唐格朗诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 456 评论

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Tangcity superblock, Jl. jend sudirman no. 1, 15117 唐格朗, 印度尼西亚

描述

酒店其他优惠

  • 免费无线网络、办公区、沙发、纯平电视

  • 自然采光的健身房、儿童游乐场、泳池和屋顶花园

  • 当地和国际餐饮、酒廊吧

  • 大宴会厅和 7 个可灵活调整的活动场所

  • 毗邻提供购物和餐饮选择的 Tangcity 购物商场

我们的客房

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酒店位置

唐格朗诺富特酒店

Tangcity superblock, Jl. jend sudirman no. 1
15117 唐格朗
印度尼西亚

GPS:-6.194012, 106.633935

电话
传真 +62 21 29038899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

THE SQUARE

我们的欧洲和亚洲风格的餐厅全天候为您提供正宗的美食体验。餐厅提供丰富的亚洲美食、国际特色美食和快餐，均是现做而成。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  456 评论

TripAdvisor 评级  5.0/5  3,077 评论

Novotel tangerang indonesia was awesome!

Tripadvisor 评级 5.0/5

Hengkie H 经 TripAdvisor 认证的评论

My fist time stayed at novotel tangerang, I adore to every detail of the hotel and of course their hospitality ,the breakfast menus and the facilities was amazing 🫰🏻 And absolutely want to try another novotel around the world! Keep up the good work!

Dear Hengkieh2024, Warmest Greeting from Novotel Tangerang, It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with our hospitality from our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ressa A Front Office Manager

FALL FROM GRACE

Tripadvisor 评级 1.0/5

HansSolo72 经 TripAdvisor 认证的评论

Novotel is always my choice each time I come to Tangerang, but NOMORE, the last visit was VERY DISSAPOINTING. I've booked 2 rooms for 20.09.2024 - 24.09.2024, one for myself and one for my parents. My parents are senior citizens and not very handy with all the checkin procedure, and my flight from the Netherlands was arriving late in the evening. So One month before arrival I've requested the hotel so that my parents can go to their rooms without being asked for payment, I've received confirmation from the hotel that they can check in, I've guaranteed my booking and I'm sure they can see my guest history as a platinum accor member I've been multiple times in the hotel. Unfortunately when they arrived at the hotel, THEY WERE DENIED check in, a couple of 70 plussers and my confused cousin. Despite the aging building and all its shortcomings, I've always enjoyed my stay at Novotel Tangerang, specially the restaurant and bar staff, but the last experinece was the last straw. I'm gonna miss my friends at the F&B service but I guess it's time to find another hotel. VERY DISSAPOINTED, if you can do that to a platinum member, a repeater guest, imagine what can happen to a regular guest?

Dear Mr. Hans Tancil, Thank you for taking the time to share your experience with us regarding your recent stay at Novotel Tangerang. I sincerely apologize for the inconvenience and disappointment that you and your parents faced during check-in. As a valued Platinum Accor member, we strive to provide our guests with exceptional service, and it is disheartening to hear that we fell short in this instance. I understand how frustrating it must have been for your parents, especially given their age and the circumstances surrounding their arrival. Please know that this is not reflective of our usual standards. I appreciate you bringing this matter to our attention, as it helps us identify areas where we can improve. I will personally address this situation with our team to ensure that such misunderstandings do not occur in the future. We are grateful for your loyalty over the years and are truly sorry to hear that this experience has led you to consider other options. We would love the opportunity to regain your trust and demonstrate our commitment to providing excellent service. If there’s anything further we can do or if you'd like to discuss this matter directly, please feel free to reach out at dm@novoteltangerang.com. Thank you once again for your feedback, and I hope we can welcome you back in the future under better circumstances. Warm regards, Adri Prabowo Duty Manager

Little gesture that make you feel like home.

Tripadvisor 评级 5.0/5

Sherpa19189805856 经 TripAdvisor 认证的评论

Hotel was next to a Tang city mall which is convenient and room was comfortable and clean. Breakfast spread was good and would like to express sincere appreciation to Ibu Salma who was very kind to prepare some fruits for me for the breakfast. 🙏👍

Dear Sherpa19189805856, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and that your room was comfortable and clean. It’s wonderful to know that you enjoyed the breakfast spread. I will certainly pass on your kind words to Salma; she will be thrilled to hear that her efforts made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back in the future! Best regards, Adri Prabowo Duty Manager

Mr

Tripadvisor 评级 4.0/5

Hienet 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is quite good for staying, the location is very comfortable and good connection between the airport and the downtown.

Dear Hienet, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that you found our hotel comfortable and appreciated the convenient location, as well as the easy access between the airport and downtown. However, we sincerely apologize for the cleanliness issues you encountered in your room. Please be assured that we take such matters seriously, and we will address this with our housekeeping team to ensure improvements are made. Your insights are invaluable in helping us enhance our services, and we hope to welcome you back in the future for an even better experience. Best regards, Adri Prabowo Duty Manager

Wonderful Hotel

Tripadvisor 评级 5.0/5

Beniis1105 家庭住宿 - 经 TripAdvisor 认证的评论

It was a great experience staying at this hotel. They provide spacious rooms, complete amenities, and beautiful facilities. With the excellent services and great care from their staff, it was a memorable stay and I will return to stay at this hotel soon. The location is really strategic and located in the same building with the Tangcity Mall.

Dear Beniis1105, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed the spacious rooms, complete amenities, and beautiful facilities we offer. It is particularly gratifying to know that our staff’s dedication to excellent service contributed to making your stay memorable. We strive to create a welcoming environment for all our guests, and your kind words affirm our efforts. We are also pleased that you found our location convenient, especially with Tangcity Mall nearby. We look forward to welcoming you back on your next visit and ensuring another exceptional experience. Warm regards, Adri Prabowo Duty Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 237 评论 9/10 位置
  • 393 评论 8.1/10 房间
  • 447 评论 8.7/10 服务
  • 10 评论 8.5/10 上网
  • 205 评论 8.8/10 清洁度
  • 170 评论 9.2/10 早餐
  • 21 评论 9.3/10 运动休闲
  • 12 评论 4.1/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。