Novotel Leicester 4 estrellas

Gereserveerd voor een nacht, mooie grote kamer op vijfde etage, geweldig groot tv scherm waarmee je zelfs je eigen taal kunt instellen. Grote schone badkamer met regendouche. Ook het ontbijt was zeer uitgebreid, zelfs voor vega en vegan stond al klaar, mocht je dat nodig hebben, heerlijk full english gegeten. Personeel zeer vriendelijk en behulpzaam. Hotel ligt lekker dicht bij centrum.

As a regular visitor to Leicester Novotel, I cannot recommend it enough. My work takes me there every 6 weeks. The staff are exceptional, the service and the food are excellent. As a business, my colleagues and I are always looked after. Nothing is too much trouble. Catering is considered attentive and 5 5-star quality. The location is ideal, close to the city centre with good links to local transport. I would not hesitate to recommend the Leicester Novotel to anyone visiting Leicester for business or pleasure.

exceeded expectation.. I cannot put into words, I am honestly beyond grateful to the team for the level of service, expertise, food, level of detail. I am lucky enough to have been taught 5star service in London and I can honestly, wholeheartedly say this is what the whole of H&B team received from the minute they entered the property to the minute they left. When we arrived at the hotel, we were looked after beyond words from the operations team helping with our equipment to helping with the screen and making changes for the morning. The team at reception were super helpful, Aman you have the most helpful team – please do thank them! Aman, thank you so much for all your help, helping us sort the wifi, helping us with our printing just so accommodating. The dinner service by Rhian and team was faultless – the way she handled it from start to finish was a credit. We had no issues and complaints, and the food tasted incredible! – she had a real professional sense about her and made me feel calm. A real godsend to the team. The meeting itself went without a hitch – everything was set up and ready! – Luke who ran the day from the opps side in the morning was great, he ran around and made it look easy! The pastries, the teas, coffees had all arrived-on time, and he was always prepared ahead. The last-minute changes and switches, he did this without any fuss. The lunch was perfect – The chefs are amazing, Novotel you are lucky to have such an adaptable, professional, and talented chefs – the food prepared by the team just tasted perfect and no one complained the feedback received from lunch and dinner really was second to none. The way Chef adapted the menu for us, catered towards dietaries and made the food look presentable we are grateful for. As we headed into the evening, the energy from our team was electric and we felt a real buzz, Liv managed to organise our cocktail of choice and was super helpful before she left for the day. Cletus was all over it from the minute he started his shift and automatically made us feel that dinner in the evening was under control. He has such a calm approach, the way he led service from starters to desert was impeccable and seamless. HUGE thanks to Manpreet and Kerry who helped make it a great dinner. And finally… Thank you to you Maggie, you have been so helpful, and I really appreciate you helping with all our changes and the way you made me feel at ease you have been spot on! The last minute changes, the most detailed BEO you have been so amazing to work with, I have recommended the hotel to more friends and peers so hopefully they come your way. Maggie you captured every detail and working with you since January has been so easy. James, you have the most incredible team your team don’t just do their jobs, they go above and beyond. The whole team at Holland and Barrett saw this, the way they treat the hotel as if it is their home is priceless to see and that doesn’t happen by chance. All in all, I cannot fault the hotel, the service – the whole team are a credit!

De kamers zijn ruim en proper, goede douche en producten van rituals. Het ontbijt is goed en gevarieerd maar brood keuze is te beperkt! Onthaal is vriendelijk . 1 grote teleurstelling: 1 maal geen propere handdoeken en 1 dag was de kamer totaal niet opgemaakt! Bij de receptie werd dit eerst afgewimpeld als een kleine vergissing met de belofte dit de volgende dag te doen( dag van het uitchecken!)na het dreigen met een klacht werd dit vrij snel opgelost maar toen was het al 15u ! Als compensatie ( na zelf aandringen) kregen we een gratis drankje voor 2 in de bar .Dit liet een wrang gevoel na bij ons vierde bezoek!!niet voor herhaling vatbaar! Kies ook een kamer die niet aan de straat ligt veel lawaai van het verkeer

الغرفة ليست نظيفه تماماً، والمخدات يوجد فيها بقعة سوداء يوجد رائحة كريهة فالغرفة ولايوجد مسببات الراحة .