Mercure Villeneuve-Loubet Plage hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 765 أراء

Mercure Villeneuve-Loubet Plage hotel - Image 1
Mercure Villeneuve-Loubet Plage hotel - Image 2
Mercure Villeneuve-Loubet Plage hotel - Image 3
Mercure Villeneuve-Loubet Plage hotel - Image 4

الوصف

خدمات الفندق الإضافية

  • Restaurant "Le Syracuse" with its panoramic view and its new concept

  • Swimming pool on the rooftop!

  • Green Key certificate

  • Parking lot

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Mercure Villeneuve-Loubet Plage hotel

215 Boulevard Eric Tabarly
06270 VILLENEUVE-LOUBET
France

نظام تحديد المواقع العالمي (GPS):43.637861, 7.140443

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
قرب الفندق
  • موقف

Le Syracuse

Le Syracuse is an exquisite restaurant and rooftop in Villeneuve-Loubet where its Mediterranean dishes are served by the poolside in an exceptional setting overlooking the sea.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  765 أراء

تقييم TripAdvisor  4.0/5  224 أراء

worst restaurant award in the refurbished and recently reopened hotel Mercure

ملاحظة Tripadvisor 1.0/5

regisept تقييم TripAdvisor المعتمد

Not this hotel - definitely not

ملاحظة Tripadvisor 1.0/5

Amie L تقييم TripAdvisor المعتمد

Dear Madam, We regret to see that you did not enjoy your stay in our hotel. First of all, we would like to apologize for the incident you mentioned. Unfortunately, it seems to have annihilated all subjectivity in your judgment of our establishment and its staff. On this particularly windy day, as one might imagine at the seaside, the “do not disturb” sign actually fell off the door, and we couldn’t find it again. Our maid (who has worked with us for 10 years) came around 11 a.m. and not having noticed or had any contraindication to cleaning it, she entered to carry out her meticulous, daily work and to put your room in order. When she came in, no one was there and you surprised her by walking in doing her work. The rest of the story is quite unrealistic. You began to literally yell at her, calling her a thief, bordering on insulting and intolerable without any conclusive evidence allowing you to do so. Our housekeeper has worked in this hotel for many years, she has exemplary behavior and her integrity has never been called into question. She tried to apologize to no avail. Our manager intervened and before he even spoke, you reserved the same fate for him. You also yelled at him without any words being able to be said. Despite numerous apologies and attempts to explain the situation, after more than 10 minutes of continuous yelling, in monologue, in the corridors, and lobby of the hotel, our management staff had to warn you, because you were disturbing the peace of other customers, which you did not appreciate. Today we see that we are suffering the slander of your frustration. We have also noted that you regularly encounter conflicts in different establishments, which leaves us perplexed as to your judgment and the reality of the situation. Finally, when you indicate the other elements, note that in addition to being part of a serious and world-renowned hotel chain, we are constantly monitored by different organizations, that we are labeled “Green Key” and have received numerous distinctions . Fortunately, the hundreds of comments and ratings from our customers definitively attest to the quality of our services and our staff. Your intransigence and anger despite our repeated apologies and attempts at dialogue is totally disproportionate to the situation and we regret it. We have never encountered such a situation from our visitors and it is regrettable that you have not managed to regain your calm. We advise you for your next stays to specify when you arrive at the reception of a hotel that you do not want cleaning service. We wish you excellent continuation.

Avoid this hotel

ملاحظة Tripadvisor 1.0/5

TravelingCelt Couples - تقييم TripAdvisor المعتمد

Average hotel

ملاحظة Tripadvisor 3.0/5

AntonellaD785 تقييم TripAdvisor المعتمد

Nice hotel for a short stay

ملاحظة Tripadvisor 4.0/5

SerbanS700 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

بالاشتراك مع TripAdvisor

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