塞尔彭阿拉姆舒特拉美居酒店 4 星

客户意见评级 4.3/5 5,330 评论
塞尔彭阿拉姆舒特拉美居酒店
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预订此酒店时:

  • 我获得了等级积分和奖励积分

  • 我可以使用我的奖励积分

  • 我享受礼遇

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酒店其他优惠

  • 四周环绕着阿拉姆舒特拉最好的餐厅、购物商场和医院

  • 方便前往印度尼西亚会展中心和苏加诺哈达国际机场

  • 所有客房都可享受免费迷你吧

  • 提供免费自行车租赁,方便游览阿拉姆舒特拉的美景

  • 周末提供前往宜家和唐格朗热门购物商场的穿梭巴士服务

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 使用空调
  • SOEKARNO HATTA付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 6 点退房付费服务
  • 洗衣房
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 网球
餐饮
  • 早餐
  • 1 餐厅
  • 2 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • Web Corner on a Mac
  • 配有客服人员的商务中心
  • 提供复印/打印服务

酒店位置

塞尔彭阿拉姆舒特拉美居酒店

Jl Alam Sutera Boulevard Kav23
Serpong
South Tangerang
15325
唐格朗
印度尼西亚

电话: +622129668668

传真: (+62)21/29668658

联系电子邮件

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • CIPAGANTI SHUTTLE :   BANDUNG BSD WTC BSD

  • 乘飞机

    SOEKARNO HATTA 达到 30公里 / 18.64 英里 - 班车服务 付费

  • 乘火车

    SERPONG STATION 达到 11.8公里 / 7.33 英里

GPS :-6.244335, 106.651789

我们的客房

无障碍房间

高级房,配备大床

  • 最多人数: 3
  • 面积: 从 26
  • 景色: 位于城市边 *
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌(...)
无障碍房间

高级房,配有两张单人床

  • 最多人数: 3
  • 面积: 从 26
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌(...)

配备 1 张大床的泳池景观高级房

  • 最多人数: 3
  • 面积: 从 26
  • 景色: 位于城市边, 位于泳池旁边 *

* 视情况而定

无障碍房间

尊享房,配备双人床

  • 最多人数: 3
  • 面积: 从 32
  • 景色: 位于城市边 *
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌(...)
无障碍房间

尊享房,配备两张单人床

  • 最多人数: 3
  • 面积: 从 32
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌(...)

酒店餐厅和酒吧

MINT & PEPPER

美食类型: 国际

Simply designed and exuding a warm and cozy atmosphere, Mint & Pepper is an all-day dining restaurant in Mercure Serpong Alam Sutera, serving Indonesian & International cuisines. Turning fresh ingredients into delicious dishes. With a delightful selection

午餐

12:00 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

MOCCA

Photo non contractuelle / Strictly non binding

大堂酒廊吧位于地面层,拥有时尚概念的设计,是在城区度过漫长的一天之后休闲放松的绝佳去处。这里全天营业,也是会面聚会,享用咖啡、茶饮或点心的绝佳场所。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

MANIZ POOL DECK

Photo non contractuelle / Strictly non binding

Maniz 泳池平台供应鸡尾酒、鲜榨果汁饮料、沙拉、三明治、蒸品和冰淇淋。白天供应小吃和饮料。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:550 平方米

  • 最大容量:480 个人

  • 最大宴会容量:300 个人

了解更多信息


塞尔彭阿拉姆舒特拉美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

5,330 评论

环境很不错,早餐超好吃

客户意见评级 4.3/5

Ally 商务住宿 - 10/10/2019 所有已确认评论

很安静,地理位置也好,主要是早餐超级好吃,人员都很nice,就是账单出来的时候和付款的不一致,导致报销有问题,这里要扣些分。

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. We are pleased to hear that you enjoyed most of our location and facilities. On the other hand, we regret to see that you faced some inconveniences during your stay, regarding the bill. Please be informed that our price on the menu is excluding of the taxes and services. We thank you for sharing your feedback. We are looking forward to welcome you back at Mercure Serpong Alam Sutera. Sincerely yours, Cyril mas General Manager

整体感觉不错,居住舒适,就是订购酒店时候有点麻烦

客户意见评级 4.3/5

Penny X. 商务住宿 - 05/08/2019 所有已确认评论

整体感觉不错,居住舒适,就是订购酒店时候有点麻烦

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, the gateaway of Jakarta! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Shall you have any difficulties on getting the room, please feel free to contact the Front Office manager to help you personally in getting the room by sending your email to fo… Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Cyril MAS General Manager

还不错

客户意见评级 4.3/5

匿名 商务住宿 - 29/07/2019 所有已确认评论

整体还是很好的,安静舒适

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, the gateaway of Jakarta! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Cyril MAS General Manager

比较舒适

客户意见评级 4.3/5

Nn 商务住宿 - 12/07/2019 所有已确认评论

比较热门,不容易有空房,服务比较好

Dear Mr. Guowei N., Greetings from Mercure Serpong Alam Sutera, the gateaway of Jakarta! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review. We are very pleased to know that your stay was an enjoyable and comfortable stay. Your kind review will be shared to the entire team, as we strive to make your upcoming stay more than comfortable. Therefore, shall you have anything in mind for us to improve, please kindly let us know. The entire team is looking forward to be welcoming you back at Mercure Serpong Alam Sutera at the soonest time. Thank you and best regards, Cyril MAS General Manager

