Raffles Shenzhen 5 stars

Customer review rating (ALL Rating) 4.9/5 42 reviews

Raffles Shenzhen - Image 1
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T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

Description

Hotel extras

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

Our accommodation(s)

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Hotel location

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

Telephone
Fax +86 755 8666 8660

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  42 reviews

TripAdvisor Rating  5.0/5  2,562 reviews

Repeated stay at Raffles Shenzhen

TripAdvisor rating 5.0/5

Jlin77 Business - TripAdvisor review

Dear Jlin77, Thank you for choosing Raffles Shenzhen again and for sharing your feedback with us. It is gratifying to hear that you enjoyed our spacious accommodations, thoughtful turndown amenities and impeccable breakfast selection. Your kind words about our attentive team mean the world to us and we will be sure to pass on your appreciation. We also appreciate your constructive feedback on the in-room dining experience. Please be assured that we will review your comments on Raffles Fried Rice with our culinary team to ensure continuous improvement in both taste and presentation. We look forward to welcoming you back for another exceptional stay in the near future.

Good location and warm hospitality!

Customer review rating 4.5/5

Kl Couples - Confirmed reviews ALL

Dear Mr. L., Thank you for choosing Raffles Shenzhen and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our prime location and experienced the warm hospitality that we strive to provide all our guests. Your appreciation means the world to our team, and we will certainly share your compliments with them—it will serve as great encouragement to continue delivering exceptional service. It would be our pleasure to welcome you back for another wonderful stay whenever your travels bring you to Shenzhen again. Please don’t hesitate to contact us directly if we may assist with any future arrangements. Yours sincerely, Raffles Shenzhen Buter Team

Enjoyable experience in Shenzhen

Customer review rating 5.0/5

Tony C. W. K. Couples - Confirmed reviews ALL

Dear Mr. K., We are absolutely delighted to receive your kind words and are thrilled to hear that your first visit to Shenzhen was made memorable by your stay with us! Your appreciation for our prime location, exceptional service, room quality, cuisine, and overall ambiance means the world to our team. It’s truly rewarding to know that we’ve given you every reason to return, and we can’t wait to welcome you back for another outstanding experience. Your gratitude towards our staff has been shared with the entire team—it will surely inspire them to continue delivering the highest standards of hospitality. Thank you once again for choosing us, and we look forward to serving you again soon! Raffles Butler Team

Raffles SZ

TripAdvisor rating 5.0/5

Ben L TripAdvisor review

Dear I7273QCbenl, Thank you for sharing your experience at Raffles Shenzhen. We are delighted to learn that your stay exceeded your expectations and that our meticulous attention to detail, from room design to personalized service, contributed to a memorable visit. It brings us great comfort to know that Amy and our housekeeping team provided you with attentive, thoughtful and warm hospitality. Ensuring that every guest feels welcome and well cared for is at the heart of everything we do, and we deeply appreciate your recognition of their dedication. Please be assured that we will pass on your kind words to Amy and the team, as such feedback is a tremendous source of motivation. We look forward to welcoming you back in the future and curating another exceptional stay.

The experience in Raffles SZ

TripAdvisor rating 5.0/5

Tommy L TripAdvisor review

Dear tommylZ5572OG, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen! We are delighted to hear that your stay exceeded your expectations and that you enjoyed our hotel's luxurious comfort and attention to detail. We appreciate your kind words about Amy, our Room Attendant. Her dedication to providing thoughtful and warm service is exactly the standard we strive for at Raffles, and it's heartwarming to know that her efforts had such a positive impact on your stay. Your feedback is extremely valuable to us, and we appreciate the opportunity to contribute to your experience. We look forward to welcoming you back to Raffles Shenzhen in the future and continuing to provide you with exceptional service and experiences. Thank you again for your kind recommendation and we hope to see you soon!

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Other web-users rate our hotel

  • 416 reviews 9.2/10 Location
  • 971 reviews 9.2/10 Room
  • 1,382 reviews 8.9/10 Service
  • 7 reviews 4.5/10 WiFi
  • 489 reviews 9.7/10 Vibe
  • 387 reviews 8.8/10 Amenities
  • 300 reviews 8.5/10 Breakfast
  • 280 reviews 9.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.