Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,617 reviews

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Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,617 reviews

TripAdvisor Rating  4.7/5  6,827 reviews

Great customer service !

TripAdvisor rating 5.0/5

Mario-BouChacra1 Business - TripAdvisor review

Really enjoyed my time spend at Gairmont Austion. Employees from the moment they open the entrance door to reception to room service are all joyful and professional and glad to help and make your stay unforgettable.

Great Stay for Girls Weekend in Austin

TripAdvisor rating 5.0/5

rmats031 Friends getaway - TripAdvisor review

We stayed for a weekend getaway as part of the Chase Sapphire Reserve The Edit stays. The hotel was beautiful, in a great location, and had all the amenities we could need. Lots of dining options on site - and the food was fabulous all around! Our only complaint was the shower temperature fluctuated rapidly (very hot to ice cold) while showering and required frequent adjustments to maintain a comfortable temperature. Very reminiscent of old homes when someone used water elsewhere in the house and it would affect the shower temperature. We would not have expected this type of issue in such a nice hotel. Aside from that, we had no other complaints!

Dear Valued Guest, Thank you for sharing such a thoughtful and detailed reflection on your girls’ weekend getaway with us. We are delighted to know that your stay was marked by beautiful surroundings, an exceptional location, and a wide array of amenities and dining experiences that you thoroughly enjoyed. It is especially gratifying to hear that our culinary offerings left such a positive impression. That said, I am sincerely disappointed to learn of the inconvenience you experienced with the fluctuating shower temperature. This is certainly not the level of comfort or consistency one should expect from a stay of this caliber, and I truly regret that this detracted from an otherwise enjoyable visit. Your comments are invaluable and have been shared with our engineering team for careful review and follow-up. We hope to have the pleasure of welcoming you back to Fairmont Austin for a flawlessly comfortable and memorable stay in the future. Best regards, Shalton Guest Experience

A great choice in downtown Austin

TripAdvisor rating 5.0/5

tessgold Families - TripAdvisor review

We stayed at the Fairmont Austin for 7 days over the Thanksgiving holiday and couldn't have been more pleased and can't wait to go back. It's in a convenient location, on the edge of downtown, close to the expressway for getting around, and yet within an easy stroll to Ladybird Lake. We ate lunch in the bar lounge and also ordered from room service and the food was very good. The staff were all wonderful - friendly and helpful. The room was amazing, clean and comfortable and larger than we had expected. We even got a free upgrade without asking for it.

Dear Valued Guest, Thank you for sharing such a gracious and heartfelt reflection on your Thanksgiving stay with us. We are truly delighted to know that your visit to Fairmont Austin exceeded expectations and left you eager to return. It is wonderful to hear that our location offered both convenience and tranquility, allowing you to enjoy easy access to downtown, the expressway, and leisurely strolls along Lady Bird Lake. Your kind remarks regarding the quality of our dining experiences, from the bar lounge to in-room dining, are sincerely appreciated. We are especially pleased that our colleagues’ warm, attentive service, along with the comfort and generous size of your room, contributed to such an enjoyable stay. Being able to surprise you with a complimentary upgrade is always our pleasure, and we are delighted it enhanced your experience even further. We look forward to the privilege of welcoming you back to Fairmont Austin for another refined and memorable stay. Best regards, Shalton Guest Experience

Customer review rating 3.0/5

Burraston P. Business - Confirmed reviews ALL

In my room, the one curtain was broken and did not draw back. Also, no privacy level curtain on the inside. The Rose 31 toiletries / amenities are brutal too fragrant and not appropriate for men.

Dear Mr. P., Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered with the curtain and the toiletries. We strive to provide a comfortable and enjoyable experience for all our guests, and your comments will be considered as we evaluate our amenities and services. If you have any further details regarding your stay you would like to share with us, please reach out to us directly at: AU… Best regards, Angel Becerra Guest Experience

Customer review rating 5.0/5

Morgan A. Business - Confirmed reviews ALL

A stay I won’t soon forget, because the entire staff didn’t forget for one moment how to make me feel taken care of. Huge shout out to Erica (please forgive my spelling if incorrect ) who works in concierge, not only gave me a raving recommendation for a local taco spot or when she said, I should check out the French Scheff pastries. Her passion and description only made me want it more. I will always recommend staying at the Fairmont in Austin and will be on the lookout for other cities on my next Musical trips to stay at such a perfectly thoughtful hotel.

Dear Valued Guest, Thank you for sharing such a beautiful and thoughtful review. We’re truly honored that Fairmont Austin served as the gateway for your first stay in the city and that your experience left such a lasting impression. Knowing that our team made you feel genuinely cared for throughout your visit means a great deal to us. We especially appreciate your kind words regarding the concierge recommendations. Sharing local favorites, from standout taco spots to irresistible French pastries, is all part of helping our guests experience Austin in a memorable way, and it’s wonderful to hear how much you enjoyed those suggestions. Thank you for your heartfelt recommendation and for considering Fairmont properties for your future musical travels. We would be delighted to welcome you back to Austin or host you in another city very soon. Warm regards, Nicole Guest Experience

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Other web-users rate our hotel

  • 1,165 reviews 8.6/10 Location
  • 2,573 reviews 8/10 Room
  • 3,113 reviews 8.7/10 Service
  • 150 reviews 5.1/10 WiFi
  • 943 reviews 8.3/10 Cleanliness
  • 856 reviews 9/10 Vibe
  • 820 reviews 6.8/10 Comfort
  • 801 reviews 7.2/10 Food

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