Pullman ZamZam Makkah 5성

고객 평점 (ALL 평가) 3.7/5 3,039 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

호텔설명

호텔 추가 정보

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

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호텔 위치

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

전화
팩스 +966 12 571 5999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.7/5  3,039 리뷰

TripAdvisor 평가  4.0/5  3,112 리뷰

2023으뜸 시설

four star

트립어드바이저 평점 3.0/5

senandika d TripAdvisor 인증 리뷰

four star, they clean very good. please clean the room when the guest not in the room. their house keeping have a good attitude 👍

April 20-25 stay , room 2604

트립어드바이저 평점 5.0/5

354globetrotter365 TripAdvisor 인증 리뷰

April 20-25, room 2604 My stay is perfect from check in till check out,checked me in early & my room was upgraded; thanks to Mr Husam from guests relation; for contacting me a day before my arrival, and for his follow-up after that. Special thanks to Ms Asmahan; she did the best to choose & locate my room during check-in. My room is a newly renovated one , beautifully decorated with separate seating area , very clean & hygienic. My thanks to the housekeepers Mr Amir Sayed, Mr Sohag Mannan & Mr Muhammad Amir ; room always very clean & stuff are provided. Breakfast buffet in the lobby lounge restaurant was very good with nice and many varieties, special thanks to Mr Ashraf Mahnashy restaurant manager,thanks to Mr Muhammad Nour, Mr Shakeel & all of the team. Thanks to Ms Yaqeen from guests relation & all in the hotel for their attention, follow-up & polite attitudes.

Not recommended. A 5 star, are you sure??

트립어드바이저 평점 1.0/5

travel_tine1 TripAdvisor 인증 리뷰

You expect a group like Pullman to pull off a good experience but no. Housekeeping does not clean your rooms everyday. You have to go call them to come clean. Even on cleaning days, if they clean the bathroom, they would completely omit the bedroom area. Floors are never vacuumed, it’s dreadful to stay here for 2 weeks. Breakfast is nice, Karin Ridwan is a nice chef who changed the menu a bit since we were getting bored of it after 2 weeks. He added some fresh dishes that were enjoyable. Check out is not smooth at all, calling the bellboy to carry 8 bags took us 1 hour and 4 phone calls to the reception. We almost lost our bags when they took our bags down to -2 floor without even notifying us. The only thing enjoyable is the location, which is just a few minutes walk directly into the haram. Hajj and Umrah experience should be much better. Security is top notch though.

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding the location. We want to express our sincerest gratitude for your kind words towards Mr. Karin Ridwan as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. On the other hand, your concerns regarding check out, reception service, cleanliness and housekeeping service have been taken into consideration, and rest assured that our team is working on it. Please contact us in a private message to follow up internally. We always strive to maintain our highest standards of service and promise to exceed your expectations on your next visit. Sincerely, Pullman Zamzam Makkah Hotel.

Right person for the right job

트립어드바이저 평점 4.0/5

FreeAdventurer Solo travel - TripAdvisor 인증 리뷰

Ms.Rawabi reflects the right image of the hotel, with her attitude and passion to help and manage the customers challenges and requirements, the management has to be proud of her. Despite the complications, she can react in the right way, and calmly. The hotel is in the compound infront of the Haram ha access to the commercial compound for shopping, and it has access to the entrance Gate at the tunnel.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Ms. Rawabi as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Bad service and all staff money oriented

트립어드바이저 평점 1.0/5

GoPlaces13058207557 TripAdvisor 인증 리뷰

Staff bell boy always need money for tips. Very bad and uncomfortable. They are always asking money for tips and should be 100 sar (Saudi riyal) or more. How come this service 5 star especially near from Ka'bah haram land the people like that. Horrible

Dear Valued Guest., We would like to have the opportunity to investigate this further. Please contact us in a private message to follow up internally. We always strive to maintain our highest standards of service and promise to exceed your expectations on your next visit. Sincerely, Pullman Zamzam Makkah Hotel.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,121 리뷰 9.4/10 위치
  • 5,050 리뷰 4/10 객실
  • 8,941 리뷰 8/10 서비스
  • 253 리뷰 1.6/10 인터넷 가격
  • 2,171 리뷰 3.2/10 청결도
  • 1,923 리뷰 2.7/10 분위기
  • 1,441 리뷰 3/10 안락함
  • 1,223 리뷰 2.9/10 편의 시설

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Makkah 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.