Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,601 reviews

Best price
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101 Red River Street, 78701 Austin, United States

Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Telephone
Fax +1 512-580-0198

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,601 reviews

TripAdvisor Rating  4.7/5  6,828 reviews

Exceptional, Genuine and Warm Hospitality at a Luxury Level Experience

TripAdvisor rating 5.0/5

Scenic13150525814 TripAdvisor review

My son treated me to a one-night stay at the Fairmont Austin. From beginning to end, I felt genuinely cared for, welcomed, and relaxed in a way that is rare. Seda and Rachel at the front desk made the entire arrival warm, informative and was seamless. Their kindness immediately made me feel comfortable and at home. Garrison was extraordinary. From the hostess (I forget her name but the woman working Saturday evening was so welcoming with Jasper. ) to the chefs!! Every detail was impeccable. Jasper created an incredible tasting menu paired beautifully with wine for each course. It was the best wine pairing experience I’ve ever had. Katelyn was an amazing server. Attentive, knowledgeable, and kind as well as Joel both provided wonderful service. It also meant so much when members of the Fairmont Banquets team even stopped by to wish us a lovely night together as mother & son. Artur & Sarah Dorsett adding a truly personal touch to our experience. Later that night, we ordered in-room dining, which was quick and easy. Mikayla was friendly and knowledgeable when taking our order, and the young gentleman who delivered the food was professional and kind though I didn’t catch his name. The highlight of my stay was my spa treatment the following day. As a breast cancer survivor with body sensitivities and experiencing my first massage I was understandably nervous. Sarah, my massage therapist, was absolutely wonderful. She made me feel safe, comfortable, and completely at ease. I am not someone who relaxes easily, yet I fell asleep multiple times during the treatment. It was truly a one-of-a-kind, healing experience. Every team member we encountered delivered exceptional service with genuine warmth. The Fairmont Austin is a beautiful property, and this stay gave me memories I will treasure forever.

Customer review rating 3.5/5

Garrett W. Business - Confirmed reviews ALL

Check-in not staffed appropriately even though hotel knew there was a large conference. Room WiFi was terrible, dropping out constantly. Impacted several business meetings. Conference facilities were good. F&B was average, but acceptable. Room was nice and clean and well kept.

Dear Mr. W., Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during check-in, as well as the issues with the Wi-Fi connectivity. It is our goal to provide seamless service, especially during busy conference periods. We appreciate your positive remarks about our conference facilities and the cleanliness of your room. Your insights are valuable, and we will consider them for future improvements. If you have any further details regarding your stay you would like to reach out to us about, please do so at: AU… Best regards, Angel Becerra Guest Experience

Customer review rating 5.0/5

Renee S. Friends - Confirmed reviews ALL

We spent 2 lovely nights at this hotel. I have stayed at Fairmont hotels before, but was unaware of the gold level and its lovely lounge. A friend told me about it and I called to see if I could change our reservations to the gold level. The hotel staff was very helpful in allowing me to do this. We were there for a girls shopping/concert experience. We were treated with exceptional service and had a wonderful large lounge to hang out together and visit and play games. I would highly recommend this particular Fairmont to everyone.

Dear Ms. S., Thank you for your kind words regarding your recent stay at Fairmont Austin. We are delighted to hear that you enjoyed your visit and that our team was able to assist you with a seamless transition to our Gold Level accommodations. It is wonderful to know that you and your friends found our lounge to be a perfect setting for relaxation and socializing during your shopping and concert experience. Exceptional service is a hallmark of the Fairmont brand, and it is gratifying to hear that our staff exceeded your expectations. We strive to provide a welcoming and comfortable environment for all our guests, and it is rewarding to know that this was reflected in your stay. The Gold Level lounge is indeed a unique feature that offers an elevated experience for those who choose to enjoy it, and we are pleased that you were able to take advantage of it. Thank you for recommending our hotel to others; your endorsement means a great deal to us. We hope to welcome you back to Fairmont Austin in the future for another memorable experience. Best regards, Angel Becerra Guest Experience

Customer review rating 5.0/5

Hoffarth J. Business - Confirmed reviews ALL

Pleasant stay, great accommodation and great food at revue.

Dear Mr. J., Thank you for your kind words regarding your recent stay at Fairmont Austin. We are delighted to hear that you enjoyed our accommodations and dining experiences, even with your limited time on-site. Our team strives to provide exceptional service to ensure a memorable visit for all our guests. We hope to welcome you back for a longer stay in the future. Best regards, Angel Becerra Guest Experience

Customer review rating 5.0/5

Steve C. S. Business - Confirmed reviews ALL

Best Hotel in Austin, spent the last few years using the Fairmont, I look forward to the stay more than the 4Seasons... Great room, best bed, friendly staff (always) great bar/staff who make the effort to pour a proper cocktail.. Looking forward to the next stay. Oh best self parking ever

Dear Mr. C. S., Thank you for your kind words regarding your recent experiences at Fairmont Austin. We are delighted to hear that you consistently choose us over other hotels and appreciate our accommodations, friendly staff, and exceptional self-parking facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay. Best regards, Angel Becerra Guest Experience

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Other web-users rate our hotel

  • 1,165 reviews 8.6/10 Location
  • 2,573 reviews 8/10 Room
  • 3,113 reviews 8.7/10 Service
  • 150 reviews 5.1/10 WiFi
  • 943 reviews 8.3/10 Cleanliness
  • 856 reviews 9/10 Vibe
  • 820 reviews 6.8/10 Comfort
  • 801 reviews 7.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.