Pullman ZamZam Makkah 5성

고객 평점 (ALL 평가) 4.0/5 3,855 리뷰

Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
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Pullman ZamZam Makkah - Image 4

호텔설명

호텔 추가 정보

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

숙박

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호텔 위치

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
사우디아라비아

GPS:21.419314, 39.824662

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  3,855 리뷰

TripAdvisor 평가  4.4/5  4,076 리뷰

Room is perfectly good

트립어드바이저 평점 5.0/5

Farid M TripAdvisor 인증 리뷰

Abul Kashem service is pretty good for my room in pullman zam zam room 735. I’m happy with him and very helpful. Thank you.

Dear Farid, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the room service, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Abul Kashem personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Great service

트립어드바이저 평점 5.0/5

Haris R TripAdvisor 인증 리뷰

Great service given by Amir. Quick and nice service. Great attitude and friendly. Asked if we need anything else besides what we requested

Dear Haris, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the service, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Amir personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Great service

트립어드바이저 평점 5.0/5

OnAir48871608206 TripAdvisor 인증 리뷰

Great experience, and fast cleaning from Amir. Great atmosphere and everything was done professionally. Neat and efficient

Dear Valued Guest, Thank you for taking the time to share your feedback regarding the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Amir personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Nightmare-Paid for 2 rooms with 3 bed each, got totally different,

트립어드바이저 평점 1.0/5

Irfan H TripAdvisor 인증 리뷰

Our stay at Pullman ZamZam was terrible and very stressful. We were a family of six. Two adults and four small kids, all under ten. We booked two rooms. Each room was supposed to have three beds. Before arrival, we called the hotel many times. We asked for connecting rooms. Or at least two rooms on the same floor. We explained we have small children. We also mentioned we have a special needs child. At check in, the front desk staff member Yasir was rude and disrespectful. We felt he treated non Arabs badly. He gave us rooms on different floors on purpose. One room did not even have three beds. I begged him to fix it. He kept saying there were no rooms available. This made no sense. Our booking was prepaid. The hotel already took our money long before we arrive. We paid for two rooms with three beds each. We did not get what we booked. We stayed four nights. I went to the desk every day. I asked again and again for two rooms on the same floor with the correct beds. No one helped. No one listened. We could not leave our kids alone on a different floor. So we all slept in one room. Some of us slept on the bare floor. It was uncomfortable and upsetting. It ruined part of our family trip to Makkah. I also blame Expedia. I trusted Expedia. This booking was not handled properly. I will not use Expedia again. I will not stay at Pullman ZamZam again.

ABUL KASIM IS A GOOD WORKER

트립어드바이저 평점 5.0/5

AbdurRahman bin M TripAdvisor 인증 리뷰

I come for Umrah the experience is good and abul kasim is doing good work and the services are good Hotel is very nice and have good facility's

Dear Abdurrahman, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Abul Kasim personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,404 리뷰 9.5/10 위치
  • 5,994 리뷰 7.3/10 객실
  • 10,799 리뷰 9.2/10 서비스
  • 83 리뷰 3.9/10 인터넷 가격
  • 2,852 리뷰 7.5/10 청결도
  • 1,090 리뷰 7.8/10 조식
  • 934 리뷰 4.3/10 편의 시설

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