美居雅加达西马图庞酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 807 评论

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描述

酒店其他优惠

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

我们的客房

预订此酒店

酒店位置

美居雅加达西马图庞酒店

Jl R A Kartini No 18, Lebak Bulus
12440 雅加达
印度尼西亚

GPS:-6.290801, 106.780471

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  807 评论

TripAdvisor 评级  4.5/5  871 评论

Great start and beautiful service

Tripadvisor 评级 5.0/5

Passenger39762057022 经 TripAdvisor 认证的评论

Dear Passenger39762057022 , Warmest greetings from Mercure Jakarta Simatupang... Thank you for sharing your great experience stay at Hotel Mercure Jakarta Simatupang. We are delighted to hear that you and your husband had a great stay and enjoyed the spacious room and comfortable bed. We are also thrilled to know that you had a pleasant dining experience at our restaurant for dinner and breakfast. Your kind words about Ngesthi's ( FB Service ) friendly and courteous service, as well as her great coffee, mean a lot to us. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service and facilities to our guests. We look forward to welcoming you both back in the future for another delightful stay. Thank you and best regards, Hieronimus Supadma Front Office Manager

Tucano buffet

Tripadvisor 评级 5.0/5

Mirna v 经 TripAdvisor 认证的评论

Dear mirnav432 , Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing our hotel while you have a dinner at our Tucano's restaurant .. Thank you for your wonderful review! We're delighted to hear that you enjoyed the Tucano buffet at Mercure Simatupang. We are glad you loved the beef shoulder. It's fantastic to know that the range of food options met your expectations. We are proud of our attentive and meticulous servers. Dandi will be thrilled to receive your shout out! We strive to offer excellent value, and we're happy you found the online vouchers helpful. Your feedback is very important to us and helps us continue to improve our services. We hope to welcome you back soon for another enjoyable experience. Best regards, Hieronimus Supadma Front Office Manager

great, but needs better maintenance

Tripadvisor 评级 4.0/5

Hokkim M 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Mr. Hokkim M, Warmest greetings from Mercure Jakarta Simatupang... Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our Appel strudel, breakfast team, parking facilities, friendly staff, and the cleanliness of our room and bed sheets. It’s wonderful to hear that these aspects of your stay met your expectations. We also sincerely apologize for the inconveniences you experienced. Please know that we have taken immediate action to address the broken bathroom curtain and the cleanliness issues in the pool area. We are also working on improving the availability of towels at the pool to ensure such situations do not happen again. Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and offer you a stay that exceeds your expectations. Warm regards, Hieronimus Supadma Front Office Manager

It’s a really nice stay in mercure

Tripadvisor 评级 5.0/5

Lulu N 经 TripAdvisor 认证的评论

Dear 136ulun, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing to stay at our hotel while visiting Jakarta. We appreciate the best score you have given on the TripAdvisor platform, related to the pleasant experience after staying at our hotel where you have felt the comfortable room with hot water in our hotel. The breakfast with service from staff in all departments will always uphold the standard of service quality in order to achieve all the expectations of guests who stay. We have shared this positive review to all the staff especially Eben ( Reception ) that hope it will provide better motivation to all staff to focus on serving all guests. We look forward to welcoming you to the hotel in the future. Best regards , Hieronimus Supadma Front Office Manager

Dissapointed with the room condition

Tripadvisor 评级 2.0/5

Footprints243553 商务住宿 - 经 TripAdvisor 认证的评论

Dear Footprints243553, Thank you for taking the time to tell us about your experience at Mercure Jakarta Simatupang. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was an exception to the usual procedures. We assure you that we have taken steps to address and prevent future problems. Basically, we are improving the facilities for guests who stay by changing the analog TV channels to digital for better service because we have used Smart TV in all rooms. Regarding some of the facilities in the room, we will continue to improve them to suit guest needs. We would like to reiterate our commitment to high standards of quality, and I would like to personally assure you that you will experience this on your next visit to our premises. We look forward to welcoming you back to Mercure. Please do not hesitate to contact me on your next visit. Best regards, Hieronimus Supadma Front Office Manager

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其他网络用户评价我们的酒店

  • 192 评论 8.6/10 位置
  • 726 评论 7.6/10 房间
  • 1,070 评论 9.2/10 服务
  • 34 评论 7.2/10 上网
  • 683 评论 8.9/10 食物
  • 379 评论 7.2/10 清洁度
  • 228 评论 8.3/10 早餐
  • 150 评论 5.9/10 舒适度

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