Ibis Trujillo 4 étoiles

Note Avis clients (Note ALL) 4.5/5 1 070 avis

Ibis Trujillo - Image 1
Ibis Trujillo - Image 2
Ibis Trujillo - Image 3
Ibis Trujillo - Image 4

Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Les enfants de moins de 10 ans séjournent gratuitement avec leurs parents.

  • Découvrez la musique ibis en live dans notre hôtel

  • Salle de réunion avec possibilité de pauses café

  • L'hôtel accepte les animaux de compagnie ! Animaux admis jusqu'à 33 kg (conditions et frais).

  • À 20 min de l'aéroport international Capitaine FAP Carlos Martinez de Pinillos

Nos hébergements

Localisation de l'hôtel

Ibis Trujillo

13008 Trujillo
Pérou

GPS:-8.121449, -79.034986

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

IBIS KITCHEN RESTAURANT

Photo non contractuelle

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 070 avis

Note TripAdvisor  5.0/5  82 avis

Excellent!

Note TripAdvisor 5.0/5

SHEARLEY ANGHEL... V Avis TripAdvisor

Delicious food and excellent beds, and the kind people in the reception, the bar Is beautiful, AND the place Is near to the town Center , the músic Is nice, inthe conclusión everthing was very good , AND i'd recommend this beatiful place innTrujillo.

Dear Shearley, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña General Manager

Me gusto el trato y la atención del personal

Note TripAdvisor 5.0/5

Lucia Fernanda S Avis TripAdvisor

Me recibieron muy amables y con toda la atención del mundo, su desayuno muy rico y variado , me ayudaron con las maletas al llegar y al salir. Si personal muy atento con todas las necesidades que teníamos , su internet rápido ya que eso en otros lugares es un problema

Estimada Lucia. Muchas gracias por compartir sus comentarios con nosotros. Conocer las opiniones de nuestros clientes es lo que nos ayuda a mejorar día a día. Nos alegra saber que nuestra atención, nuestro desayuno y nuestro servicio de internet estuvieron a la altura de sus expectativas. Esperamos tener la oportunidad de brindarle nuevamente nuestra atención. Saludos, Freddy Vicuña Gerente General

bon sejour

Note Avis clients 5.0/5

Hanae Professionnel - Avis confirmés ALL

bon sejour

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Trujillo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Freddy Vicuña General Manager

What a disappointment

Note TripAdvisor 1.0/5

DayTrip32546862286 En couple - Avis TripAdvisor

One of the worst hotels I have stayed in for years of travel in aviation. The rudeness of employees to poor service in the afternoon restaurant staff literally 1.2 hours waiting a sandwich the first night we stayed only to be told in a dining room with 12 persons it was very busy and would be 1/2 mor hours for a sandwich. We decided to stay our original 4 day plan as to give a chance but after a broken chair in our room which the leg just broke of not from abuse but just sitting down being charged 200 soles with negotiation too tonight the restaurant server after 45 minutes proceeds to tell us we never ordered our food go figure this place requires customer service lessons I have never experienced this type of service any place else and I have stayed at other Ibis in Miaflores and Spain but never experienced this type of issues and to add the application of taxes is the discretion of the desk clerk we will not be staying in this hotel again.

Dear Guest, Thank you for taking the time to share your feedback. ´ We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will share your comments with our F&B manager in order to improve our service. This kind of feedbacks help us a lot, because they make us get better as a hotel. As it was published in your room, if there's a damage it will be charge to the guest bill. We know that the price was negotiated with our general manager in order to avoid to charge the real cost of the item. About the taxes, our front desk team explained to you that, according to the DS 919 at the peruvian law, all the foreing guest don't have to pay the IGV Tax if they have all the documents it requires, nevertheless, if there's a peruvian person who doesn't have the documents as we need in order to exonerate the tax at the same room, the tax have to be added. Thanks you again for giving us the chance to improve our service with your comments. Sincerely, Ibis Trujillo Team

Wonderful place stay

Note TripAdvisor 5.0/5

tyeonr Avis TripAdvisor

Anita at the front desk was amazing I'm from LA first time in Peru she was the hostess with the most is I was there in March I'm finally writing this thing it took so long seriously nice place good people like the location il be black!!

Dear guest, We truly appreciate the time you set aside to share your opinion regarding your stay at our Ibis Trujillo hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña Hotel Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 155 avis 8.1/10 Site
  • 283 avis 6.4/10 Chambre
  • 486 avis 8.5/10 Service
  • 6 avis 10/10 Internet
  • 124 avis 9.2/10 Ambiance
  • 112 avis 8.3/10 Petit déjeuner
  • 96 avis 5.9/10 Propreté
  • 7 avis 1.7/10 Espace bien-être

Dispensé par Trustyou