美居雅加达西马图庞酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 822 评论

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Jl R A Kartini No 18, Lebak Bulus, 12440 雅加达, 印度尼西亚

描述

酒店其他优惠

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

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酒店位置

美居雅加达西马图庞酒店

Jl R A Kartini No 18, Lebak Bulus
12440 雅加达
印度尼西亚

GPS:-6.290801, 106.780471

电话
传真 +62 21 75999798

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  822 评论

TripAdvisor 评级  4.3/5  873 评论

Average City Hotel

Tripadvisor 评级 3.0/5

gaurav_829 Solo travel - 经 TripAdvisor 认证的评论

The hotel is a bit old and might needs some refurbishment in the rooms. The allocated room was not clean enough and had to raise a complaint next morning. However the problem was fixed later and they tried to maintain top cleanliness which was much appreciated. The overall service for restaurant and in room dining is very slow and not attentive. At breakfast skipped the coffee many times as they did not serve it. Overall a decent city hotel in South Jakarta with a mall near by. Please skip the pool as it’s a big bath tub.

Dear Mr. Gaurav_829 , Thank you for taking the time to share your detailed review of your stay at Hotel Mercure Jakarta Simatupang. We sincerely appreciate your honest feedback as it helps us to continuously improve our services and facilities. We regret to hear about the cleanliness issue in your allocated room upon arrival. However, we are pleased that the matter was resolved promptly, and our team maintained top cleanliness afterward. Your comments regarding the condition of the rooms and the need for refurbishment have been noted and will be shared with our management team for further consideration. We apologize for the slow service in our restaurant and in-room dining, as well as the inconvenience during breakfast when your coffee was not served. Please rest assured that we will review these concerns with the respective teams to ensure more attentive and timely service in the future. We are glad that you found our location convenient, with a nearby mall adding to your experience. We have also taken note of your remarks about our pool, and we appreciate your candor in sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us. Warm regards, Hieronimus Supadma Front Office Manager Hotel Mercure Jakarta Simatupang

Great start and beautiful service

Tripadvisor 评级 5.0/5

Passenger39762057022 经 TripAdvisor 认证的评论

My husband and I had a great stay at Mercure Jakarta Simatupang. Our room was spacious, bed was huge and comfy. We went to the restaurant for dinner and breakfast. Very friendly and courteous service from Ngesthi, she made great coffee as well. Thank you!

Dear Passenger39762057022 , Warmest greetings from Mercure Jakarta Simatupang... Thank you for sharing your great experience stay at Hotel Mercure Jakarta Simatupang. We are delighted to hear that you and your husband had a great stay and enjoyed the spacious room and comfortable bed. We are also thrilled to know that you had a pleasant dining experience at our restaurant for dinner and breakfast. Your kind words about Ngesthi's ( FB Service ) friendly and courteous service, as well as her great coffee, mean a lot to us. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service and facilities to our guests. We look forward to welcoming you both back in the future for another delightful stay. Thank you and best regards, Hieronimus Supadma Front Office Manager

Tucano buffet

Tripadvisor 评级 5.0/5

Mirna v 经 TripAdvisor 认证的评论

Good options of meat. The beef shoulder was the best! The options of other food is quite good and spread out.. The server was very attentive and meticulous. Good value for money, you can buy vouchers online as well to make it cheaper. Shout out to Dandi!

Dear mirnav432 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing our hotel while you have a dinner at our Tucano's restaurant .. Thank you for your wonderful review! We're delighted to hear that you enjoyed the Tucano buffet at Mercure Simatupang. We are glad you loved the beef shoulder. It's fantastic to know that the range of food options met your expectations. We are proud of our attentive and meticulous servers. Dandi will be thrilled to receive your shout out! We strive to offer excellent value, and we're happy you found the online vouchers helpful. Your feedback is very important to us and helps us continue to improve our services. We hope to welcome you back soon for another enjoyable experience. Best regards, Hieronimus Supadma Front Office Manager

great, but needs better maintenance

Tripadvisor 评级 4.0/5

Hokkim M 家庭住宿 - 经 TripAdvisor 认证的评论

typical 4 star hotel, with 2 things standing out: the Apfelstrudel, which was great, crispy outside with plenty of fillings inside, and the breakfast. props to the breakfast team 👏👏 waited 5 minutes for check-in. after that, found out that bathroom curtain Was broken. waited around 10 mins for engineer to come and check, then another 10 mins for room to finally be switched. swimming pool was super small, with a width of only 1 swimming adult. some pool tiles were already broken, pool was also a bit dirty with dust and small trash on the pool floor. no towels available after swimming, so we went to our room with wet body. parking space was quite spacious, one being in the basement and one next to the hotel (open space). staff was great and friendly, room and bed sheet were clean.

Dear Mr. Hokkim M, Warmest greetings from Mercure Jakarta Simatupang... Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our Appel strudel, breakfast team, parking facilities, friendly staff, and the cleanliness of our room and bed sheets. It’s wonderful to hear that these aspects of your stay met your expectations. We also sincerely apologize for the inconveniences you experienced. Please know that we have taken immediate action to address the broken bathroom curtain and the cleanliness issues in the pool area. We are also working on improving the availability of towels at the pool to ensure such situations do not happen again. Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and offer you a stay that exceeds your expectations. Warm regards, Hieronimus Supadma Front Office Manager

It’s a really nice stay in mercure

Tripadvisor 评级 5.0/5

Lulu N 经 TripAdvisor 认证的评论

It’s really nice to having experience stay in this hotel. I feel comfort and the receptionist is friendly and helpful to explain about facilities. One of my favorite things about hotel rooms is the shower. I really dig the unlimited hot water showers at the hotel. I could literally sleep in there. The free breakfast and free coffee in was awesome and really helped me out. All staff really nice to serve and ask what they could help to make us comfort to stay. Thank you so being nice all staff keep it up your service, especially the receptionist his name is Ben, thank you for really helpful and patient to explain the facilities that i get it.

Dear 136ulun, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing to stay at our hotel while visiting Jakarta. We appreciate the best score you have given on the TripAdvisor platform, related to the pleasant experience after staying at our hotel where you have felt the comfortable room with hot water in our hotel. The breakfast with service from staff in all departments will always uphold the standard of service quality in order to achieve all the expectations of guests who stay. We have shared this positive review to all the staff especially Eben ( Reception ) that hope it will provide better motivation to all staff to focus on serving all guests. We look forward to welcoming you to the hotel in the future. Best regards , Hieronimus Supadma Front Office Manager

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其他网络用户评价我们的酒店

  • 200 评论 8.8/10 位置
  • 754 评论 7.5/10 房间
  • 1,111 评论 9.2/10 服务
  • 35 评论 7/10 上网
  • 713 评论 9/10 食物
  • 394 评论 7.3/10 清洁度
  • 244 评论 8.5/10 早餐
  • 157 评论 5.7/10 舒适度

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