环境不错,屋内比较舒适

客户意见评级 4.3/5

Wang 商务住宿 - 12/07/2019 所有已确认评论

房间大,而且比较舒服。和国内酒店相比价格不算贵。购物比较方便,早餐比较丰富。如果不是穆斯林,谨慎选择,睡觉轻的人每天会在凌晨三点多-四点多会被礼拜吵醒。重睡眠的人可以选择该酒店。

Dear valued guest, Greetings from Mercure Serpong Alam SUtera, the gateaway of Jakarta! Thank you for taking your valuable time to share your review, especially for choosing our hotel as your residence during your visit in Alam Sutera. We appreciate you sharing your concerns with us and sincerely hope that we could have served you better. All of your concerns will be shared to the entire team, therefore they will be motivated to improve the service in order to make your next stay a more enjoyable experience. We do hope to serve you again at the hotel, hopefully soon. Thank you and best regards, Cyril MAS General Manager

干净,环境不错

客户意见评级 4.3/5

匿名 情侣住宿 - 24/06/2019 所有已确认评论

整体环境不错,卫生干净,工作人员服务态度好,工作人员能学一学日常中文最好

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. We highly appreciate the time spent to share your feedback on your recent stay with us. It is really delightful to learnt that your loved your stay. Knowing that our connector services met your expectation also makes us proud. Thank you for your kind words, we are looking forward to welcoming you back for another pleasant stay. Our best regards, Cyril mas General Manager

很愉悦

客户意见评级 4.3/5

Eric 商务住宿 - 24/05/2019 所有已确认评论

各方面体验都很好

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. Thank you for taking time to share your experience with us. We glad to hear that everything we offered was met the expectation and our connector would be happy to know that they are successfully makes the guest satisfied with their the hospitality services. Again, all the teams here are waiting forward to welcoming you back here soon with another pleasure moment. Have a nice day. Our best regards, Cyril mas General Manager

我喜歡大廳的香味

客户意见评级 4.3/5

Siyu 商务住宿 - 28/04/2019 所有已确认评论

櫃台人員服務很友善,還有餐廳的Filt(不確定完整的名字),一個女服務生,笑容很多,我喜歡她的服務,很貼心的主動幫我到咖啡。 清潔人員也打掃得很乾淨。 大廳的香味不能帶回家,很可惜。 印象中房內沒提供咖啡,商務旅遊滿需要的。 711房的入口燈,壞了。

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. Thank you for spending some of your time to write us an extensive review, following your great stay at Mercure Alam Sutera. We are glad to know that you derived great pleasures from our connector and its facilities. At Mercure, we always strive to deliver the best service to each and every guest, and knowing that you could leave our hotel with a memorable experience with us is truly rewarding. However, please sincerely our apologized regarding the entrance light was broken, we have been share to the department related for immediately action. Again, thank you and we are excited to welcoming you back for your next business trip with us. Sincerely yours, Cyril Mas General Manager

没有太多服务的酒店

客户意见评级 4.3/5

Kathy 商务住宿 - 12/04/2019 所有已确认评论

酒店虽说是国际连锁酒店,但是在入住的三天两晚里面,没有体验到星级酒店的服务。

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, the jewel in the city! Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconveniences caused during your visit. We do hope that you might share your experience, therefore we will be able to improve and ensure your next visit will be a pleasant one. The entire team is hoping to have another chance to serve you again in, hopefully on the nearest future. Best regards, Cyril Mas General Manager

乾淨明亮

客户意见评级 4.3/5

Steven H. 商务住宿 - 20/03/2019 所有已确认评论

毛巾的乾淨度需要加強

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera... Thank you for the feedback and choosing us as your preference stayed. We are glad to hear that our service was met the expectation, however we thankful for the sincere feedback since the review is very valuable for us. Regarding the issue we would like to deliver our apologized and we have been take a note for immediately action. Again, thank you and we look forward to welcoming you back here soon with another better service. Sincerely yours, Cyril Mas General Manager

住宿評價

客户意见评级 4.3/5

L. 单人住宿 - 15/01/2019 所有已确认评论

乾淨 服務員態度良好 位置方便

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera... Thank you for the positive comment you gave, following your recent stay at our hotel. We are delighted to learn that you thoroughly enjoyed your stay with us, from the moment you entered our well-design lobby and feel welcome by our hospitality staff and We will share this to the team for their encouragement to deliver the excellent service to the guest. It will be our greatest pleasure to welcome you back in the nearest future. Sincerely yours, Cyril Mas General Manager

非常好,感覺到溫暖

客户意见评级 4.3/5

Wang H. C. 商务住宿 - 14/01/2019 所有已确认评论

干净,卫生,整体居住环境很不错!

