美居唐格朗 BSD 城酒店

客户意见评级 (ALL 评级) 4.5/5 670 评论

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描述

酒店其他优惠

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

我们的客房

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酒店位置

美居唐格朗 BSD 城酒店

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 唐格朗
印度尼西亚

GPS:-6.302602, 106.645256

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  670 评论

TripAdvisor 评级  4.9/5  2,158 评论

Family Fun at Mercure BSD with Some Missed Details

Tripadvisor 评级 4.0/5

MiftahF 经 TripAdvisor 认证的评论

My family and I stayed at Mercure Tangerang BSD City for two nights over the May 2025 long weekend. The hotel was understandably busy, as it’s a popular choice for families from Jabodetabek and other cities. Check-in took around 15 minutes, and although I’m an Accor Plus Gold member, I didn’t receive a room upgrade. The front desk staff were courteous and mentioned that while an upgrade wasn’t available due to high occupancy, the room was ready and equipped with standard amenities. The room itself was modern, spacious, and clean, with floor-to-ceiling windows offering a great view of AEON Mall BSD. The bathroom layout was smartly designed, combining luggage space, a sleek vanity, toilet, and shower area. This was one of the better-designed Mercure rooms I’ve stayed in. However, I noticed that some expected in-room amenities, such as a hairdryer, were missing despite being mentioned at check-in. Also, unlike my past Accor stays, there were no welcome treats such as fruit, cake, or snacks—typically offered when upgrades aren’t possible. These may seem like small touches, but they go a long way in reinforcing loyalty recognition. That said, the hotel truly shines when it comes to family-friendly features. The indoor kids' area includes arcade-style games like hands-rhythm dance simulators, basketball toss, and whack-a-mole. On weekends, they even provide a PlayStation 5, which was a big hit with the kids. There’s also a sushi-making activity and an outdoor playground with swings, slides, a monkey bar, and a see-saw—perfect for keeping little ones entertained. Breakfast was another highlight. While the buffet wasn’t vast, every hot dish was well-prepared and flavorful. A minor incident in the restaurant was handled professionally by the manager on duty, which I appreciated. The gym, though compact, was well-equipped and functional. I also redeemed my welcome drink voucher for a cappuccino, which was decent. In summary, Mercure BSD offers great facilities and a stylish environment ideal for families. However, there’s room for improvement in how elite loyalty members are welcomed and recognized. I would consider returning, particularly for the family amenities, though I’d manage expectations regarding elite treatment during peak periods.

Dear Miftah F, Warmest greetings from Mercure Tangerang BSD City, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, Ana Triana Pujarasa Room Division Manager

Nice junior suite room

Tripadvisor 评级 4.0/5

lucy_the Couples - 经 TripAdvisor 认证的评论

Mercure BSD Tangerang City offers an excellent stay, especially for those looking for comfort and convenience. The hotel is strategically located near AEON Mall, making it a great choice for shopping and dining. The Junior Suite Room is definitely worth staying in. It is spacious, well-designed, and features an elegant bathroom with a spacious walk-in closet, washroom, and bathtub, adding a touch of luxury to the experience. In terms of value for money, the room rates are more affordable than a 5-star hotel, yet the cleanliness is even better than some higher-end options. If you’re looking for a well-maintained, comfortable, and stylish stay in BSD, Mercure is a solid choice.

Dear Lucy_the, We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Trina Pujarasa Room Division Manager

Tangerang getaway

Tripadvisor 评级 4.0/5

yurizulfikar 经 TripAdvisor 认证的评论

For those seeking a quick yet luxurious getaway in Tangerang, I highly recommend this hotel. Its exceptional service and cozy atmosphere create the perfect setting for a mini-vacation without having to travel far. Just a friendly reminder that you'll need to request a hairdryer if you need one, so it's best to pre-book or bring your own

Dear Yuri Zulfikar, We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Trina Pujarasa Room Division Manager

Excellent 😇

Tripadvisor 评级 5.0/5

Santi M 经 TripAdvisor 认证的评论

Clean room and all the staff are friendly especially in restaurant eg Dinda, Yuni, Dede, Icha etc. The laundry service sometime they delivered my clean laundry was late. Anyways I feel like home. Good location to me…………😍😍😍😍😍😍😍😍😍

Dear Santim940 , We very much appreciate your comments regarding your stay at Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. and thank you to highlight one of our team member Dinda, Yuni, Dede, and Icha to your comment. We are glad that you enjoyed your stay and hope to see you again very soon Sincerely, Ana Triana Pujarasa Room Division Manager

good hospitality service

Tripadvisor 评级 5.0/5

Happiness10384694664 经 TripAdvisor 认证的评论

all staffs are kind and helpful, excellent facilities, worth it. love the food so much. the ambiance is nice. perfect for staycation or if you want to have a meeting. located in bsd, nice view and near one of the big mall in south tangerang. definitely will be visiting again.

Dear Happiness10384694664, We sincerely appreciate for choosing to stay with Mercure Tangerang BSD City and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Tangerang BSD City. Sincerely, Ana Triana Pujarasa Room Division Manger

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其他网络用户评价我们的酒店

  • 330 评论 9.4/10 位置
  • 692 评论 8.8/10 房间
  • 724 评论 9.2/10 服务
  • 7 评论 5.6/10 上网
  • 392 评论 9.2/10 清洁度
  • 319 评论 8.7/10 设施
  • 275 评论 7.7/10 早餐
  • 235 评论 9.6/10 氛围

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