Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,429 reviews

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Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,429 reviews

Customer review rating 3.5/5

Joshua S. Business - Confirmed reviews ALL

Water pressure int he shower was so low you hit the tap while trying to get under it

Dear Mr. S., Thank you for taking the time to share your feedback and for rating your stay. I am truly sorry to hear about the low water pressure in the shower and the inconvenience this caused during your visit. This is certainly not the level of comfort we strive to provide. Your comments have been shared with our engineering team so the matter can be addressed promptly. We value insights like yours as they help us improve the overall guest experience at Fairmont Austin. Should you wish to discuss this further or allow us the opportunity to make things right, please feel free to reach out to us directly at AU… . We would truly appreciate the chance to welcome you back for a more comfortable and seamless stay. Best Regards, Pablo Guest Experience.

Customer review rating 5.0/5

Elie T. Families - Confirmed reviews ALL

Everyone was welcoming and helpful

Dear Mr. T., Thank you very much for your perfect score and kind feedback. We are delighted to hear that everyone you encountered was welcoming and helpful throughout your stay. Your words mean a great deal to our team at Fairmont Austin, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon. Best Regards, Pablo Guest Experience.

Customer review rating 5.0/5

Guillermo R. Couples - Confirmed reviews ALL

The staff as allways were FANTASTIC! from valet to receptionist to food at Garrisons, drinks at the bar with live music, great spa experience... just perfect, and yes a perfectly clean room

Dear Mr. R., Thank you so much for your perfect score and for sharing such a wonderful review. We are truly delighted to hear that every aspect of your stay was flawless from valet and reception to dining at Garrison, enjoying drinks with live music, a relaxing spa experience, and a perfectly clean room. Your continued recognition of our team’s fantastic service means a great deal to us and reflects the passion and care our colleagues bring to each guest experience at Fairmont Austin. We sincerely look forward to welcoming you back again for another exceptional stay. Best Regards, Pablo Guest Experience.

Customer review rating 5.0/5

Perry I. Business - Confirmed reviews ALL

Thank you for a wonderful Stay. Rodney and team are incredible and the rooms are perfect.

Dear Mr. I., Thank you for the perfect score and for sharing such kind words about your stay. We are absolutely delighted to know that your experience was so memorable and that our rooms exceeded your expectations. Your recognition of Rodney and the team means a great deal to us. They take immense pride in delivering genuine and thoughtful service and your feedback will certainly be shared with them as a source of inspiration. We truly appreciate you choosing to stay with us and look forward to welcoming you back for another exceptional visit in the near future. Best Regards, Pablo Guest Experience.

Customer review rating 5.0/5

Monica G. Couples - Confirmed reviews ALL

From top to bottom the best service all around!

Dear Ms. G., Thank you very much for your outstanding feedback and perfect score. We are truly honored to hear that you experienced exceptional service from start to finish. Your kind words are a wonderful reflection of the dedication and passion of our team at Fairmont Austin, and we sincerely appreciate you taking the time to share them. We look forward to welcoming you back for another memorable stay. Best Regards, Pablo Guest Experience.

Other web-users rate our hotel

  • 1,114 reviews 8.6/10 Location
  • 2,513 reviews 8.2/10 Room
  • 3,102 reviews 8.8/10 Service
  • 145 reviews 4.6/10 WiFi
  • 910 reviews 8.1/10 Cleanliness
  • 843 reviews 9.1/10 Vibe
  • 809 reviews 7/10 Comfort
  • 795 reviews 7.3/10 Food

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