Raffles, Европейский Варшава 5 звезды

We loved this hotel. From our warm welcome to our departure this was a perfect stay. We booked on Amex And for the first time we had an upgrade. The rooms are impeccably decorated and clean. The staff is incredibly friendly. the breakfasts offer an array of delicious tr eats and the concierge was more than helpful. This was our first time at a raffles hotel but we look forward to exploring this brand. And if you stay be sure to have the ice cream - we know Poles like ice cream but this was better than any we have had in Italy or elsewhere .

We enjoyed staying 5 nights at the executive suite of Raffels Europejski Warsaw . I especially liked the location of the hotel because it was clean, and access to all the tourist attractions was easy.

Magnificent, elegant, outstanding service, beautiful and classy! What a superb hotel. The building is just beautiful; centrally located. Top amenities. Series of attached boutiques adds to the opulence of the hotel. First class restaurant.

The property itself is stunning as well as the interior. One of the most beautiful hotels I’ve seen in Europe. Room clean, spacious and beautifully designed. Breakfast was really really good. Strategic position/location. Two problems. The housekeeping came in without knocking first which I did not find appropriate for a hotel this kind. Second, the bath in the first room was leaking. The last problem however got solved adequatly. Elite status recognition could be a bit more proactive. Overall a good, luxurious stay with some room for improvement given the segment its in.

We stayed with family only for one night prior to returning back home. Hotel is very conveniently located in the plain center of Warsaw with all the main attractions (both historic and shopping) within walking distance. Our check in was really fast and luxurious. We were warmly greeted by reception staff, did have welcome drink and then after quick formalities our personal butler (they do assign butlers for all Suite guests) escorted us to our Premier Suite - it consists of spacious and very nicely appointed living room and bedroom with 2 hugely comfortable queen beds. Bathroom is really out of this world - huge in size with free-standing bathtub and separate huge walk in shower. 2 washing basins and huge mirrors everywhere around you - creating a feeling of even more space. Bathroom has luxurious Blaise Mautin bath amenities (only minor point of criticism - they are now due to those environmental requirements are coming in big bottles instead of small nice individual packages - it really looks not very nice in luxury hotel like this, however not hotel's fault - just general company policy, to hotel's credit at least those are free standing and not affixed to the wall - like in many other hotels as it would made it looking even cheaper). All windows in the Suite are facing nice Pilsudski Square and park behind. Suite has all amenities you would expect from luxury 5 star hotel (btw all soft-drinks from well-stocked minibar are free - very nice touch). We also did have very nice welcome package in our Suite on arrival - with fruits, cookies, hand-made chocolates and also some special cookies for children which first they did have to create by drawing on those with cream and then did enjoy eating. What is really unusual is that you can order those treats more than once during your stay and butler will bring it to you complimentary. Very interesting and nice feature of the suite is sound proof heavy door between bedroom and leaving room, fully covered with mirrors on both sides, so when closed it virtually separates Suite into 2 different zones and guests in Living room even probably would not quickly realize that it is a door - rather part of Living room interior - very interesting and nice design decision. Suite has a lot of books inside as well as some pieces of art from vast hotel's collection. As hotel is located in historical 160 year old building, they actually offer free private sightseeing tour of the hotel which I took - it was very nice experience - guide explained the history of the hotel and did show number of very interesting pieces of contemporary Polish art (hotel has really big collection) which are located in different areas in the hotel. As part of them are in most expensive Suites (Royal Raffles and Royal Europejski) - when those are not occupied they show you those Suites as well - we were lucky and did see both of them - and they are just amazing and worth seeing. Breakfast was served in the hotel's restaurant and was very good -wide variety of very good products (although have to admit that breakfast selection in nearby Sofitel located on the same square is even better :) , they are also serving hot dishes on order (we ordered Salmon Egg benedict and it was super tasty), service was very nice (they even brought on my request fresh strawberries (just to remind it was Jan when we stayed) with whipped cream and chocolate sauce), only slight downside is that they also accept people from outside of the hotel for breakfast (at additional fee) and this makes it less intimate and also causes longer waiting times for guests with orders. We also tried hotel's Long bar for drinks and they were super delicious coupled with excellent service. Hotel has nice SPA, gym and pool - we did use last 2 - not very big in size, however very well equipped gym and very nice pool. I also decided to meet with hotel's GM prior to departure to share our positive experience and to his credit he found time for me very quickly and we did have very nice talk. Overall we enjoyed our stay very much - super comfy and luxurious Suite, extremely nice and well-appointed public areas couple with impeccable service and excellent delicious food and drinks made the stay really memorable one. We definitely looking forward to return one day and can recommend the hotel to anyone searching for luxury retreat in the hear of Warsaw.