5 Terres Hotel&Spa-MGallery 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 903

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11 Place De L Hotel De Ville, 67140 Barr, France

Opis

O hotelu

  • On the Alsace "Route des Vins" in the wine capital of Bas-Rhin

  • A restaurant offering modern cuisine with fresh seasonal produce

  • Luxury spa under centuries-old vaults & gemology precious stone treatments

  • Great wines and fine vintages to enjoy at the warm Wine Bar

  • Covered secure parking with charging terminals

Nasze pokoje

Lokalizacja hotelu

5 Terres Hotel&Spa-MGallery

11 Place De L Hotel De Ville
67140 Barr
France

Pozycja GPS:48.409008, 7.450007

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LA TABLE DU 5

The Table du 5 unveils a modern bistro menu made up of fresh and local products, subtly varied according to season, accompanied by a delightful wine list to enjoy in your room or on the terrace.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 903

Ocena TripAdvisor  4.5/5  Liczba opinii: 575

Certyfikat Doskonałości 2024

Combines beautiful design with old world charm

Ocena na stronie TripAdvisor 5.0/5

lindycardy Couples - Opinia zatwierdzona w TripAdvisor

The hotel exterior is a typical Alsace ginger bread construction. The interior beautifully combines this old-world charm with a fresh modern interior. The spa & pool in the cellar are first class. The masseur Elodie was amazing. The hotel restaurant was closed on our first night, we found a nice pizza restaurant but most of the town of Barr was closed. We ate in the hotel restaurant the following night. We experienced very poor service. 40 minutes before we had wine to our table. Two hours between ordering our food and getting our main course. There were other issues in terms of lack of professionalism amongst staff. Two of the three dishes I was served were unacceptable. I made the reception staff aware I was unwilling to pay for these dishes, and they removed them from the bill. The breakfast was wonderful. The staff, during breakfast, the cleaner and reception staff were all friendly and professional.

Poor experience - be careful before booking

Ocena na stronie TripAdvisor 1.0/5

Chris123455789 Opinia zatwierdzona w TripAdvisor

This is a terrible little hotel that holds itself out as something it is not. Be sure to know exactly the room you’re getting ahead of time, or prepare for disappointment. When we tried to leave, we were told “prepaid” sorry, you are out of luck. When asked if we could transfer to a sister hotel, which was the suggestion of the night staff when we asked upon checking in, we were told “no.” We effectively have a room that we’re sure the summer interns use during the season, behind a curtain, no elevator service, which you get to by walking through a service area (thus the curtain) - what kind of hotel even has rooms like that???? As we all know, pictures lie, we do not recommended this hotel at all … stay in Obernai, stay in Colmar or any of the other towns … horrible little place full of puffed up pretenders

Dear Guests, On reading your comment we are astounded by such bad faith. You booked 4 nights in our house. On the very first afternoon, you came to reception saying ‘there's nothing to do in this town, we want to leave’. The team showed you places to visit, asked if there was anything else we could do to make your stay more enjoyable, asked if the room was suitable or if we could offer you another one, but you were adamant that ‘we want to leave’. Also, yes, our team offered to arrange a transfer to another hotel, but this has nothing to do with the prepayment of your stay, which cannot under any circumstances be transferred to another establishment...... Finally, the fact that you obviously did not enjoy your room (something you could have told us on the spot ....), does not justify your defamatory and misleading comments about the fact that it could have been a room intended for staff ...... Not to mention your disrespectful and offensive comments about our staff, which we do not accept. Sincerely The 5 Terres team*****

Excellent

Ocena na stronie TripAdvisor 5.0/5

bbm44 Rodziny - Opinia zatwierdzona w TripAdvisor

A charming and special hotel. Excellent service and personal attention. Happy to provide service. Highly recommend the hotel, beautifully designed and excellent food. Comments to the hotel There really isn't

never had such a bad reservation service at any All Accor hotel

Ocena na stronie TripAdvisor 1.0/5

AlexanderD1194 Rodziny - Opinia zatwierdzona w TripAdvisor

Reservation department clearly not interested in new customers. Personally emailed them with the request for availability of two rooms next to eachother. just recieved an email back, with a link of the hotel........ and the remark. children below 16 are not welcome in the Spa...... no help in getting the correct rooms..... no message on webistes etc about the spa (no children without adult guidance would have been a better option....) would be better if the would advertice ADULT ONLY. called the hotel to discuss, no management available to help.. i had to call back after 14.00.... amazing that this is happening on a service level not worth a MGallery, All Accor hotel!

Outstanding Place for a 2 day-business meeting

Ocena na stronie TripAdvisor 5.0/5

Muriel C Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

We had a 2 day business meeting with a group of 9 people. Everything was outstanding! Excellent meeting facilities, wonderful historical building with very high quality renovation and modern decoration, very comfortable rooms and exceptionnal home made food. Great choice for breakfast as well. Congratulations To the whole team for your excellent work. This place would certainly desserve 5 stars.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 227 Liczba opinii 8.5/10 Lokalizacja
  • 327 Liczba opinii 8.4/10 Pokój
  • 537 Liczba opinii 9.2/10 Obsługa
  • 271 Liczba opinii 6.8/10 Strefa wellness
  • 214 Liczba opinii 9.7/10 Klimat
  • 180 Liczba opinii 9/10 Śniadanie
  • 137 Liczba opinii 8.4/10 Komfort
  • 68 Liczba opinii 9.2/10 Czystość

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.