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera... What a great compliment we got from you! Thank you for sharing your experience on this platform following your recent stay at our hotel. We trust that you enjoyed very much your stay experience from the moment you stepped into the lobby up to our well-designed room with its amenities. We will not miss to share your commendation with the rest of the team who will for sure be delighted to hear this. We cannot wait to be at your service again on your return in not so distant future. Sincerely yours, Cyril Mas General Manager

總体環境不錯, 房間略少, 最大問題是房間燈光太黑

客户意见评级 4.3/5

Ken 商务住宿 - 22/12/2018 所有已确认评论

尤其不便於工作, 还好可以借用LED燈, 不然下次需要換酒店. 早餐豐富, 健身房配套設施有限. 位置非常好, 靠近一個大型商場, 晚餐有很多選擇

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera... Thank you for taking time to share your experience with us. We glad to know that everything we offered was met the expectation. However, the feedback of our room light has been noted and we will evaluated with our team for the better service. Again, thank you so much for your kind review and we look forward to welcoming you back here soon with another pleasure moment. Have a nice day! Our best regards, Cyril Mas General Manager

清爽,干净。

客户意见评级 4.3/5

L. X. H. 商务住宿 - 19/12/2018 所有已确认评论

我下次要住小一点的房间。 觉得我一个人,单人豪华间大了些。(本人胆子小) 有健身房,早餐丰富。 卫生很好。就是偏贵了些。 我的客人办公室就在对面,方便。走路过去即可。所以每年要来这间酒店住2次。4月一次,12月一次。

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. Thank you for taking time to share your experience with us. We glad to hear that everything we offered was met the expectation and our great location become one of the reason you stayed with us. Again, thank you for always choosing Mercure Serpong Alam Sutera as your preference stayed in Tangerang. Have a nice day! Our best regards, Cyril Mas General Manager
客户意见评级 4.3/5

Tjahyono W. 商务住宿 - 16/11/2018 所有已确认评论

舒适,热情,礼貌,方便,干净,安静早餐丰富好吃。

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, the gateaway of Jakarta! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your review with us. We are very pleased to receive your positive feedback, especially knowing that your stay was an enjoyable one and our service had met your expectation. Your kind review will be shared to the entire team, as we believe this will encourage and motivate all the staffs to perform a better service to ensure your next stay will be a more pleasant experience. Thank you again for kind feedback. Mercure Serpong Alam Sutera is looking forward to welcoming you back at our hotel at the soonest time. Our best regards, Cyril MAS General Manager

舒適方便

客户意见评级 4.3/5

W. 商务住宿 - 06/11/2018 所有已确认评论

物超所值

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera... Thank you for taking time to share your moment with us. We glad to know that everything we offered was met the expectation especially from out hospitality service and facilities. Again, Thank you and we look forward to welcoming you back here soon with another perfect journey. Have a nice day! Our best regards, Cyril Mas General Manager

服务热情,环境安静,早餐丰富

客户意见评级 4.3/5

Chris W. 商务住宿 - 26/10/2018 所有已确认评论

服务热情,环境安静,早餐丰富, 最喜欢泳池。 周边购物,休闲环境也好

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. Thank you for the contribution review regarding your recent stay here. We are glad to know that you enjoyed our facilities, hospitality services and location. If you have time you may also share your moment with other traveler on Tripadvisor as well. Since the guest feedback is very valuable for us. Again, thank you and we look forward to welcoming you back here soon with another pleasure moment. Have a nice day! Our best regards, Cyril Mas General Manager

整体舒适

客户意见评级 4.3/5

匿名 商务住宿 - 12/09/2018 所有已确认评论

房间整洁舒适,房间灯光设置有点暗,不适合晚上办公。

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. We highly appreciate your time spent to share your experience during your stay in Mercure Serpong Alam Sutera. We are glad to see the rating you gave us on your recent stay. However, the feedback of our room light has been forwarded to our engineering team as evaluation. We thank you once more for your feedback and we look forward to welcoming you back at our hotel in not too distant future. Our best regards, Cyril Mas General Manager

舒适,服务态度好

客户意见评级 4.3/5

Xia Y. 商务住宿 - 23/07/2018 所有已确认评论

服务态度特别好,都是微笑待客,很赞

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, the gateaway of Jakarta! Thank you for staying with us during your visit to Alam Sutera and also sharing your positive review about your current stay at our hotel. We are very pleased to read all of your review, especially knowing that your stay was an enjoyable one. Your positive review about the staffs' friendliness and warm hospitality will be shared to the entire team to ensure that the great quality served to you remains in the future. Thank you again for your kind review. The entire team of Mercure Serpong Alam Sutera is looking forward to welcoming you back at our hotel at the soonest time. Our best regards, Cyril MAS General Manager

7.2号-4号入住

客户意见评级 4.3/5

Denny 商务住宿 - 13/07/2018 所有已确认评论

感觉各方面服务都很好,早餐丰富

Dear our valued guest, Warmest greetings from Mercure Serpong Alam Sutera.. It is our pleasure to know that your stay was great. Your kind words towards our quality of breakfast has been carefully noted and will be shared to our team as encouragement to strive maintain our quality. Again, thank you for staying with us during your time in Alam Sutera and we do hope to welcoming you again in the near future. Our best regards, Cyril Mas General Manager
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