Pullman Rotorua

Pullman Rotorua

Customer review rating (ALL Rating) 4.3/5 2,247 reviews

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Hotel extras

  • ALLSAFE certified

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

ALLSAFE approved hotel

Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,247 reviews

TripAdvisor Rating  4.0/5  133 reviews

Well located, great service

Customer review rating 5.0/5

Kathryn A. Families - Confirmed reviews ALL

We enjoyed the stay, excellent service. Appreciated being able to have guests in the bar and have it put on our tab

Dear Kathryn A., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivek Singh Front Office Manager

Nice stay.

Customer review rating 4.0/5

Danny T. Couples - Confirmed reviews ALL

Love the room and the service. Having to pay to park your car is a rip off when you're paying a hefty price to stay. That really annoyed me and could effect if I stay again or not.

Customer review rating 4.0/5

Nigel Couples - Confirmed reviews ALL

Room was a bit late cleaning wise had to wait after 2pm for key

Dear nigel H., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivek Singh Front Office Manager

Great location, felt welcome

Customer review rating 4.5/5

Alison S. Couples - Confirmed reviews ALL

Felt very welcome at check in. Room very clean and comfortable.

Dear Alison S., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivek Singh Front Office Manager

Well located in town close to restaurants

Customer review rating 4.0/5

Christine Couples - Confirmed reviews ALL

Very comfortable room with lake view.

Dear Christine L., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivek Singh Front Office Manager

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Other web-users rate our hotel

  • 844 reviews 7.1/10 Location
  • 1,579 reviews 7.3/10 Room
  • 1,595 reviews 7.9/10 Service
  • 40 reviews 2.2/10 WiFi
  • 450 reviews 7.4/10 Cleanliness
  • 394 reviews 8.9/10 Vibe
  • 383 reviews 4.1/10 Value
  • 325 reviews 6.8/10 Breakfast

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