On check in staff not very attentive to detail thus problems. Returned to hotel on second day at 4 pm room not cleaned. So many children running wild and screeming and causing chaos at breakfast. General poor service at breakfast

A post-Christmas visit to Luxembourg took us to the Novotel, which was surprisingly busy for the time of year. The family rooms, with two double beds, are convenient and keep the costs down, although four to a room is quite cramped. Breakfast remains good, although the coffee is pretty inspid. The hotel used to enjoy good views across to the Court of Justice, but building works have obliterated the view and, once complered, you will need to keep the net curtains closed as you will be eyeball to eyeball with those in the adjoining building. The new buildings have also taken away car parking and the hotel car park was overfilled. Construction on the Kirchberg Plateau has got completely out of hand. On the other hand, the hotel is well located for the new tram system, which takes you close to the old town.

Spent an evening with family. Great hotel, good staff, very nice. Very clean and modern amenities. Kids enjoyed being there. Parking too small it seems though. Otherwise great souvenir, will definitely go back though.

Was there for one night for a business trip. Not so easy to find but manged it and was happy to get a parking on hotel's parkng lot just in front of the entrance for free. At the check in everything was prepared so that it was done in one minute. Room was spacey and well equipped also with coffee maker and mini bar for free- Was for dinner at the hotel restaurant. Good that they have, around seems to be nothing. Choice was rich at medium prices, quality very good.. Next morning's b'feast offered a lot of differentr.food, aldo very good quality, Checkout was also fast and easy.

The main issue is the bathtub/shower, very difficult, even hazardous, to get in and out of. I am 81 and in excellent physical shape - but I can't imagine most of my contemporaries dealing with the inconvenience of the tub. Also the water temperature would revert to SCALDING hot if the dial was not finely tuned. Another REAL HAZARD! My safe was not operational when I arrived. I used my daughter's who stayed next door. By the way, my daughter complained about the bad smell in her room!! I would NOT return. Bad value for the money.

It was a nice and quit stay. We've enjoyed the variety offered at breakfast. The restaurant is above the media but there is still room for improvement, like the service. It has a tram stop few minutes away, and it is located in a walking distance from the city center (if you are not too lazy and you appreciate a good walk) In the overall I recommend it.

The hotel room was nice enough, they gave us complimentary breakfast vouchers at check in which we thought was nice. We know that kids under 16 are free for breakfast (had 2 kids with us) as we have stayed at many Novotels before. Gave the vouchers in the following morning and explained we had 2 free breakfasts, the lady went off to reception so we assumed all was sorted. When the bill arrived (fast checkout so we'd already left) I was dismayed to see a charge for 2 breakfasts, I queried this on our return home and explained the situation, they answered my complaint with basically "that's the way it is". Needless to say Accor and Novotel have now lost my business

Friendly and professional staff, perfect location at a walking distance of the EU Institution I had to visit, clean room. The only problem was that there are construction works ongoing and they start quite early so not possible to oversleep...

9 kişi olarak 27 Mart Cumartesi-31 Mart arası tarihlerde kaldık. 4 farklı odaya sahiptik. Odalardan biri çok kötü kokuyordu söylememize rağmen kimse bir şey yapmadı. Son gün fazladan kahvaltı yazılmış ödemeyi yaptıktan sonra fark ettim. Müdürüm olmadığı ve telefonu açmadığı için bir şey yapamam dedi ve mail atmamıza rağmen dönüş olmadı.

Poor welcome. Fast check in not ready or unknown. Lift blocked at 6th floor. Parking full and finally due. Let's say that I am not in use in the accor group. As business member, I hope It will stay an exception.

I spent two nights in Hotel Novotel Kirchberg. The room was clean, and the bed ok. I enjoyed the quietness of the hotel whatever room you get. Breakfast is nice and varied. I went to the restaurant. Food is of good quality, however a little bit expensive.

Very good installations; ample room with two real double beds (as opposed to traditional Novotel setup of double bed plus sofa converttible); great shower (as opposed to standard bathtub). Superb breakfast. Parking can be complicated if hotel is full. Far from anywhere, so car is essential.

Extremely arrogant front desk who serves with a fake condescending smile. Decent breakfast service with attentive wait staff. This is a motel in the disguise of a hotel.Kids wanted to play table football. Front desk claims that the ball has been lost for a long time. Strange but we accepted it. Couple of hours later, another family was happily playing on it. Would not step in here again . expected better of a Novotel. Poor excuses for pillows.New sheets had hair on them. Refurbished bathroom was decent but that is about as good as it gets. Dont expect a glass in the room. Everything is using disposables .Bring your own water. We had a miserly 330ml bottle waiting for the 4 of us. Thank god Auchen is 2 tram stops away.

We spent a couple of days in this hotel beginning of October, when staying with a family in Luxembourg. This hotel is placed in a center of Luxembourg Business District, therefore it has more of a business character. Nevertheless, it is close to the city center and well communicated with the rest of the city (tram line stop and bus stops in a walking distance from the hotel). Rooms are classic Novotel, before the redecoration. Breakfasts are copious and well prepared (self-service). There is an outside area where you can sit down with your beer. However, otherwise than that it is a business hotel. Keep that in mind when booking your room.

Big, quiet, bright and fully equipped room. Spotlessly clean. Good breakfast with a staff that remains calm and smiling even when a really big group suddenly descends on the room... Rest of the staff also very competent and friendly.