pm to inform them, out of politeness, of our late arrival. The room had been booked and reserved weeks before. I even used the hotel website, not booking, for my reservation. The staff let us know late arrival was no problem and that our room was secured. She would even leave a not at the reception for the next receptionist. To our surprise, just 5 minutes prior to arrival (by 21:55) we were called by the hotel that are room was no longer available because they thought we had only booked it half an hour before and needed the room for someone else as they were fully booked. In the end they found us a roon anyway (so it wasn't fully booked?) and everything was sorted out. Quite a frustrating experience nevertheless and no real apologies afterwards. Probably an internal mistake, but still not one that should be made.

Quiet location

Tripadvisor puanı 4.0/5

Saffio C TripAdvisor onaylı yorum

Quiet location, looks like a residential area, but the city centre can be reached within 10/15 minutes thanks to 2 bus stops nearby, and the tram stop is about 10 minutes walk away. Decent room, nice bathroom, my only criticism is the shower: there's a half glass door and it is not possible to close it. Apart from this, an overall good experience

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 683 görüş 8.3/10 Konum
  • 867 görüş 7.8/10 Oda
  • 648 görüş 8.1/10 Hizmet
  • 15 görüş 6.9/10 Wifi
  • 408 görüş 8/10 Kahvaltı
  • 314 görüş 9.3/10 Hijyen
  • 286 görüş 9.6/10 Otel Ambiyansı
  • 215 görüş 7.9/10 Fiyatının Karşılığı

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