Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.6/5 5,030 reviews

Fairmont Austin - Image 1
Fairmont Austin - Image 2
Fairmont Austin - Image 3
Fairmont Austin - Image 4

Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools, steam grottos and cold plunges

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 Austin
United States

GPS:30.263613, -97.740684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,030 reviews

Customer review rating 5.0/5

Erin G. Business - Confirmed reviews ALL

Comfortable bed, nice room, elevators were fast, gym was nice, swimming pool was amazing. Great service from front desk and concierge!

Dear Ms. G., Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you enjoyed the comfort of your bed, the efficiency of our elevators, and the amenities such as our gym and swimming pool. It is also wonderful to know that our front desk and concierge team provided great service. We appreciate your recommendation and hope to welcome you back soon! Best regards, Angel B. Guest Experience

Customer review rating 1.5/5

Keith P. Business - Confirmed reviews ALL

Stay was going well until my medications were removed from the nightstand in my room.

Dear Mr. P., Thank you for taking the time to share your feedback with us. We are truly very sorry to hear about this experience and regret the distress caused by the handling of your medication, as well as the service you received when bringing this concern to our attention. While we are glad to know there were positive aspects of your stay, including your room and the assistance you later received at check-out, this does not diminish the seriousness of the situation you described. Please accept our sincere apologies for the frustration and disappointment this caused. This is certainly not the level of care and service we strive to provide our guests. Should you wish to share any additional details regarding your stay, please feel free to contact us directly at AU… . We would be grateful for the opportunity to learn more and follow up accordingly. Sincerely, Angel B. Guest Experience

Customer review rating 5.0/5

Michael M. Business - Confirmed reviews ALL

Awesome hospitality.

Dear Mr. M., Thank you for taking the time to share your positive experience at Fairmont Austin. We are delighted to hear that you enjoyed our service and hospitality. Our team strives to create memorable moments for our guests, and your kind words affirm our commitment to excellence. We hope to welcome you back soon for another great stay! Best regards, Angel B. Guest Experience

Customer review rating 4.5/5

Jenni S. Business - Confirmed reviews ALL

I was there for a large group meeting.

Dear Ms. S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be exceptional and that our hotel met your needs during your group meeting. Your feedback about the ease of navigation is also greatly appreciated, as we aim to create a welcoming and accessible environment for all our guests. We hope to welcome you back soon for another great stay. Best regards, Angel Becerra Guest Experience

Customer review rating 5.0/5

Ernest M. Business - Confirmed reviews ALL

We were extremely pleased with our stay. The room was great and the staff were amazing. Food in the restaurant was excellent and the live entertainment was an added touch. I strongly recommend this hotel when you are in Austin.

Dear Mr. M., Thank you for taking the time to share such a wonderful review of your recent stay with us at Fairmont Austin. We are absolutely delighted to hear that you were extremely pleased with your experience, from your guest room to the exceptional service provided by our team. It is especially rewarding to know that you enjoyed the restaurant offerings and live entertainment, those added touches are something we truly take pride in. We are also thrilled to hear your kind recognition of Isadora. She will be delighted to know she made such a positive impact on your stay, and we will be sure to share your thoughtful feedback with her. Your recommendation means a great deal to us, and we are so grateful you chose to stay with us. We look forward to welcoming you back to Fairmont Austin for another exceptional visit in the future. Warm regards, Angel B. Guest Experience

Other web-users rate our hotel

  • 1,046 reviews 8.5/10 Location
  • 2,410 reviews 8.2/10 Room
  • 3,068 reviews 8.9/10 Service
  • 132 reviews 4.8/10 WiFi
  • 1,117 reviews 7.6/10 Amenities
  • 873 reviews 8.3/10 Cleanliness
  • 819 reviews 9.1/10 Vibe
  • 756 reviews 7.2/10 Food

Powered by Trustyou