Mercure Варшава Гранд 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 631

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Mercure Варшава Гранд - Image 4

Описание

Особенности отеля

  • Расположен в центре города, рядом с Дворцом культуры, Национальным стадионом и старым городом

  • Отличное транспортное сообщение: трамвай/метро — 5 минут, вокзал — 15 минут

  • Сертификат ALLSAFE: мы следуем всем гигиеническим стандартам и правилам гигиены.

  • Современный функциональный холл и бильярдная обустроены для комфортного пребывания.

  • Открытая и подземная парковка для гостей

Наши номера

Односпальная кровать

Одноместный номер Classic с кроватью шириной 140 см

  • 2 чел. максимум
  • 21 / 226 sq ft
  • Постель 1 x Односпальные кровати
  • Виды: Боковой вид на город

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Расположение отеля

Mercure Варшава Гранд

28 Krucza Street
00-522 ВАРШАВА
Польша

GPS:52.227288, 21.018394

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 631

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 896

Сертификат качества 2024

Комфортно

Примечание: отзывы клиентов 5.0/5

Еркен К. Семьи - Проверенные отзывы - ALL

Чистый отель, приветливый персонал, гостеприимная Варшава, доброжелательная Польша! Как результат - запоминающееся путешествие! Спасибо

Dear Erken K., Thank you for sharing your experience! We're delighted to hear that you found our hotel comfortable and clean, and that our staff contributed to a welcoming stay. Warsaw and Poland are indeed full of warmth and hospitality, and we're thrilled to have been a part of your memorable trip. It was our pleasure to host you, and we hope to welcome you back for another wonderful stay in the future! Kind regards, MWG Team

Expensive, but way below average hotel

Примечание: Tripadvisor 2.0/5

CountCrowley Деловые путешественники - Реальные отзывы TripAdvisor

3 star hotel at the best. Pros: - good location Cons - expensive for its standard - no single usb socket in the room. Which is a standard nowadays. - very small room - no complimentary soap, and other hygiene items beside basic stuff (soap, and shampoo) - unable to control lights beside one main switch and two bed lamps(no separate toilet switch) - no complimentary water , just two wmpty bottles for what I assume is for drinking station, but couldn’t find one

Good hotel, staff could be more enthusiastic..

Примечание: Tripadvisor 4.0/5

Jordi-cr7 Деловые путешественники - Реальные отзывы TripAdvisor

I was a bit disappointed with the rather dry welcome by the receptionist. The room was very well cleaned. Shower was very nice. Really disappointed that a 4 star, no iron was available in the room . Had to go to a lower floor. Breakfast was very good . Again disappointed about the check out with a very robotic farewell .

Dear Jordi-cr7, Thank you for sharing your feedback. We're glad you enjoyed aspects of your stay, like the cleanliness and breakfast. We apologize for any lapses in enthusiasm from our staff and for the inconvenience regarding the iron availability. Your comments will be shared with our team for improvement. We hope to welcome you back for a better experience in the future. Kind regards, MWG Team

Great Stay

Примечание: Tripadvisor 5.0/5

BOPLondon Реальные отзывы TripAdvisor

This hotel is ideally located for a visit around Warsaw. Room was great, quiet and amazing pillows and all the amenities you would expect apart from not having iron/board in the room which surprised me for a hotel with 4 star rating. But ironing rooms on 3 floors at your convenience. Breakfast was great and lots of choice. And this is a first for me: a butter vending type machine. Brilliant! Staff very welcoming and no request was a bother. Nice restaurants and funky bars within walking distance. Will return!

Dear BOPLondon, Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your stay, appreciated the great room amenities, and found our location ideal for exploring Warsaw. We're sorry for any inconvenience regarding the ironing facilities, but we're glad you found our ironing rooms convenient. It's fantastic to hear that you enjoyed our breakfast offerings and even discovered our unique butter machine! We're thrilled that our staff made you feel welcome and accommodated your requests with ease. We look forward to welcoming you back on your next visit to Warsaw! Kind regards, MWG Team

Good class Hotel but staff need Customer Service training

Примечание: Tripadvisor 4.0/5

polonaiseWindsor Реальные отзывы TripAdvisor

Good hotel in city centre. Stayed here before always in a Superior room with breakfast included. Room large and comfortable with arguably the best shower I have ever had. Towels are worn however and really need to be replaced as this is a 4 * hotel.Breakfasts were good but scrambled eggs were at best Luke warm. There is an omelette station which was good. Staff not the best , looking disinterested and indifferent to customers queries Twice I asked a receptionist to call me a taxi and I got the impression I just asked her to walk to barefoot to the North Pole. No eye contact no please and no Thank You. She was a lady in her early forties blonde shoulder length hair and glasses. No excuse for poor customer service. Bar staff also cold and not welcoming. Not sure if these people are Ukrainians but one thing is for sure the staff conduct has lowered to a level I would not expect in a Mercure brand. Please management remind staff of their customer service expectations

Dear PolonaiseWindsor, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good overall, with a comfortable room and enjoyable breakfast options. However, we're sorry to learn of the shortcomings you experienced with our staff. Providing exceptional customer service is paramount to us, and we apologize for any instances where our team fell short of your expectations. Your comments have been duly noted, and we will address them with our staff to ensure that all guests receive the warm and attentive service they deserve. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations in every aspect of your stay. Kind regards, MWG Team

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Другие интернет-пользователи оценили наш отель

  • 1 007 Отзывов 9.2/10 Расположение
  • 1 261 Отзывов 7.9/10 Номер
  • 1 140 Отзывов 9.1/10 Сервис
  • 26 Отзывов 8.1/10 Интернет
  • 943 Отзывов 9.3/10 Завтрак
  • 394 Отзывов 8.7/10 Чистота
  • 54 Отзывов 8.4/10 Напитки
  • 6 Отзывов 0.9/10 Бассейн

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