Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,667 reviews

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Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,667 reviews

TripAdvisor Rating  4.7/5  6,823 reviews

What a lovely welcoming hotel

TripAdvisor rating 5.0/5

mmonica2025 Business - TripAdvisor review

The hotel rooms are spacious and clean. The communal areas are great for events and business gatherings. The staff was friendly, professional and super helpful. The avocado toast was great!

Customer review rating 4.5/5

Colleen C. Couples - Confirmed reviews ALL

Everything was top notch-from the guest services, to the food, spa and cleanliness of hotel. The only negative I have is that the beds/mattresses seem a little hard-and we just had the duvet to cover us-no sheet on the bed. We were unsure if this is standard practice or not. Hope the duvets are washed after each guest! We were a Gold Standard guest.

Dear Ms. C., Thank you for sharing your feedback. We are delighted to hear that you enjoyed our guest services, dining, spa, and the overall cleanliness of the hotel. We also appreciate your note regarding the bedding. For our Fairmont Gold rooms, the duvets are professionally laundered after each stay to ensure the highest standard of cleanliness. Your comments about mattress comfort are valuable, and we will share them with our team as we continually strive to enhance the guest experience. We look forward to welcoming you back for another memorable stay. Best Regards, Pablo Guest Experience.

Customer review rating 4.5/5

Elizabeth N. Couples - Confirmed reviews ALL

Very enjoyable but additional taxes should be included in the original price for the stay as you are aware of the 35 dollar tax but not the others and although small add up.Although we given 15 dollars a day to spend it would have been nice to have the option to spend this in Good Things

Dear Ms. N., Thank you for sharing your thoughtful feedback. We are delighted to hear that your stay was very enjoyable and that you were able to take advantage of the daily credit. We appreciate your comments regarding taxes and the flexibility of the credit. Your insights are valuable as we continually evaluate ways to make our pricing and amenities more transparent and guest-friendly. We look forward to welcoming you back for another memorable experience. Best Regards, Pablo Guest Experience.

Customer review rating 4.5/5

Michael H. Families - Confirmed reviews ALL

It would be nice if there was a free coffee bar upstairs at the end of each hallway corridor, or even downstairs. All the staff was very polite and helpful Which is very nice, specially the bar staff an inquiring about things to do with the Austin area very knowledgeable.

Dear Michael H., Thank you for taking the time to share your feedback. We are delighted to hear that our team, especially our bar staff, provided knowledgeable and friendly service throughout your stay. We also appreciate your suggestion regarding a coffee station. Guest insights like yours are very valuable as we continually explore ways to enhance convenience and comfort for our guests. We look forward to welcoming you back for another enjoyable experience at the Fairmont Austin. Best Regards, Pablo Guest Experience.

Customer review rating 4.0/5

Ann G. Couples - Confirmed reviews ALL

Never received receipt upon checking out. We had prepaid room fee, but had a couple of bar bills to be added.

Dear Ms. G., Thank you for sharing your feedback. We apologize for the oversight with your receipt at checkout and appreciate you bringing this to our attention. Prepaid room charges combined with additional bar expenses should always be clearly documented, and we regret any inconvenience this caused. Please feel free to contact us at AU… so we can promptly provide your receipt and ensure everything is in order. Best Regards, Pablo Guest Experience.

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Other web-users rate our hotel

  • 1,161 reviews 8.6/10 Location
  • 2,579 reviews 8/10 Room
  • 3,104 reviews 8.7/10 Service
  • 151 reviews 4.9/10 WiFi
  • 943 reviews 8.3/10 Cleanliness
  • 860 reviews 9/10 Vibe
  • 821 reviews 6.8/10 Comfort
  • 803 reviews 7.2/10 Food

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