Swissôtel Makkah 5성

고객 평점 (ALL 평가) 4.5/5 4,563 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Swissôtel Makkah - Image 1
Swissôtel Makkah - Image 2
Swissôtel Makkah - Image 3
Swissôtel Makkah - Image 4
King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Saudi Arabia

호텔설명

호텔 추가 정보

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

숙박

호텔 위치

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

전화
팩스 +966 12 571 8111

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  4,563 리뷰

TripAdvisor 평가  4.5/5  3,628 리뷰

Location, Comfort, Staff Excellence

트립어드바이저 평점 5.0/5

Hhmmhrr Couples - TripAdvisor 인증 리뷰

Very easy access to the big entrances of Masjidil Haram with ramp for wheelchair. Comfortable, spacious room. On the uppermost floors, clear full view of Kaabah MasyaAllah. Staff are the best we have met in Haramain. All so smiling (which is not always easy to find) very polite and very helpful.

Room service

트립어드바이저 평점 5.0/5

rxxhid g TripAdvisor 인증 리뷰

Osman from room dining was awesome, he was kind and professional. It was a pleasent experience . Osman from room dining was awesome, he was kind and professional. It was a pleasent experience . ———————————————————————————————————————-

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Osman personally, to keep up the amazing work. We are waiting to serve you again soon.

Amazing experience

트립어드바이저 평점 5.0/5

shiponm112 TripAdvisor 인증 리뷰

Swissotel Makkah is an amazing hotel with brilliant hospitality. They work to perfection and the hotel location is also Brilliant, Will definitely visit again and stay in Swissotel Makkah Insha'Allah. The staff really go above and beyond and even though it is a very busy hotel, the staff smile and always ready to help. Good size rooms and excellent breakfast.

Dear Guest, we were glad to have you at Swissotel Makkah. We strive to provide you with the best spiritual stay. Unwind and enjoy quality time. We are beyond happy with your positive feedback and glad that our location, staff, room size and breakfast buffet have met your satisfaction. We are waiting to serve you again soon.

reservation cancelled without notice

트립어드바이저 평점 2.0/5

Shazida A TripAdvisor 인증 리뷰

I recently stayed at this hotel with my family during our trip for Umrah. While the hotel itself was pleasant, clean, and well-maintained, the experience leading up to our stay was very frustrating. I had booked a room for my family of six in advance and even called the day before our arrival to confirm the reservation. I asked if I needed to make a payment, as other family members had received emails requesting one. The staff assured me that my booking was secure and that I could pay upon arrival. However, when we arrived, we were informed that our reservation had been canceled without any prior notice. Despite confirming everything over the phone, I was left scrambling to secure another room. Unfortunately, the only option available was a smaller room that cost more, and I had to pay the extra charges on the spot. Given that we had just traveled for Umrah, I didn’t want to argue, so I reluctantly accepted the room. Aside from this frustrating reservation issue, I can’t fault the hotel itself. The facilities were nice, and the staff were friendly during our stay. However, the lack of communication and the hassle of having to rebook at a higher rate left a bad impression. If you plan to stay here, I recommend double-checking your reservation multiple times to avoid any surprises.

Dear guest, thank you for your honest opinion about your experience at Swissotel Makkah. and taking the time to leave us your feedback. We are thrilled that you liked our cleanliness, maintenance, facilities, and staff, as we strive to improve our services with every stay. We always do our best to maintain our highest standards of service, so we will make sure to deliver your feedback about the reservation to the relevant departments, and we promise to exceed your expectations on your next visit. Looking forward to welcoming you again soon.

Azmat lovely staff member

트립어드바이저 평점 5.0/5

Shazaib T TripAdvisor 인증 리뷰

Azmat - kindly delivered a lovely warm milk for my 3 year old daughter - the hotel room dining was amazing and really took care of us in our stay! Brilliant service. We really appreciate everything thank you! S&T November 2024 Umrah trip Jzk khair

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Azmat. We are waiting to serve you again soon.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,729 리뷰 9.4/10 위치
  • 7,766 리뷰 8.5/10 객실
  • 9,981 리뷰 9.2/10 서비스
  • 138 리뷰 6.3/10 인터넷 가격
  • 4,350 리뷰 9.1/10 청결도
  • 1,898 리뷰 9/10 조식
  • 1,618 리뷰 9.1/10 레스토랑
  • 18 리뷰 2.2/10 웰니스 센터

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.