Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,597 reviews

Best price
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101 Red River Street, 78701 Austin, United States

Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Telephone
Fax +1 512-580-0198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,597 reviews

TripAdvisor Rating  4.7/5  6,828 reviews

Exceptional, Genuine and Warm Hospitality at a Luxury Level Experience

TripAdvisor rating 5.0/5

Scenic13150525814 TripAdvisor review

My son treated me to a one-night stay at the Fairmont Austin. From beginning to end, I felt genuinely cared for, welcomed, and relaxed in a way that is rare. Seda and Rachel at the front desk made the entire arrival warm, informative and was seamless. Their kindness immediately made me feel comfortable and at home. Garrison was extraordinary. From the hostess (I forget her name but the woman working Saturday evening was so welcoming with Jasper. ) to the chefs!! Every detail was impeccable. Jasper created an incredible tasting menu paired beautifully with wine for each course. It was the best wine pairing experience I’ve ever had. Katelyn was an amazing server. Attentive, knowledgeable, and kind as well as Joel both provided wonderful service. It also meant so much when members of the Fairmont Banquets team even stopped by to wish us a lovely night together as mother & son. Artur & Sarah Dorsett adding a truly personal touch to our experience. Later that night, we ordered in-room dining, which was quick and easy. Mikayla was friendly and knowledgeable when taking our order, and the young gentleman who delivered the food was professional and kind though I didn’t catch his name. The highlight of my stay was my spa treatment the following day. As a breast cancer survivor with body sensitivities and experiencing my first massage I was understandably nervous. Sarah, my massage therapist, was absolutely wonderful. She made me feel safe, comfortable, and completely at ease. I am not someone who relaxes easily, yet I fell asleep multiple times during the treatment. It was truly a one-of-a-kind, healing experience. Every team member we encountered delivered exceptional service with genuine warmth. The Fairmont Austin is a beautiful property, and this stay gave me memories I will treasure forever.

Amazing and Wonderful Experience!!!! Great Professional and Personal Service!!

TripAdvisor rating 5.0/5

Ernesto A Business - TripAdvisor review

My wife and I were very impressed. I am a hotel snob. The Fairmont Austin has the "WOW" factor! The entrance was festive, elegant and spacious. Seda at the front desk took great care of us. She explained all the incentives we qualified for as we used our Chase Sapphire Reserve Credit Card via The Edit. The bed was incredible. My phone conversation with Terry was great since the bedding/pillows were changed to foam due to allergies to feather. The room was great!! The coffee inside the room was great. We love Nespresso. The boxes of water were provided at the front desk. The coffee shop was perfect. The breakfast was delicious! The only little issue was that the smoking area outside was too close to the valet parking area. Other than that, our hotel stay WAS A GREAT EXPERIENCE and would DEFINTELY BE GOING BACK!!! Ernie

Dear Ernie, Thank you for sharing such a thoughtful and enthusiastic review. We are truly honored by your kind words, especially coming from someone who considers himself a “hotel snob”! We’re delighted to hear that Fairmont Austin delivered that “WOW” factor from the moment you arrived, with our festive entrance, elegant surroundings, and welcoming atmosphere. We’re thrilled that Seda at the Front Desk took great care of you and ensured you received all the benefits associated with your booking, and that Terry with our Royal Service team was able to assist in providing the right bedding to keep you comfortable. It’s wonderful to know you enjoyed your guestroom, Nespresso coffee, delicious breakfast, and the many small touches throughout your stay. Thank you as well for sharing your feedback regarding the smoking area location. Guest comfort is very important to us, and your comments will be shared with our leadership team for review. We truly appreciate you choosing Fairmont Austin and are so glad to hear you plan to return. We look forward to welcoming you and your wife back for another wonderful stay! Warm regards, Angel Guest Experience

Customer review rating 3.5/5

Evelyn G. Friends - Confirmed reviews ALL

Everything was pretty good. Some of the staff were not friendly

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was overall positive; however, we’re truly sorry to learn that some interactions with our team did not meet the warm and welcoming standard we strive to provide. Your comments have been shared with our Valet leadership team as a reminder of the importance of consistent, friendly service across all areas of the hotel. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more seamless and genuinely welcoming experience on a future visit. Warm regards, Pablo Guest Experience

Great customer service !

TripAdvisor rating 5.0/5

Mario-BouChacra1 Business - TripAdvisor review

Really enjoyed my time spend at Gairmont Austion. Employees from the moment they open the entrance door to reception to room service are all joyful and professional and glad to help and make your stay unforgettable.

Dear Mario-BouChacra1, Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you enjoyed your stay at Fairmont Austin and that our team made such a positive impression from your arrival at the entrance to reception and room service. Your kind words about our colleagues being joyful, professional, and genuinely eager to help mean a great deal to us. Creating memorable and unforgettable experiences is at the heart of what we do, and it’s rewarding to know our efforts were felt throughout your stay. We sincerely appreciate your review and look forward to welcoming you back to Fairmont Austin in the future. Warm regards, Angel Becerra Guest Experience Team

Customer review rating 5.0/5

Travis T. Business - Confirmed reviews ALL

Rooms were super clean, beds were comfy as well as pillows, we stayed up high on 30th floor and views were amazing! Also staff was very friendly and helpful with any questions or needs

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed our clean and comfortable guestrooms, including the bedding and pillows, as well as the amazing views from the 30th floor. It’s also great to know that our team was friendly and helpful throughout your stay. We truly appreciate you choosing Fairmont Austin and look forward to welcoming you back again soon. Warm regards, Shalton Guest Experience

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Other web-users rate our hotel

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  • 943 reviews 8.3/10 Cleanliness
  • 856 reviews 9/10 Vibe
  • 820 reviews 6.8/10 Comfort
  • 801 reviews 7.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.