Ibis Torreón Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 1,057 reviews

ALLSAFE approved hotel

Ibis Torreón
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+ 19 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Hotel location

Ibis Torreón

Carretera Torreon
San Pedro 2200
27420 torreon
mexico

Check-in from 15h00

Check out up to 12h00

  • By plane

    A INT DE TORREON At 48km / 29.83 miles

  • By plane

    A INT DE TORREON At 48km / 29.83 miles

GPS:25.6065527, -103.399247

Hotel services

Check-in from - Check out up to

In summary
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

One breakfast Non contractual photo

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 33

  • Maximum capacity: 20 people

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Our guest reviews for
Ibis Torreón

100% genuine reviews from our guests

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ALL Rating 4.5/5

1,057 reviews

TripAdvisor Rating 4.5/5

21 reviews

Good location, clean rooms, good service

Customer review rating 3.5/5

Rafael G. Families - 30/11/2021 Confirmed reviews ALL

Staff is friendly, hotel is well located, rooms could be a little bit bigger

Dear Rafael, We very much appreciate your comments regarding your stay at the ibis Torreón. ibis is an Economic Business brand so the size rooms are small to have an competitive rate, in Accor the rooms are bigger in next categories like Novotel, Mercure, and lots the brands. For security a person just can go to their floor with the card but if it is necessary our guests can ask it to be in the same floor at check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. G. - General Manager

Estancia agradable agradable

Customer review rating 5.0/5

Adolfo Families - 16/11/2021 Confirmed reviews ALL

Agradable

Muchas gracias Adolfo! Esperamos verte de nuevo por ibis! Saludos de todo el equipo.

Good stay

Customer review rating 5.0/5

Mariana Couples - 01/11/2021 Confirmed reviews ALL

Kind staff, good sized rooms

Dear Mariana We very much appreciate your comments regarding your stay at the ibis Torreón. We are happy to know about Your Good Stay Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier G. - General Manager

Estancia agradable

Customer review rating 5.0/5

Erika Couples - 27/10/2021 Confirmed reviews ALL

Agradable

Muchaas gracias Erika! nos alegra que tu estancia con nosotros fue agradable. No teneos Gel antibacterial en habitacion, solo en pasillos y lobbby. Esperamos verte de nuevo por ibis! saludos cordiales,

All that you need.

Customer review rating 4.5/5

Oscar H. Families - 26/10/2021 Confirmed reviews ALL

Very pleasant, the hotel is well located with quick access to malls and restaurants.

Dear Oscar We very much appreciate your comments regarding your stay at the ibis Torreón. ibis is a concept business economic that have small spaces, right but we can see You again it will be a pleasure to attend You. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM

Nice complex, felt safe

Customer review rating 4.5/5

Steve Couples - 09/10/2021 Confirmed reviews ALL

The stay was great, only bad part was as we pulled out to leave a motorcycle police pulled us over and demanded a bribe or he was keeping our license. He almost appeared to be waiting for us to leave hotel. Bad for tourist business when the police are on the take. Will avoid Torreón in the future.

Dear Steve, We very much appreciate your Qualification regarding your stay at the ibis Torreón. What a pity to know about this kind of police, unfortunately we can not control it and it is bad to know People avoid Torreon for this kind of actions. Thank you again for sharing your experience, and we hope your next visit at ibis will be as pleasant as the previous one. Sincerely, Javier G. -General Manager

Estancia agradable

Customer review rating 5.0/5

Misael Friends - 04/10/2021 Confirmed reviews ALL

Exelente

Estimado Misael, Nos alegra que tuvieras una estancia agradable con nosotros. He felicitado al equipo de recepcion ademas de compratir tus comentarios y estan muy contentos. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Javier G. - Gerente General

Not the best stay

Customer review rating 2.5/5

Martin H. Couples - 04/10/2021 Confirmed reviews ALL

This place needs a major improvement. Seems like it's been neglected way before the Pandemic. Rugs and towels need to be changed for good. Our room's shower had a soap dispenser that collapsed from the wall. And I has to ask for towels (there where non) no tissue paper or hand soap.

Dear Martin, Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have change Towels bad than effectively needed to be changed now. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Javier G. - General Manager

Good stay

Customer review rating 5.0/5

Luis Couples - 27/09/2021 Confirmed reviews ALL

Awesome price, location and amenities.

Dear Luis, We very much appreciate your comments regarding your stay at the ibis Torreón. We are Happy to read Your comments about the cleaning and it is good to know the price is awesome too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier G. - General Manager
Customer review rating 5.0/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

Simply a very nice stay.

Dear Maria Fernanda, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. Thank you for share your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier G. - Gerente General

Stay was great.

Customer review rating 5.0/5

Brenda G. Couples - 03/08/2021 Confirmed reviews ALL

Good service and easy access.

Dear Brenda, We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Javier G. - General Manager

Great service, comfy stay (with pets)

TripAdvisor rating 5.0/5

Jaapoika Family - 10/01/2021 TripAdvisor review

We stayed at Ibis over 5 nights around New Year's Eve. First stayed at a one bed bedroom, and then moved into a two bed bedroom. Rooms are small but comfy and new. Front desk staff was very helpful and friendly. Location is good as it has access to nearby HEB, universities, malls, etc. We brought our two small dogs, which is a plus given it seems to be the only hotel in Torreon accepting pets. We saw many other pet owners around. The only negative to me is the hefty MX$300 fee per pet / night once has to pay. It really has no other benefit that bringing the dog (no special cleaning, service, etc) for this fee. I believe it'd be best to put down a deposit and charge only if needed.

Dear Jaapoika! Thank You so much for all your review. It is very important to know and to have real experiences and so detailed as You wrote. The pet fee is for cleaning additional at the end of the stay, but I understand that if You travel with two (MAX ALLOWED) pets, It could increase the rate. But it is a good suggestion to try changing the national politics and bring a best relation Price-quality. Thank again for stayed with Us. best regards!

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