Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.3/5 2,141 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,141 reviews

TripAdvisor Rating  4.0/5  234 reviews

Certificate of excellence 2023

Rotorua

TripAdvisor rating 5.0/5

SedonaZona TripAdvisor review

Our room had a well thought out floor plan with the spinning TV in the middle of the suite. To a person the staff was very professional and able to provide information about the area including the very complicated Rotorua street parking system. The included breakfast is incredible and the staff again is outstanding.

Well located, charming staff!

Customer review rating 5.0/5

Kay Couples - Confirmed reviews ALL

Warmly welcomed, valet was excellent, room was clean and well appointed. We enjoyed the walkability of the location.

Great location. Central to restaurants and Info centre.

Customer review rating 5.0/5

Tanya S. Couples - Confirmed reviews ALL

Staff were fabulous. From the front of office check in to Tracey in the Bar and Barrell restaurant.

Dear Tanya S., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Tracey is very delighted with the kind message. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.5/5

Steve Solo - Confirmed reviews ALL

Great stay for the Tarawera Ultra Marathon, very central, great facilities and great food st the restaurant. Highly recommend this hotel.

Dear Steven D., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Congratulations on completing the marathon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cleo Front Office

Nice stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Waking up to sulfur aroma caught was unawares and quite startling. Otherwise great breakfast, staff, valet service!

Dear Gregory & Bru Frits/ W., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Yes, the sulfur smell in Rotorua does get quite overwhelming that even us locals still feel the same. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cleo Front Office

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Other web-users rate our hotel

  • 999 reviews 7.8/10 Location
  • 1,658 reviews 7.1/10 Room
  • 1,583 reviews 8.1/10 Service
  • 42 reviews 4.1/10 WiFi
  • 535 reviews 6.8/10 Cleanliness
  • 403 reviews 3.5/10 Value
  • 381 reviews 6.9/10 Breakfast
  • 363 reviews 8.5/10 Vibe

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