Customer review rating 4.4/5 1,072 reviews
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Modern rooms & suites with lake or city views
Vibrant & contemporary dining at Barrel & Co Bar and Grill
Spacious gym with state-of-the-art equipment
5 dynamic meeting spaces
Check-in from 14h00
Check out up to 11h00
Number of meeting rooms: 6
Maximum size: 155 m²
Maximum capacity: 150 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Sue Couples - 15/02/2021 Confirmed reviews ALL
Excellent apart from when we were in our room and someone was able to open the door with their card. Advised reception and they immediately changed our code for the room.
Simply taken care of.
Brett Couples - 15/02/2021 Confirmed reviews ALL
Perfect stay, great spot, awesome staff.
Jason R. Friends - 14/02/2021 Confirmed reviews ALL
Wrong room, poor standard not even close to a 5 star.
Anonymous Couples - 14/02/2021 Confirmed reviews ALL
Staying for a mixture of business and pleasure we chose the Pullman as it was the only 5 star Hotel in the area and the photos during booking looked appealing enough to know we would be comfortable. On arrival we were put in a room that looked nothing like the photos, the separate shower had a gas station lock door, the TV was positioned in a way that rendered it nothing more than an ugly ornament. The standalone mirror was dirty, the room was awful. After calling reception it was established that this was a disabled access room (not touching on the extremely lower standard available for disabled persons) this wasn't acceptable especially given the hotel was seemingly far from fully booked. Staff moved us one room over on the same floor and this was much closer to the photos and what we were expecting. If the hotel was a 3.5 star, or perhaps a 4 then this room was perfectly reasonable. Measuring it against a 5 star rating, it falls very very short. Cracks in the gib, dirt along the unnecessary glass railing, marks on the sheets etc. The mini bar was empty, weighed against covid concerns, fair enough, but informing us before hand would have been good so we could have stopped for anything we may require. TV was slow, and small things like turning the rotating pillar and cleaning the whole area, placing the labels facing out, wiping the led mirror on/off button etc. The things that make a 5 star a 5 star. The elevator had scuffs and marks, a 30 minute fix. Staff where polite, despite being given brunch recommendations for a place that didn't seem to exist and issues with printers etc. Food was acceptable, nothing more. We absolutely won't be staying here again unless there's a restructure on how they present the hotel, and how they treat guests on arrival.
Emily Couples - 13/02/2021 Confirmed reviews ALL
Lovely room, very clean. Very friendly accommodating staff. Everything you need in a stay and a lovely breakfast.
Our most recent 20 reviews
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