Swissôtel Al Maqam Makkah 5성

고객 평점 (ALL 평가) 4.4/5 7,422 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Swissôtel Al Maqam Makkah - Image 1
Swissôtel Al Maqam Makkah - Image 2
Swissôtel Al Maqam Makkah - Image 3
Swissôtel Al Maqam Makkah - Image 4
King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, 사우디아라비아

호텔설명

호텔 추가 정보

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

숙박

호텔 위치

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
사우디아라비아

GPS:21.4193199, 39.82421

전화

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  7,422 리뷰

TripAdvisor 평가  4.3/5  3,890 리뷰

2025으뜸 시설

Great staff

트립어드바이저 평점 5.0/5

R A TripAdvisor 인증 리뷰

Great hotel and staff. Dawood and Majid in concierge were very helpful, genuine and I pray they are promoted. They were attentive and made the stay so much better.

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Dawood and Mr. Majid personally, to keep up the amazing work. We are waiting to serve again soon.

Unhelpful and rude reception staff

트립어드바이저 평점 4.0/5

YasminaJohannesburg TripAdvisor 인증 리뷰

We booked 4 rooms for a family months ago. I checked in at 4am as we had a booking for the night of 19/11. My family, my daughter, her husband and 3 children were booked from 20/11. I had specifically requested the agent to request their rooms to be if not next to each other but on the same floor, When I check in, i showed the Reception the hotel voucher and I asked reception to please allocate them rooms on the same floor. When the family arrived, they were allocated one room on 38th floor and one on 25th floor. They have a 16 year old daughter who now was 13 floors away from her parents! I called and spoke to someone called Mina to no avail. We went to reception everyday from check in to request a room to n the same floor. Today we are checking out and not one person ever came back to us. This is my 3rd stay at Swisshotel and have always enjoyed the service and hotel as the majority of staff are excellent. From the waiters to the security we have had excellent service. I can’t say the same about the Reception staff. They are rude and extremely unhelpful. I do understand that the hotel was exceptionally busy but the level of service from them was very very poor! Each time I have stayed here I have had a problem with the reception staff and their attitude has not changed. Given how busy the hotel was it was extremely inconvenient having children on a different floor to their parents.

Dear Yasmina, may Allah accept your good deeds. Thank you for sharing your experience with us. Please note that your opinion about staff and reservation have been shared with the relevant department. And we strive to provide great service for our guests. Waiting for your next visit.

Location and breakfast 👏

트립어드바이저 평점 5.0/5

Golftaf TripAdvisor 인증 리뷰

Excellent hotel, so close to Masjid al-Haram. Stayed in quad room which I think personally are a bit small for 4 adults. Beds were good and bathroom was clean. Think the hotel was one of the originals so needs an upgrade. Breakfast was excellent and lots of choices and was busy. I would recommend for location and breakfast. Thanks to all the team for their help and advice.

Dear Guest, thank you for your positive feedback towards our beds, bathroom cleanliness, breakfast variety and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. We take your comment about the room small into our consideration to improve our services. Waiting to serve you again on your next visit soon.

Swissotel Makkah

트립어드바이저 평점 5.0/5

Vaxson TripAdvisor 인증 리뷰

Swissotel hotel amazing with a good location for shopping and food. Door step away from the main doors of kabba the views from room breathe taking It’s There are many shops within the building as well as several restaurants serving Bangladeshi and Pakistani food. Overall, a very comfortable place to stay with everything you need within

Dear Guest, thank you for your positive feedback towards food buffet, room view and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Five star

트립어드바이저 평점 5.0/5

Md Tipu S TripAdvisor 인증 리뷰

Good space ,delicious food breakfast and dinner I enjoyed . Mr Firzan and Mr Shakeer hospitality were great too. There dinner items was ymmmy and a lot of selection

Dear Md Tipu, thank you for taking the time to share your positive feedback about staff, buffet variety, hotel size and food quality. We will make sure to share your feedback with Mr. Firzan and Mr. Shakeer personally, to keep up the amazing work. We are waiting to serve again soon.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 4,749 리뷰 9.5/10 위치
  • 6,155 리뷰 8.2/10 객실
  • 15,616 리뷰 9.4/10 서비스
  • 141 리뷰 3.9/10 인터넷 가격
  • 2,977 리뷰 8.7/10 청결도
  • 2,229 리뷰 8.9/10 레스토랑
  • 2,125 리뷰 9.1/10 조식

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