Nota de clientes de Avis (Clasificación de ALL) 4.0/5 650 opiniones
Mercure Nottingham Sherwood Hotel
296 Mansfield Road
Estación del ferrocarril
Acceso: 3.3 km / 2.05 mi 35 min walk / 8 min drive
Registro a partir de - Salida hasta
Nuestro restaurante diáfano está situado en la terraza cubierta y ofrece una amplia gama de platos de temporada que deleitarán su paladar. Tenemos menús para intolerancias alimentarias y estamos abiertos al público.
Valoraciones de nuestros huéspedes
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A good hotel
Nota de Tripadvisor 4.0/5
andrewt591 En solitario - Valoración certificada de TripAdvisor
Lots of car parking spaces all around the hotel , quick check in at the reception which is just a tall desk with one guy sitting at, not sure why but the a couple of security guys walking around, all info given by the reception guy It has a swimming pool and spa but unfortunately the spa was closed! Lifts to all the floors The room(345) is quite small just enough room to walk around the bed without hitting the TV on the wall . Shower room okish size ,the shower was perfect. Bed was really comfortable had a good night sleep, WiFi OK. Didn't eat here as few restaurants close by Breakfast not included but can add for 14 pounds!!! About 25 min walk to the city centre lots of nice walks and runs close by Would I stay again and recommend YES definitely 👍
Dear Andrew, thank you for taking the time to write us a review regarding your recent stay with us. I am delighted with the glowing review you have given to us and all our staff will be very pleased as they all work hard around the clock and strive to achieve the service they give to each and everyone of our guests from check in to check out. we hope you will visit us again once the leisure facilities are open and we would love to thank you for choosing the Mercure Nottingham Sherwood hotel. Kind regards Gemma
Nota de Tripadvisor 5.0/5
Kerubu O Valoración certificada de TripAdvisor
Amazing hotel, very modern and stylish. Staff (especially all the receptionists) were delightful and very accommodating. Room service and the food/drinks were lovely as well. Would definitely recommend. PS. My sleep was amazing in those beds!
Dear Kerubuo, Thank you for taking the time to leave us a review following your recent visit to The Mercure Nottingham Sherwood Hotel. We are so delighted that you enjoyed your stay with us and thank you so much for your kind words about our staff, in particular our reception team, it is fantastic to hear that you felt our team were accommodating, I will be sure to pass on your kind comments to our team which I am sure will be well received. On behalf of the entire team, we very much look forward to welcoming you back again soon. Kind Regards, Joe
Nota de Tripadvisor 3.0/5
RichardK873 En familia - Valoración certificada de TripAdvisor
I booked the Mercure because of its location and the pool and gym facilities. However, when we got there, we were told that the pool was not available due to issues with maintaining the temperature. The next morning I visited the gym. About a third of the equipment in the gym (running machine, cross-training machine, some other stretchy thing) was also out of order. I asked staff about this at reception, they were apologetic and gave me and my sons a drinks voucher. My point is, I specifically selected this hotel to benefit from the use of these facilities, it was not cheap! Feeling a little bit ripped off. There are positives however, the rooms were lovely and comfortable and the full English breakfasts were delicious. Having said that, if I had known that these services were not up to standard, I would have saved myself a couple of hundred quid and booked into a hotel down the road. Overall, if you are not bothered about the facilities I have had a moan about, it's a great hotel with free parking and not far from town. Personally, I'll find a cheaper hotel next time.
Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. kind regards Gemma
Nota de Tripadvisor 5.0/5
823josiec De negocios - Valoración certificada de TripAdvisor
Attended a meeting at the Mercure Hotel and the room was laid out very nicely, tea and biscuits at the entrance, water, sweets, pens and paper on the tables. John was especially helpful and friendly during our time at the hotel.
Hello Josie, thank you for taking the time to review our hotel in regards to a conference you attended. We try to go above and beyond for all our guests whether they be conference guests or our overnight guests. All our staff strive to achieve the service you received through out the stay with us. we hope you will choose us for your next conference or even for an overnight stay. Once again thank you for choosing the Mercure Nottingham Sherwood Hotel Kind regards Gemma
Lovely staff, stay spoilt by strong smell of cannabis in corridors
Nota de Tripadvisor 3.0/5
alisonhL4326XJ Con amigos - Valoración certificada de TripAdvisor
Stayed as part of a group. Mainly ovely helpul staff, especially John. Stay spoilt by very strong smell of cannabis in corridors on both nights. When a member of our group complained told that they would open some windows!!! Same on second night. Other guests complained but nothing done. Security men sitting in lobby next to heater playing on their phones, surely they couldhave done something Shame but will not stay here again because of this.
Hi Alison, Thank you for taking the time to write us a review. I do apologise that your visit was ruined by the smell of cannabis in our corridors, I will fully investigate which staff were on duty as this is not an appropriate response to yourself and we should be taking these complaints serious as we do not tolerate drug use within our hotels. Please again accept my sincere apologies and we do hope you will consider coming back so we can remedy this stay for you. Thank you for choosing the Mercure Nottingham Sherwood Hotel Kind regards Gemma
En colaboración con TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price