Pullman ZamZam Makkah 5성

고객 평점 (ALL 평가) 4.1/5 3,676 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, 사우디아라비아

호텔설명

호텔 추가 정보

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

숙박

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호텔 위치

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
사우디아라비아

GPS:21.419314, 39.824662

전화
팩스 +966 12 571 5999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  3,676 리뷰

TripAdvisor 평가  4.4/5  4,227 리뷰

Excellent

트립어드바이저 평점 5.0/5

aluelhok TripAdvisor 인증 리뷰

Housekeeping hospitality cleanliness and very helpful us Mohammad Jane alam was nice person 👍👍👍

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Mohammad Jane Alam personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Extremely disappointing and distressing experience. AVOID

트립어드바이저 평점 1.0/5

Riaz H TripAdvisor 인증 리뷰

Extremely disappointing and distressing experience at Pullman Makkah. We arrived after a long international flight for Umrah, with a confirmed and credit-card guaranteed booking, only to be told on arrival that their room had been cancelled and given to someone else. The hotel claimed “non-payment,” despite written confirmation that the booking was guaranteed. With no help or empathy from staff, I was forced to rebook a room at a higher price at the same hotel due to the urgency of the situation. This caused huge stress and anxiety, particularly to my mother, and ruined what should have been a peaceful and memorable religious trip. Unfortunately, the poor service continued — luggage was not delivered despite multiple calls, the room was not properly cleaned, room service was very difficult to receive and reception staff were rude and dismissive throughout the stay. This is not the standard expected from a Pullman or Accor property, especially in a city like Makkah where guests are often elderly and travelling for religious reasons. I would strongly advise others to be cautious.

Dear Mr. Riaz, We appreciate the time you took to share your opinion with us, which will help us to develop our services. We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the concerned departments have been informed about your experience, and we will do our best to take your feedback about reservation cancellation, room cleanliness, room service and reception staff into action and promise to meet your expectations on your next visit. Best regards, Zamzam Pullman Makkah Hotel.

Expensive

트립어드바이저 평점 4.0/5

travelwriterpakistan TripAdvisor 인증 리뷰

Prime location, however a person need to change 2 lifts for reaching the room, that very hectic. Food was okay but not good. No welcome drinks, telephone operators had difficulty understanding English. However, some of the staff members were very kind.

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding the location. On the other hand, your concerns regarding food and elevator have been taken into consideration, and rest assured that our team is working on it. We hope to have the opportunity to serve you again soon. Best regards, Zamzam Pullman Makkah Hotel.

Holy land Beautiful location

트립어드바이저 평점 5.0/5

NAZIR A TripAdvisor 인증 리뷰

Housekeeping stag Mohammed Jane Room cleanice awesome good person. Honest and very polite Wonderfull and nice tidy. Excellent tower closed the all haram

Dear Nazira, Thank you for taking the time to share your feedback regarding the location, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Mohammed Jane personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Excellent

트립어드바이저 평점 5.0/5

Rehman P TripAdvisor 인증 리뷰

Muhammad Jane alam very good boy to work and he healp all ways whenever we need room is very good need and clean floors is nice and tidy

Dear guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Mohammad Jane Alam personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,331 리뷰 9.5/10 위치
  • 6,052 리뷰 7.5/10 객실
  • 10,514 리뷰 9.1/10 서비스
  • 70 리뷰 3.9/10 인터넷 가격
  • 2,881 리뷰 7.8/10 청결도
  • 1,064 리뷰 7.8/10 조식
  • 909 리뷰 4.4/10 편의 시설

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메카 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.