Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,102 reviews

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101 Red River Street, 78701 Austin, United States

Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Telephone
Fax +1 512-580-0198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,102 reviews

Customer review rating 4.0/5

Benjamin H. Business - Confirmed reviews ALL

Everything but the fact that there was no sheet on the bed; just a douvee. I had to request one from the front desk. After I got one everything else was perfect

Dear Valued Guest, We are delighted to hear that our friendly and helpful team contributed to an enjoyable stay and that everything else was perfect once your bedding preference was addressed. At the same time, we sincerely apologize for the inconvenience of the missing top sheet upon arrival. We appreciate you bringing this to our attention, and your feedback will be shared with our housekeeping team to help ensure a more seamless experience moving forward. Thank you for sharing your thoughtful comments, and we look forward to welcoming you back for another exceptional stay. Kind regards, Guest Experience Fairmont Austin

Customer review rating 5.0/5

Britt H. Business - Confirmed reviews ALL

I had an wonderful experience at this location while attending a work event. The facility is in excellent condition with wonderful staff. Additionally, the food was delicious with many choices!

Dear Ms. H., Thank you for taking the time to share your positive experience at Fairmont Austin. We are delighted to hear that you enjoyed our excellent facilities and found our staff to be exceptional. It is also wonderful to know that you appreciated the variety and quality of our food offerings during your work event. Your feedback is highly valued, and we look forward to welcoming you back in the future. Best regards, Angel B. Guest Experience

Customer review rating 5.0/5

Sara W. Business - Confirmed reviews ALL

My first time staying at the Fairmont brand. From check in to check out, every employee at the Fairmont was pleasant and more than happy to help. Will keep this brand in mind for future travel.

Dear Valued Guest, Thank you for your wonderful feedback. We are truly delighted to hear that your first experience with the Fairmont brand was such a positive one. It is especially meaningful to know that every interaction, from check-in to check-out, reflected the warm, attentive hospitality we strive to deliver. Your kind words about our team mean a great deal to us. We are honored that your stay left such a strong impression, and we sincerely appreciate you considering Fairmont for your future travels. We look forward to welcoming you back again soon. Warm regards, Guest Experience Fairmont Austin

Customer review rating 4.0/5

George A. Business - Confirmed reviews ALL

Smooth and super helpful staff that are friendly.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had a comfortable experience and that our team helped make your stay a smooth one. Providing warm, attentive service is something we take great pride in, so your kind recognition truly means a lot to us. We greatly appreciate your support and look forward to welcoming you back to Fairmont Austin again soon. Warm regards, Guest Experience Team Fairmont Austin

Customer review rating 3.5/5

Colby D. Business - Confirmed reviews ALL

Overall very great stay. I was charged for white wine to my room that I did not take and was not made aware until after my stay was over. I tried calling but was put on hold and eventually had to drop.

Other web-users rate our hotel

  • 1,054 reviews 8.5/10 Location
  • 2,430 reviews 8.2/10 Room
  • 3,127 reviews 8.9/10 Service
  • 129 reviews 4.9/10 WiFi
  • 1,132 reviews 7.6/10 Amenities
  • 876 reviews 8.3/10 Cleanliness
  • 827 reviews 9.2/10 Vibe
  • 763 reviews 7.3/10 Food

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