Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.3/5 2,213 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,213 reviews

TripAdvisor Rating  4.0/5  259 reviews

Certificate of excellence 2023

Family trip

TripAdvisor rating 5.0/5

Calebguo Families - TripAdvisor review

Very good experience. The kids received cute dolls and the staff has been very helpful and friendly. The rooms were clean and tidy. It’s also at a very convenient location. Will recommend it for family with kids. Will come next time if we are in this area.

Dear Guest, Thank you for a great review and about our Pully - the mascot.. Please do visit us soon to enjoy amazing hospitality we have on offer :) Many Thanks, DJ

Customer review rating 4.0/5

Roger Business - Confirmed reviews ALL

All good previous stay when our meals.very late in coming and then my wife’s fish half cooked has still not been addressed. I raised it this visit and the guy at the check in very helpful but no compensation sorted. My meals this time were great. I was told there was a new chef.

Great stay

Customer review rating 4.5/5

Christopher B. Couples - Confirmed reviews ALL

Our stay in Rotorua was nice and relaxing and the Pullman hotel enhanced our experince

Dear Christopher B., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Exceptional staff in all areas

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Made for a pleasant stY

Dear Margaret R., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Overall good

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Overall, my family and I are satisfied with our stay. The hotel is well maintained but the only downside is not having a parking lot for guests so you have to find an available on street park. Also, the staff kept on knocking on our door and calling us what time are we checking out after we've agreed on doing a late checkout at a specific time.

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Other web-users rate our hotel

  • 1,043 reviews 7.8/10 Location
  • 1,683 reviews 7.2/10 Room
  • 1,609 reviews 8.1/10 Service
  • 44 reviews 5/10 WiFi
  • 542 reviews 7.1/10 Cleanliness
  • 412 reviews 3.5/10 Value
  • 407 reviews 7/10 Breakfast
  • 368 reviews 8.4/10 Vibe

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