Stayed here on a Saturday night. Car park was just 1 min walk away. Hotel very clean and modern Staff where very helpful Bar great Location great very close to the center The only issue was that they only served sandwiches on a Saturday night as told by the bar tender , shame they didn't have more snack , but not a great issue.

Very clean and modern hotel. Experienced great service in the restaurant for both dinner and breakfast. The only potential drawback is that the hotel car park isn’t on site, but just around the corner from the hotel.

A first class hotel with a very helpful management team who couldn’t do more than enough for you The rooms are excellent , spacious and comfortable, the location has easy access to the city centre By far the best hotel in leicester

We had a really nice time at Novotel Leicester. The room was to an expected standard for a new 4-star hotel, though noisy banging from maintenance both mornings, including at 7am, was unwelcome. The bar and restuarant area is sleek and modern, with a good range of drinks, and a nice food menu- the locally sourced pie was top-notch! We were looked after really well by who I think was the head barman, forgot to ask his name but he was really knowledgable about local food and drinks and very friendly. checkout experience was poor, however. I was not asked about our stay at all. Then when I made a query about a Novotel promotion double points on the app when you dine in bar or restaurant ,the staff only knew nothing about it, havent heard about it ,even when I showed in the app just so I dont look like I just made up a promo. PS, I know its pandemic and all but I miss the lil touch of reading remarks or booking notes and being personable by asking upon Checkin atleast how are you or how was the trip did you come far something like that but yeah covid pandemic hits everything

1 of my bookings went astray, I then had to pay £130 more for a June Suite, which is only marginally bigger that a King room and certainly not value for money. The cleaner forgot to remove the false eyelashes from previous guest. Gross. Upon complaining to reception they said that the room should have been cleaned and they’d take it up with housekeeping. No real apology, no attempt to recover customer service. Cannot believe this still happens